2007 JEEP GRAND CHEROKEE Complaints
View complaints related to 2007 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2007 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 JEEP GRAND CHEROKEE- MONAGUE, MI
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN INSPECTING THE VEHICLE, HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS WEARING EXCESSIVELY FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT THE TIE ROD END HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- SALEM, WV
WENT TO USE EMERGENCY BRAKE AND THE LEVER WAS FREE WITH NO CONNECTION INDICATED. TOOK IT TO THE DEALER AND THE DEALER SAID IT NEEDED A COMPLETE REAR $900+ BRAKE JOB AND WOULD NOT BE COVERED BY THE EXTENDED WARRANTY. TOOK IT TO A 3RD-PARTY MECHANIC; COST $299.00 TO FIX BECAUSE THEY HAD TO DISMANTLE THE CONSOLE AND REMOVE REAR SEATS AND REMOVE RUG TO GET AT THE CABLE. THE CABLE WAS NOT BROKEN, IT WAS SIMPLY DISCONNECTED FROM THE LEVER INSIDE THE CONSOLE; THERE WAS NOTHING WRONG WITH THE REAR BRAKE ASSEMBLY -- IT DID NOT NEED A BRAKE JOB. MECHANIC'S OBSERVATION WAS THE ONLY WAY THE CABLE COULD HAVE BEEN DISCONNECTED IS IF IT WAS DISCONNECTED AT THE BRAKE SITE, ALLOWED TO BECOME SLACK AND WHEN RECONNECTED AT THE BRAKE SITE THE CABLE WAS PULLED UNDER THE RUG. THE DEALER HAD PREVIOUSLY CONDUCTED WORK IN THE REAR END THE PREVIOUS DECEMBER AND CLAIMED THEY COULD NOT HAVE DONE THIS. NOTE: THIS WAS THE 1ST TIME I HAD ATTEMPTED TO USE THE EMERGENCY BRAKE SINCE I BOUGHT THE VEHICLE IN 2007. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- SANTA MARIA , CA
THE FRONT TIRES HAVE PREMATURE WARE ON THE INNER EDGE OF TIRE, THE RESULT WAS TIRE SEPARATION. AFTER ONLY 16000 MILES OF USE. I HAVE THE ALIGNMENT CHECKED AN IT WAS WITHIN FACTORY SPECIFICATION. I HAD TO PURCHASE A NEW SET OF TIRES. OLD TIRES STILL IN HAND AND HAVE PICTURES OF THE TIRES. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- VALLEY SPRINGS, CA
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STARTED THE IGNITION ANDD A LOUD, RATTLING NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETECTED A FAULTY CATALYTIC CONVERTER. THE TECHNICIAN EXPLAINED THAT THE ENTIRE EXHAUST SYSTEM MUST BE REPLACED IN ORDER TO PERFORM THE CATALYTIC CONVERTER REPLACEMENT. ON TWO SEPARATE OCCASIONS THE ENGINE POWER WAS SIGNIFICANTLY LOW DURING ACCELERATION. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE DEFECT. THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- VALLEY SPRINGS, CA
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE. AFTER RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO DRIVE WITHOUT DECELERATION. THE FAILURE RECURRED TWICE AND INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT BELIEVED THE FAILURE MAY BE RELATED TO THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 JEEP GRAND CHEROKEE- FOXBORO, MA
UPON DRIVING ON THE HIGHWAY, I FELT MY VEHICLE'S TRANSMISSION CHANGE GEARS, WHICH FELT LIKE NEUTRAL. MY CAR SLOWED A BIT BUT THEN SPED BACK UP, AND THEN SLOWED AGAIN AND SPED BACK UP. I THEN NOTICED THE P, R, N, D WERE ALL LIT UP. I HAD NO CONTROL OVER MY VEHICLE'S ACCELERATION WHEN THIS OCCURRED. AFTER I BROUGHT MY CAR TO THE DEALERSHIP, I WAS TOLD THE ELECTRONIC SHIFT MODULE HAD TO BE REPLACED. AFTER REPLACING IT, THREE MONTHS LATER IT OCCURRED AGAIN, AND WAS REPLACED AGAIN. OVER THE LAST 1.5 YEARS IT HAS OCCURRED RANDOMLY, OVER AND OVER, AND NOW NEEDS TO BE REPLACED AGAIN. THIS IS A SAFETY ISSUE AS THE DRIVER HAS NO CONTROL OVER THE VEHICLE'S SPEED. JEEP KNOWS ABOUT THIS ISSUE BUT REFUSES TO ACKNOWLEDGE THAT A RECALL NEEDS TO BE ISSUED, THEREFORE MAKING THEIR CUSTOMERS CONTINUE TO PAY FOR THE REPAIRS. A RECALL NEEDS TO ISSUED.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 JEEP GRAND CHEROKEE- FORT MILL, SC
I PURCHASED MY PRE-OWNED 2007 JEEP GRAND CHEROKEE LAREDO 4X4 LESS THAN A MONTH AGO. I HAVE HAD 4 INSTANCES OF IT NOT CRANKING. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED TWO SENSORS AND REPROGRAMMED THE COMPUTER. I GOT MY CAR BACK ON FRIDAY. TODAY IS MONDAY AND IT ISN'T CRANKING AGAIN. ALL ELECTRICAL ACCESSORIES WORK FINE BUT THE CAR WILL NOT CRANK. THE BATTERY, ALTERNATOR, AND STARTER TESTED FINE. THE SUSPENSION MAKES A GOD- AWFUL SQUAWKING SOUND EVERY TIME I DRIVE ANYWHERE. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- GRAPEVINE, TX
BOTH FRONT TIRES SEPARATED ON THE INSIDE EDGES OF THE TIRES. HAD NOTICED IT WEARING THIN AT AROUND 13 THOUSAND. HAD THE ALIGNMENT CHECKED, AND IT WAS IN PERFECT SPEC. AROUND 15 THOUSAND, I NOTICED A VERY THIN SPOT AND HAD THE ALIGNMENT CHECKED AGAIN, AND THE ALIGNER TOLD ME THAT THE METAL WAS SHOWING THROUGH, AND THE TIRES WERE ABOUT TO SPLIT APART. HAD THE TIRES CHANGED FOR ANOTHER BRAND ON ALL FOUR CORNERS, AND HAVE NOT HAVE ANY PROBLEMS SINCE AFTER 22,000 MORE MILES. STILL HAVE THE ORIGINAL FRONT TIRES FOR REFERENCE OR INSPECTION, AND ALL ALIGNMENT SHEETS. BEING AN INCIDENT FROM OVER A YEAR AGO, I AM NOT 100% SURE ON THE DATES. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- DRESHER, PA
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE EXHAUSTED MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REPAIR FAILED TO REMEDY THE FAILURE. AS A RESULT THE VEHICLE HAD TO BE TAKEN BACK TO THE DEALER WHO STATED THAT THERE WAS CARBON BUILD UP IN ONE OF THE VALVES. THE REPAIR PERFORMED FOR THE SECOND DIAGNOSIS ALSO FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,449.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- WINTER SPRINGS, FL
2007 JEEP GRAND CHEROKEE WITH 3.0 CRD DIESEL ENGINE. WHILE DRIVING THE CAR BEGAN TO RUN ROUGH FOR JUST A FEW SECONDS AND THEN ABRUPTLY STALLED AND WOULD NOT RESTART. THIS RESULTED IN THE LOSS OF POWER STEERING AND POWER BRAKES WHILE DRIVING. I WAS ON AN INCLINE (WITH A TRAILER IN TOW) AT THE TIME AND WAS UNABLE TO MOVE THE VEHICLE UNTIL BEING TOWED. THIS PRESENTS A VERY DANGEROUS DRIVING HAZARD TO THE DRIVER AND THE PASSENGERS IN THE JEEP AND TO ANY OTHER VEHICLES NEARBY. THE CAR WAS TOWED TO THE DEALER AND TODAY (8/15/2011) I WAS TOLD THIS IS A FAULTY CRANKSHAFT POSITION SENSOR. I DO KNOW OF OTHER 3.0 CRD JEEPS THAT THIS HAS HAPPENED TO WHILE DRIVING. I HAVE ALSO READ THAT OTHER CARS AND TRUCKS EQUIPPED WITH THE 3.0 CRD DIESEL ENGINE HAVE EXPERIENCED THE CRANKSHAFT SENSOR FAILURE. IT OCCURS WITHOUT WARNING AND AT ANY SPEED. *TR
Source: NHTSA WEB SITE