2002 JEEP LIBERTY Complaints

2002 JEEP LIBERTY THAT WAS TOTALED WHEN THE POWER STEERING WENT OUT CUSTOMER STATES THAT SHE IS NOW WITHOUT TRANSPORTATION DUE TO FAULTY PARTS AND WANTS SOME KIND OF SOLUTION**CC THE CONSUMER RECEIVED 2 RECALL LETTERS IN THE MAIL AFTER HER ACCIDENT. BOTH NOTICES STATED THAT THE VEHICLE NEEDED TO HAVE THE BALL JOINTS REPAIRED. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM OF THE ACCIDENT CHRYSLER STATED THEY WERE SENDING A REPRESENTATIVE OUT TO INVESTIGATE THE VEHICLE. THE CONSUMER STATED THE REPRESENTATIVE ASSESSED THERE WAS NOTHING WRONG WITH THE LOWER BALL JOINT, AIRBAGS, OR STEERING TO CAUSE THE ACCIDENT. THE CONSUMER FURTHER STATED SHE SPOKE WITH THE GARAGE WHERE THE VEHICLE WAS LOCATED AND STATED NO ONE EVER CAME TO CHECK THE VEHICLE OVER. *JB

SATURDAY AUGUST 18TH 2007 I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING THE LOWER BALL JOINTS ON 2002-2006 JEEP LIBERTIES. THE RECALL SAID WATER COULD GET INTO THE FRONT SUSPENTION CAUSING THE BALL JOINT TO CORRODE AND SEPARATE WHICH COULD LEAD TO LOSS OF STEERING AND A POSSIBLE ACCIDENT. WHILE DRIVING HOME FROM WORK ON MONDAY THE 20TH (2 DAYS LATER) MY FRONT LEFT WHEEL FELL OFF WITHOUT WARNING, CAUSING LOSS OF CONTROL AND NEARLY CAUSING AN ACCIDENT (COINCIDENCE?). THE DEALER SAID THAT MY UPPER BALL JOINT HAD CORRODED AND SEPARATED AND THE RECENT RECALL WOULD NOT COVER MY REPAIR. DAIMLER CHRYSLER SAID THERE'S NOTHING THEY CAN DO AND I WOULD BE RESPONSIBLE FOR REPAIRS. I WENT ONLINE AND WAS SHOCKED TO FIND (IN ONLY ABOUT 20 MINUTES- SO THERE MUST BE MANY MORE) THAT HUNDREDS OF PEOPLE HAS THE EXACT SAME FAILURE WITH THEIR 02' -06' LIBERTY. ALTHOUGH I WOULD LIKE DAIMLER CHRYSLER TO TAKE RESPONSIBILITY FOR THE REPAIR, THE MORE IMPORTANT ISSUE IS THAT THERE SEEMS TO BE A SERIOUS PROBLEM WITH THESE CARS (SPECIFICALLY THE BALL JOINTS). THE RECALL SHOULD DEFINITELY INCLUDE UPPER BALL JOINTS AS WELL. LUCKILY I WAS ONLY GOING ABOUT 15-20MPH (MY CAR WAS STILL COMPLETELY FISH-TAILED) IF I HAD BEEN DOING ANYTHING OVER 40MPH I'M CERTAIN I WOULD HAVE ROLLED IT. I'M SURE THERE HAS TO BE PEOPLE OUT THERE WHO HAD FAMILY OR FRIENDS KILLED IN ACCIDENTS CAUSED BY THIS EXACT ISSUE...THEY PROBABLY DON'T EVEN KNOW HOW WIDESPREAD THE PROBLEM IS. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. HE CALLED THE DEALER AND WAS INFORMED THAT THEY COULD NOT SERVICE HIS VEHICLE FOR ANOTHER SIX MONTHS. THE RECALL NUMBER WAS UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 61,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE. THE CONTACT STATED THAT THE WHEELS BEGAN SHAKING VERY ROUGHLY AND EVENTUALLY DETACHED FROM THE VEHICLE. HOWEVER, THE VEHICLE CONTINUED TO DRIVE FORWARD. APPROXIMATELY 3-4 YEARS AGO, THE DEALER REPLACED THE LOWER BALL JOINTS. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 44,081.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE TOOK THE VEHICLE TO THE SHOP FOR REPAIR AND THEY INFORMED HER THAT THE VEHICLE ALSO HAS A DEFECTIVE UPPER BALL JOINT. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE FEELS THAT THE REPAIR AND THE COSTS SHOULD BE INCLUDED IN THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 40,000.

WHILE LEAVING A PARKING LOT, THE ELECTRIC COOLING FAN BLADES ON MY 2002 JEEP LIBERTY 4WD LIMITED BROKE APART SENDING PIECES THROUGH THE SHROUD IN SEVERAL PLACES. JUST HOURS BEFORE, I WAS CHECKING THE ENGINE FOR AN INTERMITTENT NOISE. I WOULD HAVE BEEN SEVERELY INJURED IF THE FAN DISINTEGRATED WHILE CHECKING THE OUT THE NOISE! I HAVE AN APPOINTMENT WITH THE DEALER FOR REPAIRS. I HAVE BEEN TOLD THAT THE REPAIR IS NOT COVERED UNDER WARRANTY OR RECALL ACTION. *JB

I HAVE BEEN WAITING TO HEAR FROM BERGERON CHRYSLER JEEP TO ADDRESS A SAFETY RECALL NOTICE I RECEIVED FOR MY JEEP LIBERTY. THE LAST TIME THEY CONTACTED ME WAS NOVEMBER 10, 2006 TO LET ME KNOW THEY WOULD BE IN TOUCH. AS OF TODAY, I STILL HAVE NOT HEARD FROM THEM. *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE VEHICLE. HE STATED THAT THE LOWER BALL JOINTS SEPARATED. THE SERVICE STATION REPAIRED THE DRIVER SIDE FRONT AXLE AND UPPER TIE ROD. THE CURRENT MILEAGE WAS 107,536 AND FAILURE MILEAGE WAS 107,701.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HIS DAUGHTER'S VEHICLE WAS INCLUDED AS PART OF A RECALL (NHTSA CAMPAIGN #03V460000) FOR THE LOWER BALL JOINT. THE VEHICLE HAS BEEN REPAIRED TWICE. THE CONTACT FELT THAT THE UPPER BALL JOINT WAS DAMAGED DUE TO A TORN RUBBER PAD. THE MECHANIC STATED THAT THE BRAKES ON THE VEHICLE WERE INAPPROPRIATE BASED ON THE WEIGHT OF THE VEHICLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 61,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN #06V288000). SHE ATTEMPTED TO MAKE AN APPOINTMENT WITH THE DEALER HOWEVER; THEY STATED THAT THE PART WAS UNAVAILABLE. THEY DID NOT KNOW WHEN THEY WOULD RECEIVE THE PART. AS OF AUGUST 6, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE AND THE WAIT TIME HAS BEEN APPROXIMATELY SEVEN MONTHS. THERE HAD BEEN FO FAILURE TO DATE. THE CURRENT MILEAGE WAS 111,000.