2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- WARREN, MI
2002 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER WOULD LIKE TO KNOW WHY THE DEALER DENIED HIS CLAIM FOR THE REPAIR. THE CONSUMER HAD TO PAY FOR THE REPAIR ON HIS VEHICLE EVEN THOUGH IT WAS UNDER RECALL. *KB
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- COLUMBUS, OH
LTR IN REGARDS TO THE RECALL SERVICES ON HER 2002 JEEP LIBERTY; SHE IS SEEKING REIMBURSEMENT AND RECOMMENDATIONS ON HOW TO RESOLVE REPAIRS DONE TO HER VEHICLE. *KB THE CONSUMER STATED THE VEHICLE HAS A BAD VIBRATION WHEN COMING TO A STOP. THE CONSUMER WAS TOLD THE TIRES NEEDED TO BE BALANCED AND ROTATED, HOWEVER THE CONSUMER CONTINUED TO FEEL THE VIBRATION AFTER THE WORK WAS DONE. THE CONSUMER WAS INFORMED THE BRAKES AND ROTORS HAD RUSTED. THE WIPER BLADES WERE REPLACED. THE DRIVERS SIDE SPEAKER WAS MAKING A RATTLING NOISE. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2002 JEEP LIBERTY- MACON , GA
I BOUGHT A 2002 JEEP LIBERTY 6 MONTHS AGO. I DON'T KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL I RECEIVED 2 WEEKS AGO ABOUT LOWER BALL JOINTS BUT THIS HAS HAPPENED 5 OR 6 TIMES, WHEN THE ROAD IS WET AND I APPLY BRAKES I START TO SLIDE AND CANT STOP. ONE DAY I WAS GOING TO MAKE A RIGHT TURN AND ALL I COULD DO WAS SLIDE, I WASN'T EVEN ABLE TO MAKE THAT TURN. I HAVE READ OTHER COMPLAINTS AND SEE THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM, SHOULDN'T THIS BE A SAFETY RECALL. THIS JEEP HAS APPROX. 55000 MILES. *JB
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- NORTH BERGEN, NJ
LTR RE RECALLS ON HER DAIMLER CHRYSLER PURCHASED BACK IN AUGUST 13, 2001. *KB THE CONSUMER STATED THE VEHICLE HAS BEEN RECALLED MORE THAN 3 TIMES AND SUPPOSEDLY FIXED OVER 6 TIMES REGARDING THE BALL JOINTS. THE CONSUMER HAD AN ACCIDENT. THE BALL JOINT BROKE WHILE THE CONSUMER WAS ATTEMPTING TO PARK. THE RADIATOR WAS LEAKING AT THE SEAM. THE RIGHT FRONT HUB BEARING WAS NOISY. THE CD CHANGER WOULD SKIP AFTER A FEW SONGS. THE DEALER FOUND AN INTERNAL FAULT. THERE WAS A HEAVY CRUNCHY NOISE WHEN DRIVING, STOPPING AND MAKING TURNS. THE FRONT STABILIZER/SWAY BAR WAS REPLACED. THE RACK AND PINION WAS LEAKING. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2002 JEEP LIBERTY- NORFOLK, VA
ELECTRIC COOLING FAN BLADES DISINTEGRATED PENETRATING THE FAN SHROUD AND DAMAGING THE RADIATOR.
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- MIDWAY, KY
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINT FAILED AND THE WHEEL FELL UNDERNEATH THE VEHICLE WHILE DRIVING. THE VEHICLE IS CURRENTLY AT THE REPAIR SHOP. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- WEST SENECA, NY
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. THE DEALER STATED THAT THE PLATE SHEARED THE BOLTS OFF THE TRANSMISSION, WHICH CAUSED THE METAL TO ENTER THE TRANSMISSION. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. AS OF AUGUST 31, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- SILSBEE, TX
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE LOWER BALL JOINTS WERE REPLACED DUE TO NHTSA CAMPAIGN NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). WHILE PERFORMING THE REPLACEMENT, THE DEALER NOTICED THAT THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED, HOWEVER, THEY WERE NOT UNDER A RECALL. THE DEALER REPAIRED THE UPPER BALL JOINTS. THE CURRENT AND FAILURE MILEAGES WERE 39,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- GRANBY, CT
IN NOVEMBER OF 2006, I HAD A RECALL FIXED FOR THE "FRONT:CONTROL ARM:LOWER BALL JOINT" WHEN THE PARTS BECAME AVAILABLE. I BROUGHT THE CAR BACK 3 DAYS LATER HAVING ISSUES WITH THE STEERING AND HEARING A NOISE. THE DEALERSHIP TOOK THE CAR FOR A FEW DAYS AND DID A COMPLETE INSPECTION AND ASSURED ME THE NEW PARTS WERE SUFFICIENT. EVERY NOW AND THEN (NOT CONSTANT, BUT SCARCELY) WHEN I WOULD TURN THE WHEEL JUST A LITTLE, THE CAR WOULD TURN AS IF I HAD TURNED MY WHEEL ALL THE WAY. IT SCARED ME A FEW TIMES, BUT IT DIDN'T HAPPEN OFTEN AT ALL, SO I DIDN'T THINK MUCH OF IT. ON MAY 31, 2007, I WAS MERGING ONTO I-91 IN CONNECTICUT DRIVING ONLY 22 MILES PER HOUR, AND MY CAR DID THAT VERY THING. I WENT UP AND OVER THE CURB, UP THE EMBANKMENT AND CRASHED INTO A STEEL CONNECTICUT STATE SIGN. IF IT WASN'T FOR THE SIGN, I WOULD HAVE CONTINUED TO LOSE CONTROL AND POSSIBLY BEEN KILLED. HITTING THE SIGN SWUNG MY BACK END AROUND, WHERE I ROLLED DOWN THE EMBANKMENT AND TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY. MY CAR SUSTAINED OVER $7,000 WORTH OF DAMAGE AND HAS DAMAGED MY PERFECT DRIVING RECORD. NO OTHER CAR WAS INVOLVED AND NO ONE WAS HURT, INCLUDING MYSELF. I WAS VERY FORTUNATE, BUT I FEEL THERE NEEDS TO BE FURTHER INVESTIGATION INTO THE PREVIOUS RECALL AND POSSIBLY A NEW RECALL SHOULD BE POSTED TO ELIMINATE THIS PROBLEM. THE PROBLEM STILL EXISTS DESPITE THE RECALL FROM LAST YEAR. *JB
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ST LOUIS , MO
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING BETWEEN 5-60 MPH, THE DOORS WOULD CONTINUOUSLY LOCK AND UNLOCK. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW BODY CONTROL MODULE. THERE WAS A NHTSA RECALL NUMBER 04V111000 (LATCHES: LOCKS) FOR THE 2004 JEEP LIBERTY'S. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE