2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - GLOUCESTER, MA

    COLD AIR ONLY / NO HEAT OR DEFOGGER ON DRIVERS SIDE / DOOR TRAVEL TOO SMALL / LARGE. DEALER QUOTE OF $1100 TO REPAIR/REPLACE HVAC SUB ASSEMBLIES. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - HUNTINGTON, WV

    AS ROLLING UP POWER WINDOW DRIVER DOOR LOUD POP WHICH STARTED ME. ATTEMPTED TO ROLL BACK DOWN AND MOVED SLOWLY SO LET UP ON CONTROL BUTTON. WINDOW SLOWLY SLID INTO DOOR. *JB

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - NEW BURN, NC

    TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON SEPTEMBER 20, 2005 THE RADIATOR FAN FAILED WHILE DRIVING 20 MPH. THE CONTACT STATED THAT THE VEHICLE BEGAN TO MAKE LOUD NOISES WHEN THE THE ELECTRIC RADIATOR FAN FRACTURED AND SEPARATED INTO 50 PIECES. SHE TOOK THE VEHICLE TO A MECHANIC AND HAD THE RADIATOR FAN REPAIRED. AFTERWARDS, THE CONTACT RECEIVED SAFETY RECALL # 06V199000 REGARDING ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, AND WOULD LIKE TO BE REIMBURSED. THE DEALER STATED THAT THE VEHICLE HASDA HOLE IN THE RADIATOR, AND HER REQUEST WAS DENIED BECAUSE THE FAILURE WAS PREVIOUSLY REPAIRED. THE CURRENT MILEAGE IS 70,000, AND FAILURE MILEAGE WAS 65,000. THE RADIATOR FAILED AT BOTH MILEAGES.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - LITTLETON, CO

    1)UNKNOWN, PURCHASED AS PRE-OWNED 2)VEHICLE WON'T START RIGHT AWAY, TURN KEY TO START THEN WAIT APPROX 10 SECONDS AND TRY AGAIN, TYPICALLY WILL THEN START, ALL OTHER ELECTRICAL PARTS WOULD COME ON. ON TWO OCCASIONS VEHICLE WAS TOWED BECAUSE IT WOULD NOT START AT ALL. ENTIRE ELECTRICAL SYSTEM WENT HAYWIRE, NO GAUGES, POWER WINDOWS AND LOCKS DID NOT WORK. HEAT/AC BLOWER RANDOMLY WORKS. 3)COMPUTER WAS REPLACED, STARTER WAS REPLACED, IGNITION SWITCH WAS REPLACED. PROBLEM STILL EXISTS, BUT MUCH MORE INFREQUENTLY. WAS ADVISED BY PHIL LONG JEEP REPAIR THAT THERE IS NO PART AVAILABLE TO REPAIR BLOWER ON HEAT/AC UNIT. WINDOWS FOG AND FREEZE, NO VISIBILITY. THIS HAS BEEN AN ONGOING PROBLEM FOR MANY MONTHS. COMPLETE FAILURE OCCURRED SOMETIME IN MARCH 2007. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - NORTH LEWISBURG, OH

    ABOUT 3 MONTHS AG, THE BLOWER STARTED BLOWING OUT COLD AIR ON THE PASSENGER'S SIDE. JUST FIGURED OUT WHAT WAS WRONG AND GOING TO TRY AND FIND THE PART AND FIX IT.*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - CALIFON, NJ

    BAD DESIGN/MATERIAL OF HVAC COMPONENT , BLEND DOOR, CAUSES PART TO BRAKE, WHICH THEN DOES NOT PERMIT HEATED AIR TO DEFROST PASSENGER'S SIDE OF FRONT WINDSHIELD, ICE BUILDS UP ON WINDSHIELD, CAUSING POOR VISABILITY.*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - EDMONTON, 00

    BLEND DOOR FAILURE 2002 JEEP GRAND CHEROKEE. I HAVE NO HEAT ON THE PASSENGER SIDE. THE PASSENGER SIDE OF WINDSHIELD FORMS ICE, AND DANGEROUSLY IMPAIRING MY VISION, NOT TO MENTION, IT IS COLD IN THE VEHICLE CABIN. SHAME ON CRYSLER FOR NOT FIXING A KNOWN PROBLEM. *AK

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - COLORADO SPRINGS, CO

    TL*- THE CONTACT STATED THAT WHENEVER HE DRIVES THE 2002 JEEP GRAND CHEROKEE WITH 105000 FAILURE MILEAGE) AT NIGHT OR IN THE MORNING A THE WINDOWS GET FOGGED, THE DEFROST ONLY WORKED ON HALF OF THE WINDOW. ONE SIDE BLEW OUT COLD AIR, AND THE OTHER SIDE BLEW OUT HOT. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT ONE OF THE BEND DOORS FAILED AND JAMMED THE OTHER ONES. THE DEALER STATED THAT THEY SAW THIS PROBLEM OFTEN. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 106423.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - TALLAHASSEE, FL

    I RECEIVED SAFETY RECALL F25-ELECTRIC RADIATOR FAN, BACK IN NOVEMBER OF 2006. I CALLED THE DEALERSHIP TO SCHEDULE REPAIR AND WAS TOLD THAT THERE WAS A NATIONAL BACKORDER ON THE PART. I WAS INFORMED THAT I WOULD BE CONTACTED, ONCE THE PART WAS RECEIVED. I HAVE MADE SEVERAL CALLS TO THE DEALERSHIP, TO TRY AND SCHEDULE THE REPAIR AND HAVE NOT GOTTEN AN APPOINTMENT AS OF YET. *JB

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - COLORADO SPRINGS, CO

    AIR CIRCULATION SYSTEM HAS FAILED FOR THE SECOND TIME, CAUSING UNPREDICTABLE WINDOW FROST CONDITIONS. *JB

    Source: NHTSA WEB SITE