2002 JEEP GRAND CHEROKEE Complaints

THE HEATING SYSTEM IN MY VEHICLE HAS A PART THAT HAS GONE OUT AND IS 1,300 TO FIX WHEN JEEP KNOWS THERE IS A PROBLEM WITH THE HEATING IN THE YEARS 1999 TO 2004 WHEN THE WINDOWS FOG UP YOU CAN ONLY DEFROST ONE SIDE OF THE VEHICLE THE OTHER YOU CAN'T SEE OUT WHICH COULD CAUSE A CRASH WHICH COULD BE DEADLY. *JB

TL* - THE CONTACT OWNS A 2002 CHRYSLER JEEP GRAND CHEROKEE. THE VEHICLE WAS OVERHEATING AND THE FAN WAS VIBRATING. THE FAILURE MILEAGE WAS 115,000. THE CONTACT HAD THE FAN ASSEMBLY REPLACED, AND APPROXIMATELY ONE MONTH LATER HE RECEIVED A RECALL FOR THE FAN ASSEMBLY. THE CONTACT MAILED THE RECEIPTS TO DAIMLERCHRYSLER. THE MANUFACTURER DENIED REIMBURSEMENT BECAUSE THEY BELIEVED THAT THE FAN BLADES DID NOT NEED TO BE REPLACED. THE CONTACT HAS THE REPAIR INVOICE. THE CURRENT AND FAILURE MILEAGE WERE 115000. AK THE CONSUMER STATED THE JEEP HAS RAN PERFECT SINCE THE REPAIR BUT DAIMLER CHRYSLER REFUSES TO HONOR THEIR RECALL NOTICE. UPDATED 08/13/07 *TR

I OWN A 2002 JEEP GRAND CHEROKEE LIMITED WITH 58,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFROST, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED WITH DUEL ZONE VENTILATION SYSTEMS.*AK

BLEND DOOR FAILURE. NO HEAT TO WINDOW DEFROSTER/DEFOGGER. UNABLE TO CLEAR WINDOW TO SEE OUT.

(1) UNKNOWN, NONE (2) BLEND DOOR FAILURE: UNABLE TO DEFROST, VISIBILITY OBSTRUCTED (3) HASN'T BEEN CORRECT YET. *JB

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER BLEND DOORS AND RECIRCULATION DOORS NO LONGER FUNCTION. TO MY KNOWLEDGE, THIS IS A DESIGN FLAW AND WILL AFFECT EVERY 1999-2004 JEEP GRAND CHEROKEE WITH AUTO CLIMATE CONTROL. THE DEALERSHIPS REQUEST A RIDICULOUSLY HIGH PRICE FOR REPAIRS. JEEP/CHRYSLER SHOULD STEP UP AND CORRECT THIS MALFUNCTION IN THEIR FAULTY PRODUCT. *JB

ON MARCH 7, 2007, THE INSTRUMENT PANEL IN MY 2002 JEEP GRAND CHEROKEE LAREDO SUDDENLY FAILED-GAS GAUGE, SPEEDOMETER, ODOMETER, BATTERY LEVEL, TEMPERATURE GAUGE ETC ALL INOPERATIVE. ON MARCH 8, 2007 MY MECHANIC TOLD ME THAT THIS EVENT WAS COVERED UNDER CHRYSLER RECALL 994. TODAY I TOOK MY CAR TO THE DEALER WHO SAID THAT THE RECALL HAD ALREADY BEEN PERFORMED IN 2002 AND SO THEY WERE UNABLE TO PERFORM THE RECALL AGAIN. HOWEVER, THIS HAS NEVER HAPPENED TO MY CAR BEFORE AND I DID NOT REQUEST THAT RECALL BE PERFORMED IN 2002. THE SERVICE MANAGER SAID THEY NEED TO CHARGE ME $85.00 TO DIAGNOSE THE PROBLEM. HE ALREADY KNOWS WHAT THE PROBLEM IS AND IT IS A SAFETY PROBLEM BECAUSE I HAVE NO IDEA HOW FAST I AM DRIVING! *JB

I BOUGHT A 2002 JEEP GRAND CHEROKEE LIMITED IN DECEMBER OF 06. MARCH 2ND I BROUGHT MY CAR TO A MECHANIC BECAUSE MY WINDOW WOULD SLOWLY GO DOWN, AND THEN WOULD NOT GO UP WITHOUT MY ASSISTANCE. WHEN THE MECHANIC LOOKED AT THE CAR, IT WAS MY WINDOW REGULATOR THAT WAS THE PROBLEM. I HAD IT FIXED FOR $328.00. *JB

POWER STEERING HOSE DEVELOPED A LEAK DUE TO POOR DESIGN WHICH CAUSED LOSS OF ASSIST ,VEHICLE WAS TAKEN TO DEALERSHIP FOR REPAIRS WHERE THE POWER STEERING PUMP AND PRESSURE HOSE WERE REPLACED. DEALER WOULD NOT COVER ANY OF THE COST. *JB

WHEN HEADLIGHT SWITCH IS IN THE AUTO SETTING THE HEADLIGHTS WILL TURN ON RANDOMLY AND STAY ON FOR A WHILE. VEHICLE IS PARKED AND NOT RUNNING. *JB