2004 JEEP LIBERTY Complaints

View complaints related to 2004 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2004 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP LIBERTY
    - DAYTON, OH

    TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED IN THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PASSENGER SIDE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS ADVISED THAT THE UPPER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE REPAIRS WERE NOT PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN PHONE CALL. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP LIBERTY
    - HAZELTON, WV

    A PREVIOUS OWNER HAS TAKEN A DRILL TO THE ODOMETER TO PUT OUT THE LIGHTS. WITHOUT FIXING THE DASH, A BUYER CANNOT SEE THE MILEAGE. WHEN CHECKED ON CARFAX, THIS VEHICLE HAS OVER 200,000 MILES AND WAS SOLD WITHOUT DISCLOSING THAT INFORMATION.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - YUTAN, NE

    WHILE DRIVING DOWN THE HIGHWAY, I HEARD A BIG CLUNK AND THEN THE VEHICLE BEGAN TO GO BACK AND FORTH ON THE ROAD MAKING IT DIFFICULT TO CONTROL. UPON INSPECTION THE PASSENGER REAR CONTROL ARM FRACTURED. IT WAS VERY CORRODED AS WAS THE DRIVERS SIDE.IT WAS JUST IN FOR AN ALIGNMENT.WHY WAS MY STATE NOT INCLUDED IN THE RECALL,WE USE SALT TOO.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - INDICOTT, NY

    TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SWAYED FROM SIDE TO SIDE, CAUSING THE FRONT END TO RICOCHET. THE CONTACT COULD NOT CONTROL THE STEERING. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO SWAY AND BOUNCE PRIOR TO INDEPENDENTLY STOPPING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TOWED TO THE ROYAL CHRYSLER DEALER (LOCATED AT 3961 WAVERLY RD, OWEGO, NY 13827). THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE (L27, N46, AND D16) OF THE LOWER CONTROL ARM. IT WAS DIAGNOSED THAT THE REAR WHEEL DETACHED, WHICH AFFECTED THE STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM AND THEY WOULD REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 99,000. ...UPDATED 10/23/17 *BF *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP LIBERTY
    - ENDICOTT, NY

    65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - DEERFIELD BEACH, FL

    LIGHTS FLICKER WHEN DRIVING AT NIGHT . TEMPORARY LOSS OF SIGHT OF THE ROAD . MAJOR SAFETY ISSUE . I SEE MULITPLE COMPLAINTS WITH NO FIXES , AND NO RECALL. ONLINE SHOWS DIFFERENT MODELS OTHER THAN JEEP LIBERTY WITH THE SAME ISSUE . I AM NOT SURE WHY THEY ARE NOT TAKING THIS SERIOUSLY . SOMEONE COULD DIE GET SERIOUSLY INJURED, ALSO YOU COULD RUN OVER SOMEONE OR ANIMAL WHEN THE BLINDNESS OCCURS IT HAS LAST SEVERAL MINUTES BEFORE THE LIGHTS COME BACK ON . TRY TO PULL OVER TO THE SIDE OF THE ROAD WITH COMPLETE BLINDNESS VERY SCARY . THIS HAPPENS EVERY TIME I DRIVE AT NIGHT . THE TIME INTERVALS BETWEEN THE FLICKERING VARIES. IF NOTHING IS DONE WHICH I HOPE IS NOT THE CASE IT HAS BEEN DOCUMENTED IN CASE I HAVE AN ACCIDENT DIE OR KILL SOMEONE.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - DECATUR, AL

    TAKATA RECALL THE DRIVERS SIDE BALL JOINT SHEARED OFF BECAUSE IT CANT BE GREASED .. THE WHEEL FELL OFF IN A PARKING LOT .. THE PASSENGERS SIDE IS DOING THE SAME SHEARING OFF .. IT MADE A WHINING NOISE ON THE DRIVERS AIDE AND IS NOT MAKING A NOISE ON PASSENGER SIDE

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - COLUMBIA, NC

    TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT ACCELERATED INDEPENDENTLY EVEN WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE HAD TO BE PLACED INTO NEUTRAL IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE THE DEALER STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 15,800. UPDATED 08/09/17*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP LIBERTY
    - FREDERICKSBURG, VA

    WE OWN A 2004 JEEP LIBERTY THAT WAS PURCHASED NEW IN VIRGINIA AND RESOLD TO OUR FAMILY IN 2013, IN VIRGINIA. ON 22 JUNE 2017, MY 18 YEAR OLD DAUGHTER WAS DRIVING OUR JEEP ON MOUNTAIN ROADS ABOUT 50 MILES FROM OUR HOME WHEN SHE NOTICED THE VEHICLE WAS "SWERVING" AND MAKING A NOISE. SHE MANAGED TO SAFELY MOVE THE VEHICLE OUT OF THE TRAFFIC LANE AND CONTACT ME. UPON MY ARRIVAL AND INSPECTION OF THE VEHICLE, I NOTICED THE REAR LOWER CONTROL ARM ON THE DRIVER'S SIDE HAD COMPLETELY BROKEN AND ALLOWED THE REAR END TO SHIFT POSITION, CAUSING THE VEHICLE TO TRACK FAR OUT OF ALIGNMENT AND CAUSING THE REAR TIRE TO RUB ON THE FENDER WALL. I WAS SURPRISED TO SEE RUST APPEARED TO BE THE CAUSE OF THE CONTROL ARMS FAILURE. AFTER GETTING THE VEHICLE HOME AND RESEARCHING PARTS TO REPLACE THE BROKEN CONTROL ARM, I DISCOVERED THAT PART HAD BEEN RECALLED ON 2004 JEEP LIBERTYS WHICH SURPRISED ME BECAUSE I HAD THE VEHICLE SERVICED BY A JEEP DEALER TO ENSURE ALL RECALLS HAD BEEN COMPLETED. UPON FURTHER RESEARCH, HOWEVER, I LEARNED THE RECALL ONLY EFFECTED THOSE LIBERTYS IN THE NORTH EAST AND UPPER MIDWEST WHERE SALT IS FREQUENTLY USED ON SNOWY ROADS (HTTPS://WWW.AUTOTRADER.COM/CAR-RECALL/JEEP-ADDS-137000-LIBERTY-SUVS-TO-RECALL-171108). WHILE THIS EXPLAINS WHY THE DEALERSHIP HADN'T REPAIRED THE ITEM, IT CERTAINLY DIDN'T EXPLAIN WHY WE WEREN'T NOTIFIED THAT THE PART IS PRONE TO SUCH FAILURES, CONSIDERING VIRGINIA DOES RECEIVE A FAIR SHARE OF SNOW AND A HUGE PORTION OF THE VIRGINIA POPULATION COMMUTES INTO WASHINGTON D.C. (WHICH WAS INCLUDED IN THE RECALL) IT SEEMS EXTREMELY NEGLIGENT TO ALLOW OWNERS OF THIS VEHICLE TO CONTINUE TO OPERATE THEM WITHOUT AT LEAST A NOTIFICATION EVEN IF JEEP DOESN'T HAVE TO REPLACE THE ITEM. I PURCHASED UNGRADED AFTERMARKET CONTROL ARMS AND INSTALLED THEM MYSELF, I'VE INCLUDED A PICTURE OF THE ORIGINAL CONTROL ARM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - CHATTANOOGA, TN

    I HAVE A SOUTHERN STATE VEHICLE EXPERIENCING WHAT I BELIEVE IS A NORTHERN STATE (SALT BELT) RECALL. MY LOWER CONTROL ARMS ARE RUSTED ALMOST TO THE POINT OF DANGEROUS. APPARENTLY THIS IS AN ISSUE THAT IS NOT LIMITED TO NORTHERN STATES. NO FAILURE AT THIS TIME BUT IT APPEARS IT COULD HAPPEN ANYTIME. NHTSA CAMPAIGN NUMBER: 12V085000

    Source: NHTSA WEB SITE