2002 JEEP LIBERTY Complaints

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. ON APRIL 21, 2006, WHILE DRIVING UPHILL AT 5 MPH, THE VEHICLE SURGED AND REAR ENDED THE PRECEDING VEHICLE. THE CONTACT WAS CHARGED WITH FAILURE TO YIELD. THE MECHANIC STATED THAT THE BRAKES AND THE BRAKE ROTORS FAILED. PRIOR TO THE CRASH, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM: LOWER BALL JOINT) IN OCTOBER OF 2006. SHE MADE FOUR ATTEMPTS TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, EACH TIME SHE WAS INFORMED THAT THE PART WAS UNAVAILABLE AND THE DEALER WOULD CALL HER WHEN IT ARRIVED. THE CONTACT NEVER RECEIVED A CALL AND GAVE UP. A COUPLE OF MONTHS AFTER THE CRASH, SHE RECEIVED A SECOND RECALL NOTICE. THE CONTACT BELIEVES THAT THE CRASH OCCURRED BECAUSE THE REPAIR WAS NOT MADE EARLIER. THE VEHICLE SUSTAINED DAMAGES TO THE BUMPER, FOG LIGHTS, FRONT BUMPER COVER, GRILL, FRONT LAMP, HEAD LAMP, PASSENGER SIDE HEAD LAMP ASSEMBLY, HOOD PANEL, HOOD ASSEMBLY, FRONT PASSENGER SIDE WIRING HARNESS, PASSENGER SIDE OUTSIDE FENDER, PASSENGER SIDE FENDER BRACKET, FRONT PASSENGER SIDE DOOR GLASS RUNNING CHANNEL, HAZARDOUS WASTE DISPOSAL, PAINT JOB, AND FENDER BRACKETS. THE COST TO REPAIR THE DAMAGES WOULD BE $3,759. THE CURRENT MILEAGE WAS 89,682 AND FAILURE MILEAGE WAS 61,260. UPDATED 01/07/08. *LJ UPDATED 12/31/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING BETWEEN 5-10 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED TO THE DEALER. THE FENDER WELL WAS DAMAGED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AT APPROXIMATELY 20,000 MILES. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT SMELL GASOLINE WHENEVER THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THE REPAIR SHOP STATED THAT ONE OF THE FUEL INJECTORS WAS LEAKING. THE DEALER REPLACED THE FUEL INJECTOR. THE FAILURE MILEAGE WAS 57,000 AND CURRENT MILEAGE WAS 59,000. UPDATED 12/31/07 *BF UPDATED *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE DRIVER AND PASSENGER SIDE SEAT BELTS WERE CUT CLOSE TO THE RETRACTOR. THE DEALER REPLACED BOTH FRONT SEAT BELTS. THE CAUSE OF THE FAILURES WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 28,373. UPDATED 01/09/08. *LJ UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE VEHICLE BECAME VERY UNSTEADY. THE FAILURE WAS ALSO NOTICED WHILE DRIVING AT ALL SPEEDS. THE CONTACT STATED THAT THE VEHICLE MADE A SEVERE CLUNKING NOISE PRIOR TO THE UPPER BALL JOINTS FAILING. THE VEHICLE IS CURRENTLY AT THE STATE INSPECTION STATION. THE UPPER CONTROL ARM WAS REPLACED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 41,000.

I WAS ON MY WAY TO WORK DRIVING MY 2002 JEEP LIBERTY WHEN I HEARD A STRANGE NOISE. I PULLED OVER TO CHECK FOR ANY VISIBLE PROBLEM. I FOUND NOTHING. I BEGAN TO DRIVER A SHORT DISTANCE WHEN I HEARD A LOUD NOISE COMING FROM THE RIGHT FRONT END. WHEN I TO PULLOVER THE VEHICLE LOST CONTROL. FORTUNATELY I WAS ABLE TO STOP THE CAR . AGAIN I STEPPED OUT OF THE CAR TO CHECK FOR A PROBLEM. ONCE AGAIN I SAW NOTHING VISIBLY WRONG. I SLOWLY MOVED THE CAR OUT OF TRAFFIC WHEN MY JEEP LUNGED FORWARD AND CAME TO A FULL STOP. WHEN I CHECKED FOR THE PROBLEM MY RIGHT FRONT WHEEL HAD FALLEN OFF. WHAT A SCARE. THIS COULD OF ENDED UP BEING A VERY TRAGIC ACCIDENT . *TR

AUGUST 2006 CAR WAS SERVICED FOR DEALERSHIPS FAILURE TO CHECK REAR DIFFERENTIAL FLUID DURING SERVICE. REAR DIFFERENTIAL DAMAGED AND PARTS WERE REPLACED. TOTAL REPAIR BILL $1,800. SEPTEMBER 2007 - TRAVELING ON INTERSTATE 95 WHEN SPEEDOMETER STOPPED WORKING, CAR STARTED TO SHAKE AND CHECK ENGINE LIGHT CAME ON. IMMEDIATELY CHANGED DIRECTION AND DROVE TO DEALERSHIP. I WAS TOLD THAT THE CAR NEEDED A "WHOLE NEW REAR END" (AXEL, BEARINGS, HOUSING, GEAR KIT, CUP DRIVE, CUP DIFFERENTIAL, SPACERS, SEALS) AND THAT IT COULD HAVE COLLAPSED AT ANY TIME AND CAUSED SERIOUS INJURY. TOTAL REPAIR BILL WAS $2,600. CAR IS USED FOR TRANSPORTATION TO AND FROM WORK - NO "OFF-ROADING" OR "TOWING". MILEAGE AT TIME OF FAILURE WAS 88,000. *TR

CHECK ENGINE LIGHT CAME ON AND WAS TOLD THAT THE SPARK PLUGS WERE "FOULED". REPLACED ALL SPARK PLUGS AND WITHIN ONE DAY, CHECK ENGINE LIGHT WAS BACK ON. RETURNED TO DEALERSHIP AND WAS TOLD THAT THE CAR NEEDED A NEW ENGINE GASKET. GASKET WAS REPLACED. WITHIN 10 MONTHS CHECK ENGINE LIGHT APPEARED AGAIN AND I WAS TOLD BY THE DEALERSHIP THAT THE CAR NOW NEEDS A NEW ENGINE CYLINDER. CAR HAS APPROX. 85,000 MILES AND IS USED ONLY FOR TRANSPORTATION TO AND FROM WORK - NO "OFF-ROADING" OR "TOWING". *TR

WHEN BRAKING, LEFT BRAKE STICKS AND JERKS VEHICLE TO THE LEFT. EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. ALMOST CAUSING SEVERAL ACCIDENTS. BRAKES HAVE BEEN SERVICED SEVERAL TIMES. REPLACING ROTORS, AND PADS AT DEALERSHIP. CONDITION LESSENS AFTER BEING SERVICED BUT CONTINUALLY WORSENS OVER TIME. *JB

AIR CONDITIONER WOULD INTERMITTENTLY BLOW WARM AIR. BROUGHT IT TO THE DEALERSHIP, SEVERAL TIMES. EVENTUALLY IT WAS FOUND TO BE THE BEARING IN THE COMPRESSOR. THE BEARING WOULD HEAT UP AND BIND, CAUSING THE CLUTCH NOT TO ENGAGE. HAD TO REPLACE THE WHOLE COMPRESSOR( $900.00). AIR CONDITIONER FINALLY BLOWS COLD. *JB