2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- KANNAPOLIS, NC
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO BALL JOINT BROKE AND WHEEL KNOCKED FRONT FENDER OFF OF VEHICLE. DEALERSHIP REPLACED BALL JOINT AND LEFT FRONT WHEEL UNDER RECALL. HOWEVER, THE DEALER STATED THEY WERE NOT RESPONSIBLE FOR RE-ATTACHING FENDER. *SMD THE DEALER STATED IT WOULD COST $350 TO RE-ATTACH THE FENDER. *JB
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- PROVIDENCE, RI
FRONT PASSENGER SIDE WHEEL IS MAKING A VERY LOUD NOISE EVERYTIME I TURN THE WHEEL,BROUGHT IT TO 3 DIFFERENT MECHANIC COULD NOT FIGURE IT OUT, MY ENGINE LIGHT WAS ON BECAUSE OF THE FUEL TANK AS WELL AS AIR BAG SIGN.. CALLED THE CHRYSLER DEALER THEY GAVE ME A 2 MONTHS WAITING PERIOD. ..
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- HERMOSA BEACH, CA
WHEN APPLYING THE BRAKES TO STOP THE VEHICLE HAS SPONTANEOUSLY ACCELERATED TO A VERY HIGH SPEED EVEN THOUGH YOU ARE STANDING ON THE BRAKE WITH BOTH FEET. THE BACK WHEELS ARE SPINNING OUT OF CONTROL, BURNING RUBBER, AND YOU HAVE TO PUT THE VEHICLE IN NEUTRAL AND TURN OFF THE ENGINE. IT HAPPENS INTERMITTENTLY AND HAS HAPPENED SEVERAL TIMES (ALL ON CITY STREETS). WE HAVE HAD TWO DIFFERENT MODULES REPLACED (DON'T REMEMBER WHAT THEY WERE CALLED) AND IT CONTINUES TO HAPPEN.
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- LEMON GROVE, CA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER MALFUNCTIONED AND FAILED TO DISPLAY THE ACTUAL SPEED OF THE VEHICLE. THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING FOR THE SENSOR THAT WAS CONNECTED TO THE TRANSMISSION BECAME FRACTURED WHEN THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 156,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- WESTBURY, NY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS TAKEN TO HAVE THE LOWER BALL JOINTS REPLACED, THE TECHNICIAN STATED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP LIBERTY- SOUTHGATE, CA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- FLUSHING, NY
I AM LOOKING FOR YOUR ANSWER FOR THE COMPLAINT NUMBER 10840141. ON FEBRUARY 24, 2016, MY CAR WENT TO THE DEALER FOR FIX THE AIRBAG BY THE RECALL. WHICH IS FREE BUT AFTER THE REPAIR, THE DEALER SAID THAT I HAVE TO PAY $199. THEN HAVE MORE PROBLEM THAT NO HORN, THE AIRBAG LIGHT ALWAYS ON ...
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- VAUXHALL, NJ
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT SUFFERED A SEIZURE AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE, EYES, HAND AND A FRACTURED WRIST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. ...UPDATED 11/01/16 *BF *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- REAGAN, TN
I HAVE BEEN GETTING THESE RECALL FOR TWO YEARS AND EVERY TIME I GO TO THE DODGE DEALER (HELMS MOTORS IN LEXINGTON TENNESSEE 38351) THEY SAY THE SAME THING "NO PARTS, CALL YOU WHEN WE GET THEM". WHAT AM I TO DO WITH THE RECALLS? I HAVE SIX ON THIS JEEP AND NONE HAVE BEEN FIXED. I THANK YOU FOR ANY HELP YOU CAN GIVE ME ON THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- WARREN, MI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE