2004 JEEP GRAND CHEROKEE Complaints

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH, THERE WAS A LOUD CLICKING SOUND COMING FROM THE TRANSMISSION. WHEN THE CONTACT PARKED AND EXITED THE VEHICLE, IT SPONTANEOUSLY SHIFTED INTO REVERSE, AND ACCELERATED BACKWARDS, STRIKING THE SIDE OF THE RESIDENCE WITH THE FRONT LEFT DOOR OF THE VEHICLE. IT WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED

I AM A PARAPLEGIC THAT HAS NO FEELING FROM MY CHEST DOWN. I RECEIVED A 3RD DEGREE BURN ON MY LEFT BUTTOCKS FROM THE HEATED LEATHER SEATS IN MY 2004 JEEP GRAND CHEROKEE. I USED IT FOR A TOTAL OF ABOUT 1 1/2 HOUR TO 2 HOURS, WITH ABOUT AN HOUR BREAK IN THE MIDDLE. I NOTIFIED JEEP, THEY LOOKED AT AND SAID IT WASN'T THEIR FAULT. I HAVE A BURN AND SCAR TO PROVE IT. *JB

THE BLEND DOORS ON THE HVAC SYSTEM DO NOT ALWAYS FUNCTION AND WILL BLOW COLD AIR IN THE WINTER AND HOT AIR IN THE SUMMER. THIS HAPPENS WHEN THE "AUTO" MODE IS ACTIVATED. 1999-2004 LONG HISTORY OF FAILURE AND AFRAID THAT IF I CONTINUE TO USE MINE WILL ALSO FAIL AND WILL EITHER HAVE TO REPAIR MYSELF WITH APPROX 8 HOURS OF LABOR AND OF COURSE THE PRICE OF THE REPAIR UNIT OR HAVE TO PAY EVEN HIGHER PRICE TO JEEP (CHRYSLER) TO HAVE A KNOWN DEFECT REPAIRED AT MY COST. *NM

2004 JEEP GRAND CHEROKEE 'BLEND DOOR' BREAKS CAUSING NO HEAT TO GET TO THE WINDSHIELD FOR DEFROSTING. DEALERSHIPS STATE IT IS A $1200 - $1500 FIX AND IT IS VERY COMMON FOR THIS PROBLEM TO OCCUR ON MOST TRUCKS OF THIS MODEL YEAR. IN WINTER MONTHS YOU CANNOT DEFROST YOUR WINDSHIELD OR GET HEAT TO THE INTERIOR. THIS FIX IS A MECHANICAL FLAW, NOT AN OWNER ISSUE YET CHRYSLER MAKES YOU PAY TO REPAIR THEIR FAULTY ENGINEERING. *NM

LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN YOU TURN ON YOUR VENTILATION. THERE CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. THERE STRANGE NUMBERS POPPING-UP ON YOUR CLIMATE CONTROL DISPLAY. COLD BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN THE HEAT IS TURNED ON. *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE STEERING WHEEL WAS LOOSE ALONG THE COLUMN AND NEEDED TO BE TIGHTENED. AFTER THE INITIAL TIGHTENING OF THE STEERING WHEEL, A LOUD, POPPING NOISE WAS HEARD WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE TILT WHEEL KNOB NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED, AND THE DEALER DETERMINED THE STEERING WHEEL NEEDED TO BE TIGHTENED AGAIN, AND DUE TO THE LOOSENESS IT CAUSED THE FRONT DRIVER SIDE AIRBAG TO FAIL WHICH WOULD ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. UPDATED 01/10/07. *JB

DT: THE CONTACT STATED NO PROBLEM OCCURRED WITH THE VEHICLE. THERE IS A NHTSA RECALL, #06V197000 ON THE VEHICLE REGARDING THE SEAT HEATER. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 01/19/07. *JB

AUTOMATIC CLIMATE CONTROL SYSTEM FAILURE LEADS TO LOSS OF WINDSHIELD DEFROSTER. SYSTEM FAILURE IS CAUSED BY FAILURE OF THE BLEND DOORS TO RESPOND TO USER INPUT. SYSTEM FAILURE RESULTS IN LOSS OF AIRFLOW THROUGH WINDSHIELD DEFROST/DEFOG VENTS. OPERATION OF VEHICLE DURING INCLEMENT WEATHER AND SYSTEM FAILURE WILL RESULT IN DECREASED VISIBILITY THROUGH FRONT WINDSHIELD WHICH COULD CONTRIBUTE TO COLLISION, LOSS OF VEHICLE CONTROL, ETC... NO MANUAL OVERRIDE OF AUTOMATIC SYSTEM IS POSSIBLE. REPAIR REQUIRES REMOVAL OF COMPLETE DASH TO REMOVE AND REPLACE BLEND DOOR ASSEMBLIES. *NM

I TOOK MY 2004 JEEP GRAND CHEROKEE TO THE DEALER AT JUST 39,000 KM. AFTER EXPERIENCING A GRABBING / PULSING SENSATION ON BRAKING. THE DEALER INDICATED THAT ALL FOUR ROTORS WERE WARPED??? SEEMS A LITTLE EARLY. I AM FOLLOWING UP WITH DAIMLER. *JB

THE FIRST TIME THE DRIVER SIDE WINDOW FELL INTO MY DOOR AND IT COST $200 TO FIX IT, THE SECOND TIME THE PASSENGER SIDE WINDOW FELL INTO THE DOOR I CONTACTED JEEP AND THEY PAID HALF BUT BECAUSE OF LABOR COST I STILL PAID $200, THE THIRD TIME WAS THE BACK DRIVER SIDE WINDOW AND NOW JEEP REFUSES TO PAY. *JB