2007 JEEP GRAND CHEROKEE Complaints
View complaints related to 2007 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2007 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 JEEP GRAND CHEROKEE- RICHMOND, VA
WHEN PUTTING TRANSMISSION INTO DRIVE, THE VEHICLE WILL NOT ACCELERATE, THIS PROBLEM FIRST OCCURRED AT APPROX 31,000 MILES. THE DEALERSHIP REPLACED THE SHIFT CONTROL MODULE. THE PROBLEM WENT AWAY. THEN AGAIN AT 62,000 MILES, WHEN PULLING INTO TRAFFIC, THE VEHICLE STARTED TO ACCELERATE, THEN LOST POWER. ANOTHER VEHICLE HAD TO SWERVE TO MISS ME, I WOULD HAVE BEEN HIT IN THE DRIVERS DOOR HAD HE NOT SWERVED. MY VEHICLE WOULD NOT MOVE, AFTER CYCLING THE IGNITION KEY , THE PROBLEM WENT AWAY, TOOK TO DEALER THEY TOLD ME THAT THE SAME SHIFT CONTROL MODULE NEEDS TO BE REPLACED (AGAIN) FOR 750.00. THE VEHICLE IS UNSAFE TO DRIVE AND I AM SHOCKED THAT SOMEONE HAS NOT BEEN KILLED BY THIS ISSUE AS THERE ARE HUNDREDS OF REPORTS OF THIS ON THE INTERNET. THIS IS ABSOLUTELY A MANUFACTURING DEFECT AS IT HAS HAPPENED ON A WIDE NUMBER OF IDENTICAL VEHICLES WITH THE SAME REPAIR BEING PERFORMED ONLY TO HAVE THE PROBLEM REPEAT ITSELF. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- OWENSBORO, KY
BLACK PLASTIC CONNECTOR THAT CONNECTS YELLOW WIRE TO STARTER SOLENOID COMES LOOSE AND/OR GETS DIRTY OR CORRODED CAUSING IT NOT TO MAKE CONTACT AND THE VEHICLE WILL SOMETIMES NOT START. I'VE HAVE SEEN ON VARIOUS ONLINE FORUMS WITH PEOPLE HAVING THIS EXACT SAME PROBLEM. DEALERSHIPS ALWAYS WANT TO REPLACE STARTER AND OTHER PARTS WHEN IT IS SIMPLY THIS POOR CONNECTION THAT'S THE PROBLEM. CHRYSLER DENIES IT'S A PROBLEM AND DEALER MECHANICS WILL NOT PUT ON A BETTER CONNECTOR. THEY JUST LIKE TO KEEP CHARGING PEOPLE FOR NEW STARTERS AND OTHER PARTS WHEN THEY DON'T NEED THEM. THIS LOOSE CONNECTION ALSO COULD ALSO CAUSE A FIRE, IT IS AN OBVIOUS FLAW IN DESIGN AND A FIRE COULD CAUSE SERIOUS INJURY OR DEATH TO SOMEONE THAT DOESN'T REALIZE THE CONNECTION IS BAD. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- SIGEL, PA
2007 JEEP GRAND CHEROKEE STARTING ISSUES. I HAVE HAD BEEN STRANDED THREE TIMES NOW DUE TO MY VEHICLE NOT STARTING, I HAVE PAID TO HAVE IT TOWED THREE TIMES. MECHANICS CANNOT FIGURE OUT WHAT THE ISSUE IS. I HAVE READ THOUSANDS OF ON-LINE REPORTS OF THE SAME ISSUE. I SPENT $700 LAST MONTH ON SOMETHING IN THE TRANSMISSION (TRANSFER CASE MAYBE) AND IT WOULD NOT START AGAIN YESTERDAY AND I HAD TO HAVE IT TOWED AGAIN. I AS A SINGLE MOTHER CANNOT BE CONTINUE TO BE STRANDED. APPARENTLY NO ONE CAN FIGURE OUT WHAT IS GOING ON WITH THESE VEHICLES. I HAVE JUST OVER 50,000 MILES ON IT, AND WOULD CONSIDER THIS TO BE A FAIRLY NEWER VEHICLE. I AM SCARED TO DRIVE IT ANYWHERE. I ALSO SEEM TO HAVE SHIFTING PROBLEMS ESPECIALLY GOING UP HILLS. I AM SCARED I AM GOING TO BE LEFT STRANDED SOMEWHERE ALONE WITH MY DAUGHTER. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- MONMOUTH JUNCTION , NJ
HAVE SUBMITTED A COMPLAINT BEFORE BUT THE PROBLEM CONTINUES AND HAS GOTTEN WORSE. MY JEEP LOSES ALL ELECTRICAL POWER AND SHUTS DOWN AND RESTARTS ITSELF WHILE DRIVING, OCCASIONALLY DOESN'T ACCELERATE PAST SECOND GEAR AND OTHER TIMES ACCELERATES VERY SLOWLY, NUMEROUS BUT PROBLEM BEGAN RECURRING ONLY DAYS LATER. ONLY NOW MY JEEP IS ADDITIONALLY AT TIMES ACTING LIKE IT WANTS TO SHUT DOWN BUT INSTEAD IS JUST FALTERING SHAKING THE WHOLE VEHICLE VIOLENTLY ACCOMPANIED BY THE STRUGGLING TO ACCELERATE. - ELECTRICAL SYSTEM ON FIVE OCCASIONS ALL OF DASH LIGHTS CAME ON AND WENT OFF WHILE I WAS DRIVING, TWO OF THESE TIMES THE ENGINE STALLED AND RESTARTED ITSELF. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD NO PROBLEM WAS FOUND. NUMEROUS ELECTRICAL ISSUES. THE MOST DANGEROUS HAVE BEEN THE PRND LIGHTING UP AND VEHICLE NOT GOING OVER 1ST OR 2ND GEAR WHILE DRIVING. THIS HAS HAPPENED TO ME 7 TIMES NOW, 4 OF WHICH HAVE TRIED TO BE DIAGNOSED BY THE DEALER WITHOUT SUCCESS OF THIS AND GAVE IT TO THE DEALER WHEN THEY TOLD ME 'NOTHING WAS WRONG' ACCORDING TO THEIR DIAGNOSTICS. PHOTO PROVED OTHERWISE. ALSO THE VEHICLE HAS SHUT ITSELF OFF TWICE WHILE I WAS DRIVING ON A BUSY ROAD. THE WINDOWS ALSO GET STUCK AND WILL NOT WORK. HAVE TO OPERATE ONE WINDOW TO MAKE THE OTHER ONE WORK. THE BATTERY FAILED AND 'TRANSMISSION OVER TEMP" ERROR HAPPENED AT THE SAME TIME. MANUFACTURER'S SERVICE AGENT SAID IT WAS A FALSE READOUT DUE TO BATTERY FAILURE TRANSMISSION. THIS HAS BEEN A PROBLEM SINCE FIRST STARTED YESTERDAY ON 04 /10/2011 I NEED HELP MY CAR IS IN NEWARK NJ. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- MARION , IA
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO ONLY OFFERED TO PAY FOR ANOTHER DIAGNOSTIC TEST BUT NOT ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 78,000...UPDATED 06/05/12 *BF WHENEVER A SPARK PLUG WOULDN'T FIRE BACK THE UN-USED CHARGE FLOWED BACK THROUGH THE CIRCUIT AND TRIPPED THE SURGE PROTECTOR ON THE VEHICLE'S MAIN COMPUTER WHICH CAUSED IT TO SHUT DOWN. TWO OF THE SPARK PLUGS AND COILS WERE REPLACED. THERE HAVE BEEN NO PROBLEMS SINCE. UPDATED 06//18/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 JEEP GRAND CHEROKEE- LANCASTER, NY
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVE SHAFT AT THE TRANSMISSION FAILED. THE DRIVE SHAFT HIT THE GROUND AND THE OTHER HALF OF THE DIFFERENTIAL JOINT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE POLICE WERE NOT CALLED. THE MANUFACTURER WAS CONTACTED AND SENT AN INVESTIGATOR TO FURTHER ASSESS THE FAILURE. THE CONTACT WAS AWAITING A RULING FROM THE INSURANCE COMPANY AND THE MANUFACTURER. THE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- COLUMBIA, PA
VEHICLE HAS LOST POWER WHILE DRIVING. YOU WILL BE CRUSING ALONG OR PULLING OUT INTO AN INTERSECTION AND YOU WILL LOOSE ALL POWER. THE ENGINE WILL NOT REV, NO RESPONSE AT ALL. AFTER WAITING FOR A PERION OF TIME, THE VEHICLE STARTS GOING AGAIN. THIS HAPPENED TO ME FOUR TIMES, ONCE IN THE MIDDLE OF AN INTERSECTION, FOUR LANES IN ALL DIRECTIONS, AND THE VEHICLE JUST LOST ALL POWER. VERY SCARY. I TOOK THE VEHICLE TO MY LOCAL GARAGE, AND HE TOLD ME THAT THIS WAS THE SECOND JEEP TO DO THE SAME THING. THE OWNER HAD TO HAVE THE VEHICLE TOWED INTO THE GARAGE, AND UPON ARRIVAL, COULD FIND NOTHING WRONG. I HAD TO GO TO AN AUTHORIZED JEEP DEALER, AND I ASKED THEM IF THEY EVER HEARD OF THIS HAPPENING, AND THE REPLY WAS, JUST 3 OR 4 TIMES....IMAGING IF THIS FAILURE HAPPENED THIS OFTEN IN THIS SMALL AREA, HOW MANY OTHER VEHICLES MAY BE HAVING THE SAME PROBLEM. THE VEHICLE ONLY HAD 31000 MILES ON IT, BUT IT WAS OUT OF WARRANTY FOR TIME BY 9 MONTHS. THIS IS A VERY DANGEROUS EVENT WHEN YOU ARE DRIVING AND SUDDENLY LOOSE ALL POWER AND DON'T KNOW IF OR WHEN IT IS COMING BACK. CHRYSLER SAID THEY DO NOT HAVE A PROBLEM. I DON'T BELIEVE THEM. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- EDEN, NY
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH THE TIRE PRESSURE LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER ADDING AIR TO THE TIRES, THE REAR PASSENGER SIDE TIRE CONTINUED TO LOSE AIR AND THE TIRE PRESSURE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VALVE STEM WAS CORRODED, BROKEN AND NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND STATED THAT THE FAILURE WAS COMMON AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE DEALER ALSO STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- SAN ANTONIO, TX
WHILST DRIVING MY JEEP GRAND CHEROKEE (EQUIPPED WITH THE MERCEDES BENZ COMMON RAIL DIESEL (CRD) 3.0 L ENGINE) ON I-410 AT HIGHWAY SPEED, THE ENGINE SUDDENLY STOPPED, WITHOUT ANY WARNING. THIS ALSO MADE THE POWER BRAKES AND POWER STEERING INOPERATIVE. TODAY, THE DEALER TELLS ME THAT THIS IS CAUSED BY A FAULTY CRANKSHAFT POSITION INDICATOR SENSOR AND IS A FAIRLY COMMON OCCURRENCE. I SHOULD THINK THIS IS A DESIGN FLAW AND SHOULD BE CORRECTED BY THE MFG. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- PASCOAG , RI
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE OCCURRED FOUR TO FIVE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME ISSUE AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE