2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - POWHATTAN POINT , OH

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE LIGHTS ON THE DASHBOARD ILLUMINATED AND A BELL RANG. THE VEHICLE SHUT OFF, BUT WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE ENGINE LOCKED AND AGREED THAT THIS IS UNUSUAL AT 94,000 MILES. THE VEHICLE WAS WELL MAINTAINED. CHRYSLER STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE WARRANTY EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - MUSKEGON, MI

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT. THE CONTACT THEN HEARD A NOISE AND THE VEHICLE DROPPED DOWN. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER AND DIAGNOSED AS NEEDING THE LOWER BALL JOINTS REPLACED. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED IN 2003. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ALAGON, GA

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2006 IN REGARDS TO THE LOWER BALL JOINTS. SINCE THAT TIME, SHE HAS CALLED MULTIPLE DEALERS IN HER AREA IN AN ATTEMPT TO SCHEDULE A RECALL REPAIR. AS OF JULY 5, 2007, NONE OF THE DEALERS HAVE THE PART NEEDED FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - MURRYSVILLE, PA

    AFTER HAVING SATISFIED NOT ONE, BUT TWO RECALLS ON THE 2002 JEEP LIBERTY RENEGADE FOR LOWER BALL JOINT ISSUES, THE UPPER BALL JOINT ON THE DRIVER SIDE FAILED AS I PULLED INTO MY DRIVEWAY AT A 45 DEGREE ANGLE. THE TIRE FELL INTO THE BALL JOINT, STOPPING THE JEEP (MOVING AT 5 MPH) IN ITS TRACKS. I AM VERY THANKFUL THIS DID NOT OCCUR ON THE HIGHWAY AT 70 MPH NOT 10 MINUTES EARLIER. SLIGHT NOISES WERE COMING FROM UNDER THE VEHICLE AND HAD JUST GOTTEN A BIT WORSE A DAY OR TWO BEFORE THE FAILURE (ALTHOUGH IT WAS DRIVING NORMALLY), SO I WAS ABOUT TO SCHEDULE AN APPOINTMENT FOR IT. FORTUNATELY, NOBODY WAS HURT, THE CAR ITSELF IS FINE TOO, WELL, OTHER THAN THE MISSING WHEEL... PARTS WILL BE REPLACED TOMORROW AT MY EXPENSE - I AM ATTEMPTING TO WORK WITH THE SERVICE MANAGER AND LIKELY CHRYSLER DIRECTLY TO BE REIMBURSED FOR THE OBVIOUS FLAW. A 4 1/2 YEAR OLD VEHICLE WITH 65K MILES DRIVEN NORMALLY SHOULD NOT SIMPLY FALL APART LIKE THIS - WARNING TO ALL JEEP LIBERTY OWNERS TO HAVE ALL UPPER AND LOWER BALL JOINTS INSPECTED REGULARLY (AT LEAST ANNUALLY) FOR THIS DANGEROUS CONDITION.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CONCORD, NH

    2002 JEEP LIBERTY SAFETY RECALL F23- LOWER BALL JOINTS CUSTOMER STATES THAT THE THEY HAD TO HAVE THE WORK DONE AND WANT TO BE REIMBURSED FOR THE SERVICE**CC THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE. THE DEALER STATED THAT UPPER BALL JOINT WAS ALSO BAD. *TR

    Source: CONSUMER LETTER
  • 2002 JEEP LIBERTY
    - DAMASCUS, MD

    PLASTIC DUST SHIELD ON SHIFTER ASSEMBLY BROKE OFF IN COLD WEATHER. SHOP ESTIMATE OF NEARLY $400 TO REPLACE ENTIRE SHIFT ASSEMBLY SINCE PLASTIC PIECE CANNOT BE FIXED ON ITS OWN.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - DAMASCUS, MD

    AIR CONDITIONING UNIT WORKS FOR APPROXIMATELY 10 MINUTES AND THEN STARTS BLOWING WARM AIR. CLUTCH ON AC COMPRESSOR FOUND TO BE DISENGAGING CAUSING THE AC TO TURN OFF. DID NOT HAVE REPAIR DONE SINCE IT WILL COST $1000 ON A 4YO VEHICLE.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - ARLINGTON HEIGHTS, IL

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55 MPH IN WET CONDITIONS, THE HEADLIGHTS, INTERIOR LIGHTS, WINDSHIELD WIPERS, DOOR LOCKS, AND SPEEDOMETER ALL STOPPED OPERATING. HOWEVER, THE VEHICLE WAS STILL RUNNING AT THE TIME OF FAILURE. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THAT THE COMPUTER MODULE CHIP WAS FAULTY. THE CURRENT AND FAILURE MILEAGES WERE 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - MILLSBOROUGH, DE

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. WHEN THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE, TRAVELING AT 25 MPH, THE LEFT FRONT TIRE CAME OFF THE VEHICLE. THE CONTACT NEVER RECEIVED THE BALL JOINT RECALL NOTICE. CHRYSLER STATED THAT THEY DID NOT GET ALL THE NOTICES OUT ON TIME, DUE TO THE LARGE QUANTITY, AND ARE NOT RESPONSIBLE. THE VEHICLE IS CURRENTLY AT THE SHOP AND WILL REQUIRE OTHER PARTS TO BE REPLACED, WHICH WILL COST OVER $1,000. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 100,003.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - TULSA, OK

    I HAVE HAD TWO (2) MAJOR ACCIDENTS IN MY 2002 JEEP LIBERTY LIMITED, BOTH OF WHICH RESULTED IN PHYSICAL INJURY TO MYSELF THAT COULD HAVE BEEN AVOIDED IF MY AIRBAGS HAD DEPLOYED PROPERLY. IN BOTH ACCIDENTS THERE WAS NO AIRBAG DEPLOYMENT WHATSOEVER.

    Source: NHTSA WEB SITE