2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- SAVANNAH, GA
DAIMLER CHRYSLER SAFETY RECALL ON 2002-2003 LOWER BALL JOINT. THE DEALER HAS NOT YET CALL ME OR MY WIFE IN TO HAVE THE VEHICLE CHECKED OUT. IT HAS BEEN OVER 3 MONTHS!!*AK
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- LITTLETON, CO
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE FOR THE LOWER BALL JOINTS. ON MARCH 7, 2007 THE DEALER WAS CONTACTED TO PERFORM THE RECALL REPAIRS. THE DEALER STATED THAT WORK COULD BEGIN IN APPROXIMATELY FOUR TO FIVE WEEKS. ON APRIL 5, 2007 THE DEALER STATED THAT THE PARTS STILL HAD NOT ARRIVED. THE CURRENT AND FAILURE MILEAGE WERE 68,985.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- OPELIKA, AL
CUSTOMER STATES THAT HE HAS BEEN UNABLE TO GET CAR FIX DUE TO PARTS NOT BEING AVAILABLE**CC LOWER BALL JOINT RECALL. *JB
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- WESTMINSTER, CO
CUSTOMER STATES THAT THEY HAVE TRIED SEVERAL TIMES TO GET CAR INTO SERVICE FOR THE RECALL AND HAVE BEEN TOLD THEY DON'T HAVE THE PARTS**CC *JB
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- RENO, NV
TL*- THE CONTACT RECEIVED RECALL 06V288000 ON THE 2002 JEEP LIBERTY WITH 70000 CURRENT MILEAGE ON NOVEMBER . 24, 2006, AND THE VEHICLE STILL HAS NOT BEEN REPAIRED. CHRYSLER HAD NOT BEEN CONTACTED. THERE HAD BEEN NO FAILURES TO DATE.*AK THE CONSUMER STATED VEHICLE WAS REPAIRED BY DEALER LATE MARCH 2007. UPDATE *4/23/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP LIBERTY- BALTIMORE, MD
WHILE DRIVING VEHICLE SHUT OFF! NO POWER.STEERING, NO POWER BRAKES! NOTHING. FIRST TIME FIXED AT DEALER, PROBLEM WAS TOLD TO BE A SPEED SENSOR. VEHICLE NOW SITS AT ANOTHER DEALER 40 MILES FROM OWNER'S HOME AWAITING TO HERE WHAT NOW. THIS NEEDS TO BE RESOLVED SOON BEFORE AN ACCIDENT HAPPENS. 2002 JEEP LIBERTY. *AK
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- JACKSONVILLE, FL
2002 JEEP LIBERTY SPORT ON 9/13/06 CUSTOMER SON WAS IN A ACCIDENT CUSTOMER SON STATED THAT THE WHEEL LOCKED UP AND HE COULDN'T STEER. ONE MONTH LATER, CUSTOMER RECEIVED A RECALL REGARDING THE LOWER BALL JOINTS. **NAR**CC THE CONSUMER BELIEVED THE BALL JOINTS WAS THE CAUSE OF THE ACCIDENT. *JB
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- WAIANAE, HI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT CALLED REGARDING RECALL CAMPAIGN # 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT HAS BEEN ON A WAITING LIST FOR REPAIRS SINCE NOVEMBER. AN APPOINTMENT WAS SCHEDULED FOR MARCH 19, 2007, BUT DEALER STATED THE PART WAS UNAVAILABLE. THERE WAS NO INORMATION AS TO WHEN THE PART WILL BECOME AVAILABLE FOR REPAIR TO BEGIN. THE CURRENT AND FAILURE MILEAGE WERE 90000.*AK THE DEALER CALLED THE CONSUMER BACK AND SAID THEY FOUND THE PART. UPDATED 04/09/07. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- CHAPEL HILL, NC
I HAVE A 2002 JEEP LIBERTY LIMITED ED. WHICH I HAD AN ACCIDENT IN LAST YEAR2006. THIS ACCIDENT WAS DUE TO A RECALL OF THE BALL JOINT. I DIDN'T RECIEVE THE RECALL LETTER UNTIL 2 WEEKS AFTER MY ACCIDENT THAT MADE ME TOTTALY UNAWARE OF ANY PROBLEMS. I TURNED THE ACCIDENT OVER TO MY INS. CO. TO FIGHT WHILE MY CAR SAT AT THE DEALERSHIP WHERE I BOUGHT THE VEHICLE. ACCIDENT DETAILS: AT APROX. 45 MPH THE WHEELS LOCKED UP DUE TO THE BALL JOINT ROD RUBBING A HOLE ON THE INSIDE OF THE WHEEL HOUSING BRINGING THE CAR WHEELS TO LOCK UP. ( ANY FASTER THE CAR PROBABLY WOULD HAVE FLIPPED. IT TOOK 3.5 MONTHS OF MY INS. CO. ARGUING WITH CHRYSLER OVER THE ISSUE BEFORE THEY ACCEPTED RESPONSIBLITY EVEN THOUGH IT WAS OBVIOUS FAULT. MY CONCERN NOW IS I WENT TO TRADE IN THE CAR THIS WEEK AND THE DAMAGE OVER $2500 MAJORILY REDUCED THE VALUE OF MY VEHICLE. (WHICH I DID EXPRESS AFTER THE ACCIDENT) I WAS OFFERED ONLY$5000 WITH NORMAL TRADE IN WOULD GO FOR $8000-$9000. ( THE LOW TRADE IN VALUE I WAS TOLD BY THE SALES MANAGER DUE TO THE ACCIDENT) I FEEL CHRYSLERS DELAY OF FAULT AND NON-COMPENSATION OF VEHICLE VALUE LOSS IS VERY POOR BUSINESS, ESPECIALLY THEM BEING A LARGE FINANCIALLY STABLE AUTOMOTIVE MANUFACTURE DISHONEST WITH A MIDDLE CLASS CHRYSLER DRIVER/WORKER. I WOULD LIKE FOR CHRYSLER TO FULLY HANDLE A FAILURE ON THERE PART TO COMPENSATE FOR ALL FINANCIAL DETAILS OF MY ACCIDENT. I WOULD LIKE TO EXPRESS ONE MORE ISSUE! I FEEL THEY DID NOT TAKE ANY HURRY TO INFORM DRIVERS OF THE SERIOUS VEHICLE ISSUE THAT COULD HAVE VERY EASILY CAUSED A FATALITY. DATE IS NOT EXACT I NEED TO GET IT FROM INS CO>
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- BEND, OR
OREGON POLICE TRAFFIC CRASH REPORT. JEEP LIBERTY. DRIVER SWERVED TO THE RIGHT TO AVOID HITTING AN ANIMAL IN THE ROAD VEHICLE RAN ON THE SHOULDER FLIPPED OVER AND CAME TO REST AGAINST A UTILITY POLE. *MC THE AIR BAGS DID NOT DEPLOY. *TR
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE