2002 JEEP LIBERTY Complaints

THE DRIVER SIDE OF MY JEEP HAS BEEN GETTING WATER ON THE FLOOR. YESTERDAY THERE WAS ABOUT 2 INCHES IN THE FRONT AND BACK OF THE DRIVERS SIDE THE PASSENGER SIDE HAVE ALWAYS BEEN DRY. IS THERE A RECALL ON WHATEVER STOPS THE WATER FROM COMING INTO THE CARE. THE FLOOR NORMALLY ONLY GETS WET THIS IS THE WORST. *TR

RECALL 03V46000; PARTS ARE STILL NOT AVAILABLE TO REPAIR JEEP LIBERTY. IT HAS BEEN EIGHT (8) MONTHS. *AK

CUSTOMER IS INQUIRING ON THE POSSIBILITY OF GETTING REIMBURSED FOR EXPENSE OF REPLACING A RECALLED LOWER LEFT BALL JOINT ON A 2002 JEEP LIBERTY**CC THE CONSUMER EXPERIENCED A FAILURE OF THE LOWER BALL JOINTS AFTER HAVING IT REPLACED UNDER RECALL. *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE'S LOWER BALL JOINTS WERE REPAIRED ON JANUARY 27, 2006. SHE LATER DISCOVERED ONLINE THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS AND HER VIN WAS INCLUDED. SHE FILED A REIMBURSEMENT CLAIM WITH DAIMLER CHRYSLER ON DECEMBER 15, 2006 AND SENT ALL OF THE REQUESTED FORMS AND INFORMATION. THE CONTACT HAS NOT BEEN REIMBURSED. THE CURRENT MILEAGE IS 139,000 AND FAILURE MILEAGE WAS 99,479.

2002 JEEP LIBERTY. CONSUMER STARTED TO SMELL FUMES HE PULLED OVER ONTO THE LEFT BERM AND THE VEHICLE CAUGHT ON FIRE. *MC THE CONSUMER STATED 3 WEEKS PRIOR HE HAD NEW BRAKES AND A STARTER INSTALLED. (OHIO TRAFFIC CRASH REPORT) *JB

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW BUCKLE ASSEMBLY. THE BUCKLE ASSEMBLY WAS ORDERED AND WILL BE REPLACED. THE CURRENT MILEAGE IS 80,000, AND FAILURE MILEAGE WAS 78,000. *AK UPDATED 05/21/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. IN OCTOBER 2006 THE CONTACT RECEIVED RECALL 03V46000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. HE CONTACTED THE DEALER AND HIS NAME WAS ADDED TO THE WAITING LIST. IN JANUARY 2007, THE DEALER STATED THAT HIS NAME WAS STILL ON THE LIST. THE MANUFACTURER STATED THAT THEY WOULD SPEAK WITH THE DEALER AND CALL THE CONTACT BACK. AS OF APRIL 26, 2007 THE MANUFACTURER HAS FAILED TO CALL HIM BACK, AND HE FELT THE WAIT FOR THE RECALL REPAIR WAS TOO LONG. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 48,000, AND THE FAILURE MILEAGE IS UNKNOWN.*AK THE CONSUMER STATED CONTACTED DEALER ON 3/13/07 AND NOTIFIED DAIMLER CHRYSLER AND STATED THEY WOULD TALK TO THE DEALER AND CALL THE CONSUMER BACK. UPDATE 05/15/07*TR

I BOUGHT A 2002 JEEP LIBERTY IN MID-APRIL OF 2005. I TOLD A NUMBER OF PEOPLE THAT THE JEEP FRIGHTENED ME WHEN DRIVING BECAUSE IT FELT LIKE THE STEERING WAS LOOSE AND LIKE THE JEEP WAS SKATING ON THE ROAD. AFTER DRIVING THE JEEP OVER 2 1/2 WEEKS I HAD A TRAGIC ACCIDENT LOST OF STEERING CONTROL. *AK

TL*- THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS IN SEPTEMBER 2006. THE DEALER INFORMED THE CONTACT THEY WERE BACKLOGGED, AND FOR HER TO CALL BACK. SHE CALLED BACK IN JANUARY 2007, AND WAS ABLE TO HAVE HER NAME PUT ON THE WAITING LIST. THE DEALER STATED THERE WERE APPROXIMATELY 60 VEHICLES AHEAD OF HER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF 4/12/07. THE CONTACT FELT THAT THE WAITING TIME FOR THE REPAIR WAS TOO LONG. THE VEHICLE CURRENTLY HAD 80,000 MILES. THERE HAD BEEN NO FAILURES TO DATE.*AK UPDATED 05/21/07 *TR

MY COMPLAINT IS NOT IN REGARD TO ANY TYPE OF INCIDENT, CRASH OR INJURY. IT IS IN REGARD TO A SAFETY RECALL I RECEIVED BY MAIL FOR JEEP LIBERTY ON 12/06/06, OVER 4 MONTHS AGO. IT WAS SAFETY RECALL F23 CONCERNING LOWER BALL JOINTS FROM DAIMLER CHRYSLER, STATING THE FRONT LOWER BALL JOINTS COULD CORRODE & SEPARATE DUE TO WATER, CAUSING THE VEHICLE TO LOSE CONTROL OF STEERING, AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. WELL ANYWAY, THEY WERE TO REPLACE IT, AND I CALLED THE SAME DAY I GOT THE NOTICE AND WAS PUT ON A WAITING LIST TO GET THIS FIXED DUE TO BACKORDER OF PARTS. I STILL HAVE NOT HEARD ANYTHING ,AND I BELIEVE THIS WAS MY 4TH TIME CONTACTING SOMEONE ABOUT THIS ISSUE. I HAVE SUBMITTED 2 COMPLAINTS ALREADY TO THE ADMINISTRATOR OF NATIONAL HIGHWAY TRAFFIC SAFETY, AND NOW THIS IS WHAT I WAS E-MAILED BACK AND TOLD TO DO . MY BIGGEST CONCERN WAS THE SAFETY OF MY CHILDREN AND MY FAMILY. WE DRIVE THIS VEHICLE ON A DAILY BASIS, AND I NOT ONLY THINK IT WAS UNFAIR TO US TO BE ENDANGERING OUR LIVES, BUT ALSO THE LIVES OF MANY OTHER DRIVERS IF MY VEHICLE WAS TO LOSE CONTROL. I FEEL THAT I SHOULD BE SUPPLIED WITH A RENTAL CAR VIA THEIR EXPENSE UNTIL THEY CAN FIX THIS PROBLEM. I THINK 4 MONTHS HAS BEEN VERY ADEQUATE TIME, AND THEY SHOULD HAVE HAD IT RESOLVED BY NOW. RECENTLY, WE TOOK A ROAD TRIP AND HAD TO RENT A CAR BECAUSE WE WERE TOO SCARED TO DRIVE THIS FAR THROUGH MOUNTAINS, ETC. HAVE TO WORRY ABOUT A BALL JOINT BLOWING OUT! THIS IS RIDICULOUS & NEEDS TO BE GIVEN PRIORITY ATTENTION!! AREN'T YOU GUYS SUPPOSED TO WANT TO KEEP OUR ROADS SAFE? PLEASE GET BACK TO ME AS SOON AS POSSIBLE. THANKS. *AK