2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- SCOTT AFB, IL
AUTO CLIMATE CONTROL SYSTEM PROBLEMS, BLOW COLD AIR FROM ONE SIDE AND HOT FROM THE OTHER VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SAN ANTONIO, TX
THE RETRACTABLE LOCKING MECHANISM ON BOTH LEFT AND RIGHT REAR PASSENGER SEAT BELTS ARE NO LONGER LOCKING. INFANT CAR SEATS SECURED IN BOTH THE LEFT REAR AND RIGHT REAR SEATS ARE NO LONGER STABILIZED WITH THE SEAT BELTS. *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- LOUISVILLE, CO
NO SPECIFIC EVENT LED TO THE FAILURE. TURNED THE CAR ON ONE DAY AND THE HEAT/DEFROST SYSTEM NO LONGER WORKED. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- CHELSEA, MI
I OWN A 2004 JEEP GRAND CHEROKEE LIMITED WITH 66,000 MILES. IN AUGUST 2006, THE AC QUIT FUNCTIONING WHEN AIR TEMPERATURES EXCEEDED 85F. AFTER A RECALIBRATING, EVERYTHING SEEMED FINE. BUT WHEN THE TEMPERATURE DROPPED THE PASSENGER HEAT FAILED WHILE THE DRIVERS SIDE CONTINUED TO FUNCTION. THE DEALERSHIP REPLACED THE "BLEND AIR ASSEMBLY" PER THE TSB - AT MY EXPENSE. DIDN'T FIX THE PROBLEM SO THEY RECALIBRATED THE SYSTEM AGAIN. WORKED FOR ABOUT 1 MONTH. THEN NO HEAT ON THE DRIVER SIDE WHILE PASSENGER SIDE HAS HEAT FROM THE TOP VENT BUT NOT THE LOWER. THE RIGHT SIDE BLEND DOORS HAVE BEEN REPLACED TWICE & SYSTEM RECALIBRATED 4 TIMES- AGAIN AT MY EXPENSE. STILL NO HEAT ON DRIVERS SIDE OR LOWER PASSENGER SIDE. KEEPING THE WINDSHIELD IS PROBLEMATIC IN POOR WEATHER CONDITIONS. SERVICE MANAGER SAYS HE ISN'T GETTING ANY HELP FROM DAIMLER CHRYSLER. AS TEMPERATURES HAVE BEEN BELOW ZERO THIS IS A SERIOUS SAFETY HAZARD. *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ORLANDO, FL
2004 GRAND CHEROKEE LIMITED 43,000 MILES NO HEAT ON PASSENGER SIDE. PURCHASED USED AT 38,000 MILES FROM CHRYSLER DEALER. FLORIDA RESIDENT AND DID NOT TRY HEAT UNTIL DECEMBER. *NM
Source: NHTSA WEB SITE -
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2004 JEEP GRAND CHEROKEE- 99999, DC
2000 JEEP GRAND CHEROKEE CUSTOMER HAS CONCERNS ABOUT RECALL F-25 ELECTRIC RADIATOR FAN**CC THE CONSUMER HAD THE WORK PERFORMED ON THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER WOULD LIKE TO SUBMIT PAPERWORK TO BE REIMBURSED. *JB
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- KEIZER, OR
DAIMLER CHRYSLER SENT A "SAFETY RECALL F17-HEATED SEAT ELEMENTS" LETTER IN AUGUST, 2006. IT STATES THAT THE HEATING ELEMENTS "MAY OVERHEAT AND CAUSE AN INTERIOR FIRE...". IT GOES ON TO RECOMMEND THAT WE "CONTACT YOUR DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT" TO REPLACE THE HEATING ELEMENTS. WE CONTACTED THE JEEP DEALER IN SALEM, OREGON IN SEPT. 2006, AND IT ADDED US TO A WAITING LIST. IT IS NOW FEBRUARY, 2007 AND WE ARE STILL WAITING. THE DEALER TODAY ADVISED THAT SO FAR, IT HAS ONLY RECEIVED PARTS FROM ITS SUPPLIER TO REPLACE 8 SEAT ELEMENTS AND IS WAITING FOR MORE. WE ARE AROUND 20+ CUSTOMERS ON A LIST OF 35 STILL WAITING FOR PARTS AND WITH NO PROJECTION OF WHEN MORE PARTS MIGHT ARRIVE. MEANWHILE, WE CONTINUE TO DRIVE WITH A POTENTIAL FIRE DANGER INSIDE OF OUR VEHICLE. *NM
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BELLBROOK, OH
2004 JEEP GRAND CHEROKEE - HVAC SYSTEM EXHIBITS LOUD CREAKING/GROANING SOUNDS FROM DASH. ALSO SYSTEM EXHIBITS WIDELY FLUCTUATING TEMPERATURES. THE SYSTEM IS THE ELECTRONIC DUAL-ZONE CLIMATE CONTROL. DEALERS EXPLANATION "EVERYTHING IS FINE, THEY ALL DO THAT." *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- EIGHTY FOUR, PA
TL*- THE CONTACT STATED THAT THE 2004 JEEP GRAND CHEROKEE HAS PROBLEMS IN THE WINTER WEATHER WHEN USING THE HEATER IN THE VEHICLE. THE CONTACT STATED THAT WHEN TURNING ON THE HEAT IN THE VEHICLE THE PASSENGER SIDE AIR VENTS BLOWS OUT COLD AIR. HE STATED THAT WHILE DRIVING AND THE HEAT WASTURNED ON THE PASSENGER SIDE BLEW COLD AIR AND THE WINDOWS BECOME FOGGY. HEWAS UNABLE TO SEE CLEARLY OUT OF THE WINDOWS. HE HAD CONTACTED THE DEALERSHIP, AND WAS TOLD THAT THIS IS AN ONGOING COMPLAINT. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT HAS NO CASE #. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- WAYNE , NJ
TL* - THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACTS VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES, WHICH ALMOST CAUSED A COLLISION ON THE HIGHWAY. NO MATTER HOW HARD HE APPLIED THE BRAKES THE VEHICLE WOULD NOT STOP IMMEDIATELY. THIS FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT DROVE THE VEHICLE TO THE DEALER, WHO STATED THAT THE GAS PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND HE WAS ENGAGING BOTH AT ONE TIME. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. THE CONTACT HAD SPOKEN TO SEVERAL OWNERS AND THEY ARE EXPERIENCED THE SAME FAILURE. THE FAILURE OCCURS OCCASIONALLY IN THE MORNING. *AK UPDATED 08/13/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE