2012 JEEP LIBERTY Complaints

THIS VEHICLE HAS A SLIDER ROOF. THE ELECTRICAL PART WORKS FINE (TRUTH IS I ONLY USED THE ROOF A HANDFUL OF TIMES) BUT SOMEHOW -I BELIEVE FROM A CAR WASH THE SLIDER ROOF CAME OFF TRACK. I WAS TOLD BY JEEP THAT THE ONLY WAY TO FIX THE ISSUE IS TO REPLACE THE ENTIRE ROOF. MY WARRANTY WILL NOT COVER IT SINCE THE ELECTRICAL PART STILL WORKS. JEEP WOULD ONLY FIX IT FOR $3,000. THE CAR IS NOT WORTH FIXING FOR THAT MUCH MONEY. WHEN I WAS DRIVING DOWN THE HIGHWAY AIR GOT CAUGHT UP UNDER THE SOFT ROOF AND STARTED TO OPEN I HAD TO PULL OVER AND MANUALLY PULL IT CLOSED. I HAVE A HUGE FEAR THAT IT IS GOING TO BLOW OFF. THE SLIDER ROOF IS A TERRIBLE DESIGN AND COULD CAUSE A MAJOR PROBLEM WHEN THE ENTIRE ROOF BLOWS OFF DUE TO THIS DESIGN.

ALL MY LIGHTS ARE ON IN DASH(CHECK ENGINE,TIRE PRESSURE,TRACTION CONTROL,ABS) WHEN THIS HAPPENS MY AC DOESN'T WORK...THE GAUAGES DOESN'T WORK. TEST DONE BY MECHANIC SAY COMMUNICATION FAILED...

MOPAR ISSUED A RECALL T56/NHTSA 17V-640. MOPAR ISSUED THE FIX AND I TOOK MY VEHICLE TO BLUE BONNET JEEP WHO CLAIMED TO HAVE FIXED THE ISSUE, PRINTED DOCUMENTS TO A "FIX" BUT HAS NOT INPUTTED THIS INFORMATION INTO MOPAR AS FIXED BRINGING A QUESTION TO THE LEGITIMACY OF THE FIX. THIS DEALERSHIP IS EITHER DEFRAUDED NHTSA WITH FALSE FIXES OR IS INEPT IN FOLLOW THROUGH TO FIXING THE RECALL.

I HAVE A 2012 JEEP LIBERTY. THE SKY SLIDER HAS NEVER SEALED PROPERLY SINCE I PURCHASED IT. I TOOK IT INTO JEEP 3X FOR WIND NOISE COMPLAINTS (YOU CAN BARELY HEAR YOURSELF TALK INSIDE THE CAR WHEN YOU ARE DRIVING OVER 40MPH) AND EACH TIME I WAS TOLD THERE WAS NOTHING WRONG. ABOUT 6 MONTHS AGO THE SKY SLIDER ROOF STOPPED OPERATING. I TOOK IT TO JEEP TO BE FIXED BUT THEY TOLD ME "YOU ARE LUCKY IT IS CLOSED. LEAVE IT CLOSED. WE HAVE SOME IN THE BACK OF THE SHOP THAT ARE STUCK OPEN AND WE CAN'T GET REPLACEMENT PARTS". I TOOK IT TO ANOTHER JEEP DEALER WHO LOOKED INTO THIS MORE FOR ME. I HAVE AN EXTENDED WARRANTY AND JEEP HAD SOMEONE COME OUT TO CONFIRM THAT THE SKY SLIDER WAS INDEED INOPERABLE AND APPROVE THE REPAIR WORK TO BE DONE AND CONFIRM THAT THE PART WAS UNDER WARRANTY. UNFORTUNATELY THEY ALSO TOLD ME THAT THEY CAN'T GET THE PART FROM JEEP AS IT IS DISCONTINUED. I FILED A COMPLAINT WITH JEEP AND RECEIVED AN FCA NUMBER, BUT UNFORTUNATELY EVERY TIME I CALL OR THEY CALL ME THE ANSWER IS THE SAME. THE PART IS UNDER REVIEW AND THEY ARE NOT SURE IF THEY ARE GOING TO MAKE IT ANYMORE. TWO DAYS AGO WHILE DRIVING AT 55MPH, THE SKY SLIDER ROOF LITERALLY POPPED OPEN. I HAD TO QUICKLY PULL OVER IN 3 LANES OF TRAFFIC TO TRY TO GET IT TO CLOSE. UNFORTUNATELY IT WILL NOT SEAL AND NOW HAS A GAPING HOLE IN THE ROOF WHICH RENDERS IT INOPERABLE AND NOT ONLY THAT, THE INTERIOR OF THE CAR IS NOW EXPOSED TO THE ELEMENTS. IT IS UNHEARD OF THAT JEEP WILL NOT STAND BEHIND THEIR PRODUCT. THE ROOF IS WARRANTIED (WHICH I PAID FOR) YET THEY HAVE NO ANSWERS FOR CONSUMERS AND REFUSE TO ADDRESS THE PROBLEM. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET. I AM NOT SURE WHAT MY NEXT STEP IS HERE EXCEPT TO FILE SUIT WITH JEEP.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT HEAT FAILED TO BLOW OUT OF THE AIR VENTS INSIDE THE VEHICLE, EVEN THOUGH THE BLOWER WAS WORKING. THE VEHICLE WAS TAKEN TO ED VOYLES CHRYSLER DODGE JEEP RAM (844-715-5921, LOCATED AT 789 COBB PKWY SE, MARIETTA, GA 30060) WHERE IT WAS DIAGNOSED THAT THE BLOWER MODULE AND THE RESISTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. THE CONTACT CALLED THE SAME DEALER AND WAS INIFORMED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,150. *TT *JB CONSUMER STATED ALTHOUGH THE RADIATOR WAS REPLACED THE RADIATOR STARTED LEAKING. *JB

THREE YEARS AGO MY DAUGHTER WAS DRIVING MY JEEP. SHE HAD A FRONT END COLLISION WITH A BUILDING. THE AIR BAG DID NOT DEPLOY. SHE LITERALLY DROVE INSIDE THE BUILDING. NOW MY CURRENT COMPLAINT IS THAT SUDDENLY THE AIRBAG LIGHT IS COMING ON AND GOING OFF RANDOMLY.

MY BOYFRIEND WAS LOOKING AT MY JEEP BACK IN MAY/JUNE OF 2018 TO TRY TO SEE IF HE COULD FIX THE AC. HE DISCONNECTED THE BATTERY SO THAT HE COULD WORK BEHIND THE DASH WITHOUT RISK OF GETTING SHOCKED FOR ANY REASON, AS WELL AS THE WIRING TO THE 4 WHEEL DRIVE SWITCH SO IT WOULD BE OUT OF THE WAY WHILE HE WORKED BEHIND THE DASH. WHEN HE WENT TO RECONNECT THE BATTERY AND THE WIRING FOR THE 4 WHEEL DRIVE, THE VEHICLE GOT STUCK IN 4 WHEEL DRIVE. WE TRIED FOR WHAT SEEMED LIKE HOURS TO GET IT TO POP BACK TO 2 WHEEL DRIVE BUT NOTHING WORKED. WE SLOWLY DROVE IT THE FEW MILES TO BLUEBONNET JEEP IN NEW BRAUNFELS, TX TO HAVE THEM LOOK AT IT AND FIX THE AC TOO WHILE THEY HAD IT. THEY HAD MY JEEP FOR 2 WEEKS AND NOTHING GOT DONE TO REMEDY EITHER ISSUE UNTIL WE HAD TO PHYSICALLY GO IN AND SEE WHAT WAS GOING ON. WHEN WE GOT THERE THEY HADN'T WORKED ON THE JEEP HARDLY AT ALL. THEY NEVER DID A DIAGNOSTIC TO SEE WHAT THE PROBLEM WAS WITH THE 4 WHEEL DRIVE AND THEN TRIED TO REPLACE MY TRANSMISSION. WE HAD TO LOAD THE JEEP UP ON A TRAILER AND HAUL IT TO ANOTHER SHOP. THAT SHOP TOOK APART MY ENTIRE JEEP AND FOLLOWED ALL OF THE WIRES BACK TO SEE WHAT WAS WRONG. THAT'S WHEN THEY FOUND THAT COMPONENTS WERE MISSING FROM MY JEEP TO MAKE IT AN ACTUAL 4 WHEEL DRIVE. THEY MADE IT SO I CAN DRIVE IT BUT TRYING TO FIX THE 4 WHEEL COMPLETELY WILL BE COSTLY. I HAVE EXPRESSED MY CONCERNS TO CHRYSLER JEEP AND BASICALLY THEY ARE TELLING ME THAT I AM GOING TO HAVE TO PAY MORE MONEY FOR SOMETHING THAT BLUEBONNET JEEP SHOULD HAVE DONE IN THE FIRST PLACE BEFORE THEY WILL CONSIDER ANY TYPE OF ACTION. THE SHOP THAT LOOKED AT IT AND DID THE DIAGNOSTIC HAS DETAILED NOTES AND DIAGRAMS BUT THAT APPARENTLY IS NOT SUFFICIENT. I DON'T BELIEVE THAT I SHOULD HAVE TO FORK OUT THE MONEY TO HAVE THE DIAGNOSTIC DONE WHEN JEEP IS AT FAULT FOR IT NOT BEING DONE IN THE FIRST PLACE.

SKY SLIDER ON 2012 JEEP LIBERTY IS UNABLE TO CLOSE AND POPS OPEN WHILE DRIVING.THIS HAPPENS AT ANY SPEED YOU ARE DRIVING.

MY DAUGHTER WAS RUN OFF THE ROAD IN HER JEEP LIBERTY ON A HIGHWAY GOING ABOUT 70MPH.. SHE HIT A GUARD RAIL AND ROLLED THE JEEP. THE ONLY AIR BAG THAT DEPLOYED WAS THE STEERING WHEEL ONE AND IT ONLY CAME OUT AFTER SHE STOPPED ROLLING. NONE OF THE OTHER AIRBAGS DEPLOYED!!! THANKFULLY SHE IS ONLY BRUISED ALL OVER HER BODY. HER SEATBELT IS WHAT SAVED HER. LUCKILY THAT WORKED. I HAVE CONTACTED JEEP ABOUT THIS AND HAVEN'T HEARD BACK YET.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 1130 AUTO MALL DR, LANCASTER, CA 93534, (661) 948-8411), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,556. **TR CONSUMER STATED WE DISCOVERED I MAY HAVE HAD SOME SMALL ITEM IN THE FRONT SEAT THAT TURNED THE LIGHT ON & IT WAS NOT THE FAULT OF THE CAR. UPDATED 11/01/18*JB