2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 JEEP LIBERTY- EVERETT, WA
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH THE RIGHT SIDE OF THE VEHICLE DROPPED AND THERE WAS A BLOW OUT ON THE TIRE. THE CONTACT FELT THAT THE FRONT LOWER BALL JOINT CAUSED THE FAILURE. THERE IS A RECALL FOR THE FRONT LOWER BALL JOINT (NHTSA CAMPAIGN ID #06V288000). THE CONTACT STATED THAT THE MANUFACTURER WANTED TO CHARGE TO REPAIR THE TIRE AND THE WHEEL. HE FELT THE FRONT LOWER BALL JOINT CAUSED THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- SOUDERTON, PA
RECEIVED SAFETY RECALL C36 NOTICE ONE YEAR AGO, BUT DEALERSHIP STILL HAS NOT SCHEDULED ME FOR AN APPOINTMENT. I HAVE MADE TWO APPOINTMENTS WITH THEM BUT THE DEALERSHIP HAS CANCELLED BOTH, THEY CLAIM THAT THEY DO NOT HAVE THE PARTS FROM THE MANUFACTURER. NOW I HAVE RECEIVED SAFETY RECALL NOTICE F23. I WANT THESE TAKEN CARE OF AS SOON AS REASONABLY POSSIBLE, BUT THE DEALERSHIP IS UNRESPONSIVE. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- PINEBROOK, AR
TL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CURRENT MILEAGE WAS 53,536 MILES. THE CONTACT HEARD A GRINDING NOISE AND OBSERVED AN OIL-BASED ODOR. THE VEHICLE WAS INCLUDED IN RECALL CAMPAIGN NO'S 03V460000 AND 06V288000. DURING A SCHEDULED APPOINTMENT, THE DEALER STATED THAT THE BALL JOINTS WERE NOT AVAILABLE. THE CALL WAS DISCONNECTED BEFORE GETTING VIN AND OTHER VEHICLE-BASIC INFORMATION. THE FAILURE MILEAGE WAS 50,000 MILES. BK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- FREMONT, OH
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HE RECEIVED A RECALL NOTICE (NHTSA CAMPAIGN # 03V460000) FOR THE LOWER BALL JOINTS IN DECEMBER OF 2006. HE SPOKE TO THE DEALER IN FEBRUARY OF 2007 AND THEY STATED IT WOULD TAKE APPROXIMATELY TWO MONTHS BEFORE THEY WOULD RECEIVE THE PART. AS OF AUGUST 3, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 63,000. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12-12-07. *KB UPDATED *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- LOUISVILLE, KY
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55-60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL VIBRATED. THE CONTACT ALSO HEARD A HUMMING NOISE COMING FROM THE FRONT TIRES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE HUMMING NOISE WAS DUE TO EXCESSIVE WEAR CAUSED BY THE LOWER BALL JOINTS. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON AUGUST 2, 2007. HE FEELS THAT THE TIRES SHOULD BE REPLACED AS PART OF THE RECALL. AS OF AUGUST 3, 2007, THE BALL JOINTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE LOWER BALL JOINT HAS BEEN REPAIRED AND THE CUPPED TIRES WERE THEN ROTATED TO THE REAR OF THE VEHICLE AND THE CONSUMER STATED THERE IS STILL A LOOSE FEELING IN THE REAR OF THE VEHICLE. UPDATED 08/22/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2002 JEEP LIBERTY- LOUISBURG, NC
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DECELERATING FROM 33 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT AND IT LOCKED UP. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS INJURED AS WELL AS THE DRIVER AND PASSENGER IN THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. ON NOVEMBER 4, 2003, THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE STRONGLY BELIEVES THAT THE CRASH WAS DUE TO THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- BURNSVILLE, NC
JEEP LIBERTY 2002 MODEL SUBJECT TO RECALL FOR LOWER BALL JOINT FAILURE, RECALL #F23. LOWER BALL JOINTS REPLACED BY DEALER, FOUND UPPER BALL JOINTS ALSO WORN OUT. THIS PROBLEM IS SIMILAR TO THE CAUSE OF THE LOWER BALL JOINT FAILURE - SEAL FAILURE WITH ATTENDANT LUBRICATION FAILURE AND CORROSION. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- HAGERSTOWN, MD
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BUCKLE CANNOT BE RELEASED WHEN IT IS LATCHED. HE HAS TO STICK A KEY OR A SIMILAR ITEM IN THE BUCKLE TO RELEASE THE SEAT BELT. HE CONTACTED THE DEALER TO REPAIR THE PART AND WAS CHARGED A FEE. AS OF JULY 23, 2007, THE SEAT BELT HAS NOT BEEN REPAIRED. NHTSA DEFECT INVESTIGATION NUMBER EA05022 WAS REFERENCED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- SNOQUALMIE, WA
AIR CONDITIONER/COMPRESSOR WAS FALLING, CAUSING THE SERPENTINE BELT TO BURN, AND ALSO NOT ALLOW THE ALTERNATOR TO RECHARGE THE BATTERY. FINALLY, THE A/C UNIT COMPLETELY SEIZED. AND THE CAR WAS IMMOBILIZED. THE DEALER HAD BEEN ALMOST EXCLUSIVELY BEEN DOING OIL CHANGES AND 23 POINT INSPECTIONS SINCE BUYING THE VEHICLE. THEY SOMEHOW CONVENIENTLY MISSED THIS ONE WHICH COULD HAVE CAUSED A FIRE. IN ANY EVENT, A VEHICLE LESS THAN 5 YEARS OLD SHOULD NOT BE A FIRE HAZARD NOR LOSE IT'S AC TO SEIZING! *JB
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- MOBERLY, MO
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE BLOWER MOTOR CONNECTOR FAILED INTERMITTENTLY. ONCE HE REMOVED THE PLUG FROM THE BLOWER MOTOR, HE FOUND THAT THE MOTOR WAS CORRODED AND SUSTAINED HEAT DAMAGE. THE CABLES HAVE ALL BEEN BURNED. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE