2002 JEEP GRAND CHEROKEE Complaints

VENTILATION SYSTEM DOES NOT PROPERLY WORK. 1/2 OF SYSTEM BLOWS COLD AIR WHEN HEAT IS REQUESTED OF SYSTEM. KNOWN AND WIDESPREAD ISSUE ON VEHICLE LISTED. CREATES SAFETY ISSUE AS DEFROSTER DOES NOT COMPLETELY AND SAFELY REMOVE FROST/FOG FROM WINDSHIELD. *NM

I OWN A 2002 JEEP GRAND CHEROKEE LIMITED WITH 51,400 MILES ON IT. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD, (2) FOGGING OF FRONT PASSENGER WINDOWS, (3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY, (1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASH VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A HIGH COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO SERVICE DEPARTMENT AT JEEP AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED'S WITH DUEL ZONE VENTILATION SYSTEMS. *JB

ON MY 2002 JEEP GRAND CHEROKEE LIMITED WITH ONLY 55,000 MILES, THE DEFROST / HEATER DOES NOT WORK PROPERLY. FROM MY LIMITED RESEARCH, IT APPEARS THE BLEND DOOR FOR THE DUAL CLIMATE CONTROL IS AN ISSUE FOR MANY JEEP OWNERS. NOTE: DOES TSB 2041004 APPLY TO THIS ISSUE? *NM

MY BLEND DOORS ARE BROKEN. I RECEIVE NO HEAT FROM THE DRIVERS SIDE. I HAVE SEARCHED EVERY JEEP FORUM I CAN FIND AND HAVE FOUND THIS TO BE A VERY COMMON ISSUE, NOT DUE TO USAGE BUT POOR PLANNING ON THE MANUFACTURERS PART BY USING POOR CONSTRUCTION. *JB

AUTOMATIC CLIMATE CONTROL SYSTEM FAILED, WAS REPLACED AND NOW THE DEFROST IS NOT WORKING AGAIN AFTER BEING REPAIRED PREVIOUSLY. *JB

AIR CONDITION BLOWING COLD AIR REGARDLESS OF SETTINGS. LOUD NOISES DURING OPERATION. FAILURE TO DEFROST PROPERLY. *JB

I HAVE A 2002 JEEP GRAND CHEROKEE AND THE REAR DOORS WILL NOT OPEN WHEN UNLOCKED. BOTH DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. I BELIEVE THAT IT IS AN EXTREME SAFETY HAZARD AND AN INCONVENIENCE TO NOT BE ABLE TO HAVE PASSENGERS IN THE BACK SEAT. I HAVE TO HAVE CHILD PASSENGERS CLIMB OVER THE FRONT SEAT. CHRYSLER REFUSES TO PAY FOR THE DEFECT. *JB

2002 JEEP WITH BROKEN WINDOW REGULATOR AND MOTOR**NAR**CC THE FRONT PASSENGER WINDOW WOULD NOT OPERATE AND IT WAS IN THE DOWN POSITION. THE SECOND TIME THE PROBLEM HAPPENED, THE WINDOW WAS ROLLED DOWN ABOUT 2 INCHES, BUT IT CONTINUED TO ROLL ITSELF DOWN. *JB

TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2002 JEEP GRANDE CHEROKEE (FAILURE MILEAGE 38500) AT 35 MPH IN THE SNOW AT 18 DEGREES, THE DEFROSTER FAILED TO OPERATE PROPERLY. IT BEGAN TO BLOW COLD AIR AND THEN STOPPED FUNCTIONING . THE WINDOWS STEAMED UP AND VISIBILITY WAS POOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HE WAS NOTIFIED THAT THE BLEND DOORS WERE STICKING, AND NOT OPENING AND CLOSING THE WAY THEY SHOULD BE. THE CONTACT IS CONCERNED ABOUT HAVING AN CRASH DUE TO POOR VISIBILITY. *JB

SUB STANDARD MATERIALS USED IN FRONT ROTORS FOR 2002 JEEP GRAND CHEROKEE. I BELIEVE IT AFFECTS ALL FROM 1999 TO 2004. *JB