2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- HARVEST, AL
THE 2004 JEEP CHEROKEE WITH 42,000 MILES ON IT HAD WINDOW REGULATORS ON BOTH FRONT DOORS MALFUNCTIONED ON SEPARATE OCCASIONS. ONE REGULATOR WAS COVERED UNDER WARRANTY AND REPLACED BY THE DEALERSHIP. I PAID ANOTHER PARTY TO REPLACE THE OTHER REGULATOR. THIS COULD HAVE RESULTED IN AN UNSAFE SITUATION DUE TO NO CONTROL OVER THE WINDOW UNITS. ON ONE EVENT IT WAS RAINING ,AND ON THE OTHER EVENT, THE CAR WAS PARKED IN A PUBLIC PARKING LOT.*AK
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SWANSEA, MA
VISIBILITY:DEFROSTER/DEFOGER HEATING SYSTEM. MY WIFE AND I PURCHASED OUR 2004 JEEP GRAND CHEROKEE IN AUGUST OF 06 WITH 38,000 MILES ON THE ODOMETER. WHILE SHE HAD IT IN FOR A ROUTINE OIL CHANGE SHE TOLD THE TECH ABOUT NOISES IN THE DASH AND HE RESPONDED WITH IT SUPPOSED TO SOUND LIKE THAT. NOW 12,000 MILES LATER THE JEEP HAS NO HEAT AT ALL AND WE NEED TO PAY $1,000 TO FIX SOMETHING THAT IS NOT COVERED UNDER THE EXTENDED WARRANTY. WE PURCHASED THIS VEHICLE WITH THE INTENSION ON KEEPING IT FOR MORE THAN 100,000 MILES. IF WE KEEP THE JEEP THIS LONG IT LOOKS LIKE WE'LL HAVE TO HAVE THIS FIXED AGAIN IF IT BREAKS EVERY 50,000 MILES. I DIDN'T SEE HEAT AS AN OPTION ON THE WINDOW STICKER. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ANDREWS AIR FORCE BASE, MD
BLEND DOORS INOPERABLE. RESISTOR ALLOWS TOO MUCH TORQUE FOR THE PLASTIC BLEND DOOR TO HANDLE. (AS FOR THE PROPERTY DAMAGE YES OR NO QUESTION I CHECKED YES BECAUSE MY JEEP IS MY PROPERTY AND IT IS DAMAGED!) ALSO I CAN'T REMEMBER EXACTLY WHAT DATE I PURCHASED THIS GRAND CHEROKEE? BUT, IT WAS DEFINITELY MARCH 2005. *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SEVERN, MD
REAR PASSENGER (ELECTRIC) WINDOW FELL DOWN AND WOULD NOT GO BACK UP. I PURCHASED AN EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE (70K) WITH A $100 DOLLAR DEDUCTIBLE. I TOOK THE VEHICLE IN TO HAVE THE PROBLEM FIXED AND WAS CHARGED A $98 FEE TO LOOK AT THE PROBLEM. I WAS CALLED THE NEXT DAY AND INFORMED THAT I WOULD HAVE TO PAY ANOTHER $98 TO FURTHER DIAGNOSE THE PROBLEM. WHEN I TOLD THE DEALERSHIP I WOULD NOT PAY ANYMORE MONEY BECAUSE OF MY WARRANTY, THEY DISCONNECTED THE SWITCH AND ROLLED THE WINDOW UP INSTEAD. THIS PROBLEM REMAINS UNRESOLVED. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- GLASSBORO, NJ
2004 JEEP GRAND CHEROKEE , PURCHASED ON 02/19/2005 USED VEHICLE WITH A 24,000 MILES OR LESS WARRANTY. PURCHASE PRICE WAS $20,342.00, MILEAGE ON VEHICLE WAS: 17268 AT TIME OF PURCHASE. PROBLEM: ON 4/18/2007 I HAD TO REPLACE THE TRANSMISSION ON THIS VEHICLE WHICH COST ME $3,018.99. CAN I BE REIMBURSED FOR THIS MISHAP? AS A CONSUMER I DO NOT BELIEVE A VEHICLE THAT IS 2 1/2 YEARS OLD SHOULD HAVE TRANSMISSION PROBLEMS SUCH AS THE ONE I INCURRED WITH THIS VEHICLE. MY PRESENT MILEAGE IS: 57959 THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER *TR
Source: NHTSA WEB SITE -
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2004 JEEP GRAND CHEROKEE- MASON, MI
HEAD GASKET FAILURE WITHIN WARRANTY PERIOD - DAIMLER CHRYSLER CORP REFUSED TO HONOR WARRANTY. *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- FRAMINGHAM, MA
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE VIBRATES WHILE DRIVING AND WORSENED AT SPEEDS BETWEEN 55-60 MPH. THE FRONT ROTORS WERE REPLACED AT 44,000 MILES ON 05/2006. THE VEHICLE BEGAN VIBRATING AGAIN AND THE REAR ROTORS AT 47,000 MILES SHORTLY AFTER THE FRONT ROTORS. THE FRONT ROTORS WERE REPLACED AGAIN ON 04/2007 AT 59,000 MILES. THE CONTACT STATED THAT 4,000 MILES AFTER THE WARRANTY EXPIRED, THE TRANSMISSION FAILED AND HAD TO BE REPLACED. THE CURRENT MILEAGE WAS 63,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- VALLEY CENTER, KS
I PURCHASED A JEEP GRAND CHEROKEE FROM CAR MAX ON 3-17-07, AND WITHIN A 3 WEEK PERIOD THE JEEP ACCELERATED WHEN BRAKING 6 TO 7 TIMES. RUNNING THROUGH STOP LIGHTS AND SIGNS. I WAS ALMOST HIT. WHAT IS THE PROBLEM WITH THE JEEP.*AK
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SF, CA
BLEND DOOR FAILURE WHICH COMPRISED HEAT/DEFROST TO PASSENGER SIDE OF VEHICLE. *AK
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ALBANY, NY
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2004 JEEP GRAND CHEROKEE (24303 FAILURE MILEAGE) THE FRONT TIRES KEEP LOOSING AIR. THE VEHICLE HAD BEEN TAKEN TO A DEALER WHO STATED THAT TIRES WERE FINE, BUT THE RIMS WERE CORRODED. THE TWO FRONT TIRES WERE REPLACED. THE CONTACT STATED THAT THE SAME DEFLATING HAPPENED TO THE REAR TIRES. THE CURRENT MILEAGE WAS 36,000. AIR WAS LEAKING AROUND THE BEAD. UPDATED 06/06/07. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE