2002 JEEP LIBERTY Complaints

2002 JEEP LIBERTY RECALL FOR THE LOWER BALL JOINTS. CONSUMER STATES THAT HE LOST CONTROL OF THE VEHICLE AND CRASHED. AFTER THE VEHICLE WAS TOTALED THE CONSUMER THEN RECEIVED THE RECALL. CONSUMER WOULD LIKE COMPENSATION FOR LOSSES. *KB

TIRE RAPIDLY DEFLATED WHILE TRAVELLING EAST ON INTERSTATE 84 NEAR DANBURY CT. SPEED: APPX 65 MPH AMBIENT TEMPERATURE: HIGH 20S TO LOW 30S ROAD SURFACE: SMOOTH, DRY ONLY OUTSIDE SIDEWALL SHOWS DAMAGE. FAIRLY SURE TIRE DID NOT HIT ANYTHING. ALL 4 TIRES RECENTLY REPLACED (NOVEMBER 2007) ON VEHICLE BY SAMS CLUB - KINGSTON, NY. GOODYEAR WRANGLER AT/D2 SIZE P23570R16 RETAILER WOULD NOT REPLACE TIRE. WAS TOLD BY MANAGER ONLY FIRESTONE/BRIDGESTONE TIRES HAVE MANUFACTURING DEFECTS PURCHASED NEW TIRE FROM RETAILER $127 TOTAL. I HAVE DAMAGED TIRE *CN

IGNITION KEY WILL NOT TURN ONCE IT IS IN THE IGNITION. BECAUSE OF THIS THE CAR CANNOT BE STARTED. THE GEAR SHIFTER CANNOT BE MOVED INTO NEUTRAL. THE KEY, ROCKING THE CAR, TURNING THE STEERING WHEEL, WORKING THE GEAR SHIFTER, CHANGING THE TILT OF THE STEERING COLUMN, HAVE NO AFFECT ON THE SITUATION. WILL NOT RELEASE THE STEERING COLUMN. THERE HAVE BEEN VARIATIONS OF THIS HAPPENING OVER THE LAST YEAR AND AFTER A FEW JIGGLES IT WORKED JUST FINE, BUT NOW THE IGNITION WILL NOT TURN. *TR

CONSTANT POWER TRAIN PROBLEMS WITH VEHICLE. *TR [E-MAIL 1-18-08] IT IS NOT A POWERTRAIN PROBLEM. IT IS REALLY AN ENGINE SLUDGING PROBLEM. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND OUT THIS IS A COMMON PROBLEM FOR CHRYSLER PRODUCTS SUCH AS THE INTREPID AND DURANGO. IT IS NOW STARTING TO SHOW UP ON VEHICLES LIKE MINES, WHICH IS A JEEP LIBERTY. MY VEHICLE'S CHECK ENGINE LIGHT CAME ON DECEMBER 21, 2007 AND IT HAS BEEN AT THE DEALERSHIP FOR REPAIRS EVERY SINCE. I WAS INFORMED IT IS AWAITING A CAMSHAFT THAT IS ON A NATIONWIDE BACKORDER WITH NO ETA. IN MY OPINION, IT IS OBVIOUS OTHER VEHICLES ARE EXPERIENCING SIMILAR PROBLEMS THROUGHOUT THE COUNTRY. THE DEALER REFUSE TO REPLACE THE ENGINE BECAUSE I WAS UNABLE TO PRODUCE ALL OF MY RECEIPTS FOR OIL CHANGES. THE VEHICLE CURRENTLY HAS 61,000 MILES AND I WAS ABLE TO COME UP WITH RECEIPTS FROM 38,000 UP UNTIL THE CURRENT MILEAGE. THIS VEHICLE HAS HAD NUMEROUS PROBLEMS SUCH AS OVERHEATING AND CYLINDER HEAD REPLACEMENT ON NUMEROUS OCCASIONS, 49,622, 51,621, 51,793, 55,182, 57,269 AND FINALLY 61,211, ALL DUE TO ENGINE SLUDGING. I WAS TOLD ALL THE PROBLEMS WERE DUE TO IMPROPER OIL CHANGES AND/OR CHEEP GASOLINE; HOWEVER, I HAVE CHANGED THE OIL IN ACCORDANCE WITH THE MANUFACTURER'S SUGGESTED INTERVALS AND HAVE ALWAYS USED GASOLINE FROM DISTRIBUTORS SUCH AS AMOCO, EXXON AND VALERO. I SUSPECT THIS IN ANOTHER DEFECTIVE CHRYSLER PRODUCT THAT WILL COST THE MANUFACTURER MILLIONS IF THEY DID THE RIGHT THING. WHY IS THERE A SHORTAGE OF CAMSHAFTS FOR THIS VEHICLE? WHY IS THIS PART IN HIGH DEMAND? HOPEFULLY YOUR INVESTIGATION WILL REVEAL WHAT IS TRULY GOING ON. CHRYSLER IS TRYING TO MAKE IT LOOK LIKE IT IS THE OWNERS WHO ARE AT FAULT BUT IN REALITY, ITS ANOTHER DEFECTIVE PRODUCT THEY HAVE PUT ON THE MARKET. THANKS FOR YOUR RESPONSE AND YOUR COOPERATION IN THIS MATTER IS GREATLY APPRECIATED.

EMERGENCY BRAKE CABLE WAS TO CLOSE TO SPEED SENSOR CABLE AND RUBBED THROUGH CAUSING CRUISE TO SURGE & SPEEDOMETER TO 0 MECHANIC TOLD ME IT WAS POORLY DESIGNED. IT WAS ACTING UP FOR ABOUT 2 WEEKS BEFORE IT FAILED COMPLETELY. *TR

WHEN IT IS DAMP OUT OR MOISTURE IN THE AIR, MY BRAKES LOCKED UP AND I HAVE NO CONTROL OVER MY JEEP LIBERTY, I HAVE SLID OFF THE ROAD TWICE. *TR

2002 JEEP LIBERTY SPONTANEOUSLY ENGAGED IN FULL ACCELERATION. VEHICLE REACHED 100 MPH WITH NO ACCELERATOR PEDAL INFLUENCE OR ABILITY OF BRAKES TO DECELERATE. PUT VEHICLE IN NEUTRAL, RPMS REACHED 7000 (MAXIMUM ON TACHOMETER) AND I WAITED TIL VEHICLE REACHED 20 MPH AT WHICH POINT I MEASURED THAT I COULD SAFELY SHUT OFF POWER AND COAST TO A STOP. SOURCE OF PROBLEM: ACCELERATOR SPRING MECHANISM GOT STUCK UNDER NEARBY CABLE IN FULL-THROTTLE POSITION. *TR

VEHICLE HAS ALWAYS PULLED TO THE RIGHT REGARDLESS OF NEW TIRES, FRONT END ALIGNMENT, ETC. ABOUT ONE YEAR AGO STARTED TO HEAR SCREECHING AND CLUNKING NOISES FROM FRONT END. PARTICULARLY ON COLD DAYS AND EVEN OVER SMALL BUMPS. SERVICE SHOP COULDN'T DIAGNOSE A PROBLEM. RECENT TRIP TO SHOP REVEALED A SPLIT BOOT ON THE RIGHT UPPER CONTROL ARM AND LOSING GREASE. IF NOT REPLACED, IT WILL FAIL. VEHICLE HAS BEEN SERVICED FOR PREVIOUS TWO RECALLS ON THE LOWER CONTROL ARM BALL JOINTS. DEALER WILL NOT COVER THE REPLACEMENT COST OF BALL JOINT AND/OR UPPER CONTROL ARM ASSEMBLY. *TR

ON 11/29/06 I HAD REPAIR ON MY 2002 JEEP LIBERTY V6 SPORT 3.7L FOR BALL JOINT R&R FRONT SUSPENSION LOWER BALL JOINT BOTH SIDES. I THEN RECEIVED A RECALL LETTER IN THE MAIL IN 7/07 REGARDING FRONT SUSPENSION LOWER BALL JOINTS. THE LETTER STATED THAT DAIMLERCRYSLER WILL REPAIR VEHICLE FREE OF CHARGE. THE REPAIRS WERE ALREADY DONE 11/06 AND I TOLD THEM THIS (SENT RECEIPTS AS WELL TO REIMBURSEMENT DEPARTMENT IN TN). THIS WAS SENT X 2 (8/07 & 10/07) AND I STILL HAVE NOT HEARD FROM ANYONE. IT'S BEEN ALMOST 4 MONTHS! *TR

I NOTICED THAT MY POWER STEERING HAD BEEN MAKING A LOUD SOUND. I GOT IT CHECKED OUT AND THE DEALERSHIP MENTIONED THAT IT WAS OKAY. A FEW MONTHS LATER MY POWER STEERING WENT OUT COMPLETELY. I HAD ANOTHER PLACE CHECK MY JEEP OUT AND THEY FOUND THAT THE POWER STEERING HIGH PRESSURE HOSE HAD A CRACK IN THE METAL PART OF THE HOSE, ALL OF THE FLUID HAD LEAKED OUT AND THEY HAD SEEN NOTHING LIKE IT BEFORE. *TR