2002 JEEP LIBERTY Complaints

1/24/04 - BROUGHT JEEP LIBERTY IN FOR RECALL ON LOWER BALL JOINT - "BALL JOINTS REPLACED" PER JEEP DEALERSHIP. 3/25/2006 - WHILE PULLING OUT OF PARKING SPOT, THE LEFT FRONT TIRE BROKE OFF OF THE AXLE DUE TO CORROSION OF THE UPPER BALL JOINT. BREAKING TOP OF TIRE FROM AXLE. 9/27/2006 - RECEIVED A NEW RECALL NOTICE FOR THE LOWER BALL JOINT FROM THE DEALERSHIP. DEALERSHIP CLAIMED THAT LOWER BALL JOINT WAS ON BACK ORDER AND UNAVAILABLE. DEALER TOLD ME TO CALL BACK IN 90 DAYS. CALLED OTHER DEALERSHIP AND SCHEDULED RECALL REPAIR. 10/14/2006 - TOOK DAY OFF OF WORK, BROUGHT CAR IN TO SECOND DEALERSHIP FOR RECALL. I WAS TOLD THAT THEY DID NOT HAVE THE BALL BEARINGS AND WAS TOLD THAT THEY COULD PUT ME ON A WAITING LIST FOR THE BALL BEARINGS. 12/25/2006 - WIFE PULLED OUT OF PARKING SPACE. LEFT FRONT TIRE POPPED OUT, APPEARS THAT RECALLED LOWER BALL BEARING BROKE. SEPARATING BOTTOM OF TIRE FROM AXLE. CAR IS CURRENTLY AT STADIUM AUTOMALL DEALERSHIP, RUTHERFORD NJ , WHERE CAR WAS ORIGINALLY PURCHASED, WAITING TO BE REPAIRED. HAVE HAD PROBLEMS AT THIS DEALERSHIP IN THE PAST. HAVE HAD "OIL CHANGES, TUNE UPS, ETC" TO LATER FIND THAT THE DEALERSHIP NEVER REPLACED THE LUBE EXPRESS OIL FILTER THAT WAS DATED AND INSTALLED PREVIOUSLY. *JB

TL* - THE CONTACT STATED THAT THE LEFT FRONT TIRE CAME OFF. THE DRIVER WAS PULLING OUT OF A PARKING SPACE AT APPROXIMATELY 1-2 MPH. THE MILEAGE ON THE VEHICLE AT THE TIME OF FAILURE WAS 54000. THERE WERE NO WARNING SIGNS. THE DRIVER STATED THAT THE VEHICLE FELT FUNNY. THE VEHICLE WAS INVOLVED IN A RECALL FOR THE SAME FAILURE IN 2003. THE LOWER BALL JOINT WAS REPLACED JANUARY 24, 2004. THE CONTACT RECEIVED A ANOTHER RECALL NOTICE 06V288000 RECENTLY. HE CALLED THE DEALER, AND WAS TOLD THERE WERE A LIMITED AMOUNT OF PARTS AVAILABLE. THE CONTACT WAS TOLD TO CALL BACK IN THREE MONTHS. THE VEHICLE HAD TO BE TOWED AWAY. THERE WERE NO INJURIES. *AK

TL* - THE CONTACT RECEIVED A RECALL LETTER FOR HER 2002 JEEP LIBERTY BACK IN AUGUST 2006. THE CONTACT IS HAS BEEN DRIVING HER VEHICLE FOR 4 MONTHS NOW WITH THE SAME SAFETY ISSUE NOT BEING REPAIRED. THE CONTACT HAS CONSTANTLY CALLED HER DEALERSHIP AND THEY STILL HAVE NOT BEEN ABLE TO GET THE REPAIRS DONE BECAUSE THE PARTS ARE NOT AVAILABLE. THE CONTACT HAS CALLED OTHER DEALERSHIPS IN HER AREA AND SHE HAS RECEIVED THE SAME RESPONSE FROM THEM.

TL*- THE CONTACT HAS A JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CONTACTED THE DEALERSHIP IN HER AREA AND THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.

TL* - THE CONTACT STATED THAT SHE RECEIVED HER RECALL LETTER ON HER JEEP LIBERTY 2002 IN OCTOBER 2006. THE MATTER HASN'T BEEN RECTIFIED AS OF 12/12/06. THE DEALERSHIP SAID THAT THEY ARE IN BACK ORDER FOR THE PARTS. THE CONTACT IS REALLY CONCERNED ABOUT CONTINUING TO DRIVE THIS VEHICLE.

DAIMLER CHRYSLER BEING RIDICULOUSLY (AND UNSAFELY) SLOW ABOUT REPLACING BALL JOINTS ON APPROX. 800,000 JEEP LIBERTIES. AND NOT BEING VERY 'UP FRONT' ABOUT IT, EITHER. I HAVE NOT HAD AN INCIDENT (YET) SO THE FOLLOWING 'INCIDENT' INFORMATION IS FICTITIOUS, BUT REQUIRED TO SUBMIT THIS COMPLAINT. *JB

TL*- THE CONTACT RECEIVED A RECALL LETTER FOR HIS 2002 JEEP LIBERTY IN THE MAIL STATING THE THERE WAS A RECALL ON THE LOWER BALL JOINTS. THE COMPLAINT WAS THAT DEALERSHIP WAS ONLY SERVICING ONE CAR A DAY.

TL *- THE CONTACT RECEIVED A RECALL LETTER (F23) FOR LOWER BALL JOINTS. THE JEEP LIBERTY, IN QUESTION, CRASHED AND THE CONTACT BELIEVED THE RECALLED PART WAS THE REASON. WHILE DRIVING APPROXIMATELY 50-55 MPH THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE ROAD CONDITIONS WERE DRY BUT COLD. THE DRIVER WAS INJURED DUE TO AIRBAG DEPLOYMENT. THE CONTACT WOULD LIKE IT NOTED THE PREVIOUS OWNER KEPT VEHICLE IN GARAGE. HE BELIEVES THAT THE PART BECAME FROZEN, AS THIS IS ONE OF THE POSSIBILITIES DESCRIBED IN RECALL LETTER. UPDATED 03/19/07. *JB

TL*- THE CONTACT RECEIVED RECALL LETTER (F23) FOR LOWER BALL JOINT. SHE CALLED THE DEALERSHIP AND WAS TOLD THAT THE PART WAS NOT IN STOCK AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE.

TL*- THE CONTACT STATED DAIMLER CHRYSLER ,ALTHOUGH THE CONTACT IS IN COLORADO HE TOOK A TRIP TO MEXICO AND HAD TO LEAVE THE VEHICLE THERE BECAUSE THE BALL JOINTS HAVE CORRODED AND THE CAR IS NOT FIT TO DRIVE. THE CONTACT CALLED A DRAWLER IN MEXICO AND THEY WON'T FIX IT UNDER THE RECALL . HE CURRENTLY HAS A SECOND RECALL, SAFETY RECALL F23-LOWER BALL JOINTS. BALL