1996 JEEP GRAND CHEROKEE Complaints

The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was informed that the responsibility was on the consumer and the call was disconnected. The contact had not experienced a failure. Parts distribution disconnect.

THE INSPECTION RECALL ON MY 1996 JEEP GRAND CHEROKEE DID NOTHING TO FIX THE PROBLEM WITH PCM AND CATALYTIC CONVERTER SPECIFIED IN THE DEFECTIVE ISSUE WITHIN THE RECALLS ISSUED. THIS HARMS THE DRIVER, PEDESTRIANS, OTHER PASSENGERS AND MOTORISTS. THE TECH WHERE I WENT TO HAVE RECALL WORK PERFORMED ORDERED PARTS (SEE ATTACHMENT), BUT NOTHING WAS INSTALLED ON MY VEHICLE. ONLY "INSPECTED." THE TECH WAS TOLD OF DETAILED POOR PERFORMANCE AND SYMPTOMS OF A BAD PCM. SUCH AS SHIFTING, STALLING, FUEL ECONOMY & HARD TO START. THE JEEP IS NOT OPERATING OPTIMALLY & THIS COULD MEAN THERE ARE. OTHER PROBLEMS BETWEEN DIFFERENT SYSTEMS. ALL OF THESE ARE INDICATIONS OF A FAULTY PCM. AS WELL AS THE ABS LIGHT BEING ON THE DASHBOARD. THE PCM IS A "CRITICAL" SYSTEM & NEEDS TO BE REPLACED. I'M REQUESTING THAT YOU FIX THIS PROBLEM FOR FREE, AS IT IS DEFECTIVE AND COULD MINGLE WITH OTHER SYSTEMS AND CAUSE A COMPLETE VEHICLE BREAK DOWN. OR REFUND THE COST TO ME IN FULL, INCLUDING LABOR CHARGES, IF I REPLACE/REPAIR MYSELF. IF THIS DEFECTIVE PART IS NOT FIXED, IT COULD RESULT IN PROPERTY DAMAGE, IN WHICH CDJ WOULD BE LIABLE FOR. PLEASE ADVISE AS TO HOW YOU CAN HELP ENFORCE THE MANUFACTURE TO FULLY REPAIR THESE DEFECTIVE PARTS & REMEDY THIS PROBLEM ON FIXING THE FAULTY PCM & CATALYTIC CONVERTER WITHIN A RECALL AND POSSIBLY THE ABS SYSTEM AND TRANSMISSION. THE VEHICLE STALLS ON HIGHWAY, IN PARK, ON THE STREET, WHEN STOPPED AND THEN IT STALLS OUT AND IS HARD TO START. IT ALSO HAS NOT BEEN ABLE TO GO IN REVERSE ( BACK UP). WHICH MEAN IT'S NOT GETTING PROPER LUBRICATION. ALSO, THE ALARM GOES OFF WHEN USING KEY TO GAIN ACCESS. UNHOOKING BATTERY TO RESET DOES NOT HELP.

HANKOOK OPTIMO H724 P225/75 /R15 102 SLWW TIRES - SET OF 4 TIRES PURCHASED NEW ON 5/25/2018. KEPT UP WITH REGULAR TIRE ROTATIONS AND AIR PRESSURE CHECKS. FIRST REPLACEMENT (SIDE WALL DEFECT) 10/21/2019. FLAT REPAIR 2/24/2020 SECOND TIRE REPLACEMENT (SIDE WALL DEFECT) 8/10/2020. THIS IS HIGHLY SUSPECT AND DETERMINABLE THAT THESE TIRES ARE DANGEROUS AND DEFECTIVE. HANOOK HAS DENIED REMEDY EVEN WITH CITING THE $1.2 MILLION JURY VERDICT + DISCOVERY SANCTIONS I CITED TO DURING MY CONVERSATION WITH THE CLAIMS DIVISION ON 8/10, 9/1 ABD 9/2/2020. ADDITIONALLY, 70,000 MILE TREAD WARRANTY. SELLER HAS DETERMINED THE WEAR RATE IS 46,868 MILES. SELLER'S COMMENT: "THESE TIRES DO NOT LAST LONG" HANKOOK TIRES USA CLAIMS DEPARTMENT ADMITS TO UNUSUAL WEAR BUT INSISTS ITS TIRES ARE "WITHIN NHTSA STANDARDS". SEE HANKOOK V. PHILPOT, 2018 ARK. APP. 546, AT 4-5, 564 S.W.3D 555, 557-58, .HANKOOK'S APPEAL FROM THE CIRCUIT COURT'S ORDER IMPOSING ATTORNEY'S FEES AS A DISCOVERY SANCTION IN HANKOOK TIRE CO., LTD. V. PHILPOT, 2016 ARK. APP. 386, 499 S.W.3D 250., AN ARKANSAS JURY ORDERED SOUTH KOREA-BASED HANKOOK TIRE CO. LTD TO PAY $1.2 MILLION TO A SEVERELY INJURED DUMP TRUCK DRIVER OVER AN ACCIDENT CAUSED BY A TIRE TREAD DEFECT. HANKOOK TIRE CO. ET AL. V. ELMER PHILPOT, CASE NO. 2020 ARK. APP. 316, IN THE ARKANSAS COURT OF APPEALS. THESE TIRES ARE DANGEROUS AND DEFECTIVE TO BLOW OUTS AND SOFTNESS TO ATTRACT RATHER THAN DEFLECT ANY NORMAL ROAD DEBRIS+ THE TIRE TREAD IS ALREADY HALF IT'S DETERMINED WARRANTIED LIFE SPAN WHICH IS A HAZARD IN ITS OWN SEPARATE DEFECT WHICH HANKOOK DOES ACKNOWLEDGE THE LATER BUT NOT THE FORMER..

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING IN TRAFFIC, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO 21 DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS TESTED FROM TOP TO BOTTOM. THE VEHICLE PASSED INSPECTION EVEN AFTER IT WAS TEST DRIVEN BY THE DEALER. WHEN THE CONTACT BROUGHT THE VEHICLE HOME, THE FAILURE RECURRED. AN UNKNOWN DEALER IN YORK, MAINE DIAGNOSED THE VEHICLE AND FOUND NO FAILURE. THE VEHICLE REMAINED PARKED AT THE CONTACT'S HOME FOR OVER A YEAR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE EQUIPPED WITH DAYTON QUADRA ET2 TIRES, SIZE: P225/70R15. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE FRONT PASSENGER SIDE TIRE BLEW OUT, CAUSING THE INSIDE BELT AND THREAD TO SEPARATE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 205,000.

CAR USUALLY RUNS FINE COLD BUT WHEN IT GETS TO OPERATING TEMPERATURE IT STALLS UNEXPECTEDLY AND IN DANGEROUS MOMENTS WHILE DRIVING ON ANY ROAD OR FREEWAY AT ANY SPEED. I LOSE ALL POWERED FUNCTIONS LIKE STEERING AND BRAKES. IT WON'T START AGAIN FOR HOURS UNTIL IT HAS COOLED ALL THE WAY DOWN.

EXPERIENCED DEATH WOBBLE ON FREEWAY AT 45-55 AND TO REGAIN CONTROL HAVE T0 APPLY BRAKES AND ALMOST COME TO A DEAD STOP. SIX MONTHS AFTER, THE STEERING HOUSING CRACKED FOUND TWO OUT OF THE THREE BOLTS HAD SNAPED THE BOLT CLOSEST TO THE FIREWALL HAD THE BROKEN CASTING STILL TOURQE TO THE FRAME. I LOST THE STEERING ON A TURN IN A 15 MPH ZONE

I HAD MY POWER STEERING BRACKET BREAK INTO 3 PIECES, CAUSING ME TO GO THROUGH 2 PULLEYS AND 4 SERPENTINE BELTS BEFORE FIGURING OUT THE PROBLEM. I HAVE ALSO EXPERIENCED THE "DEATH WOBBLE" A FEW TIMES AT SPEEDS BETWEEN 40-50 MPH. IT IS VERY DISTURBING AND SCARY AND FORCED ME OFF THE ROAD. I HAVE TO SLOW DOWN IMMEDIATELY TO GET IT TO STOP.

FAMILY OWNERSHIP SINCE NEW. RECENTLY STARTED EXPERIENCING THE "DEATH WOBBLE." JEEP TRAVELING ON A HIGH SPEED (ABOVE 60) ROAD STARTS TO SHAKE UNCONTROLLABLY AND IS DIFFICULT/IMPOSSIBLE TO STEER OR MANEUVER. JEEP FEELS LIKE IT IS GOING TO FALL APART. HAPPENS WITHOUT WARNING. HAVE TO STOP OR SIGNIFICANTLY SLOW DOWN BEFORE SHAKING STOPS. THIS IS THE THIRD TIME IN THE PAST SIX MONTHS.