2002 JEEP LIBERTY Complaints

TL* - THE CONTACT RECEIVED A RECALL LETTER. THE CONTACT CALLED THE DEALERSHIP REGARDING THE BALL JOINT RECALL. SHE WAS TOLD THE PART IS NOT IN STOCK AND WILL TAKE UP TO 5 WEEKS FOR THEM TO RECEIVE IT. THIS IS UNACCEPTABLE TO CONTACT.

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

NHTSA CAMPAIGN NUMBER 06V28800- 2002-2006 JEEP LIBERTY - SUSPENSION BALL JOINTS. DEALER AND CHRYSLER DO NOT HAVE THE PARTS OR KNOW WHEN THE PARTS WILL BE AVAILABLE TO COMPLETE THE RECALL REPAIRS FOR OUR VEHICLE. DANGEROUS DRIVING THE VEHICLE WITH FAULTY BALL JOINTS - STEERING LOOSE. THIS SITUATION HAS BEEN GOING ON FOR OVER A MONTH. TRYING TO HAVE THE RECALL PERFORMED WITH NO INDICATION AS TO WHEN IT WILL BE FINALLY FIXED. *NM

RECEIVED A SAFETY RECALL NOTICE FOR THE JEEP LIBERTY DEALING WITH THE FRONT SUSPENSION LOWER BALL JOINTS OVER 3 MONTHS AGO AND STILL CAN'T GET IT FIXED BECAUSE THE DEALER ISN'T GETTING PARTS OUT FAST ENOUGH. *NM

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A COUNTRY ROAD, THERE WAS A LOSS OF VEHICLE CONTROL, AND THE FRONT END STRUCK A NEARBY TREE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE FRONT RIGHT SIDE FENDER. THE POLICE WERE NOT ALERTED. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.

DT*: THE CONTACT STATED THERE HAD BEEN A DELAY IN SERVICING THE RECALL #F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS, DUE TO DELAYS IN RECEIVING THE REPLACEMENT PARTS. IT HAD BEEN OVER 8 WEEKS SINCE RECEIVING THE RECALL NOTICE. THE MANUFACTURER HAD NOT BEEN NOTIFIED.

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

SAFETY RECALL F23 - LOWER BALL JOINTS ON MY 2002 MODEL YEAR JEEP LIBERTY. I CONTACTED THE DEALERSHIP IN ALEXANDRIA TO PERFORM THIS RECALL AND WAS INFORMED IT WILL TAKE 6 WEEKS TO GET THE REPLACEMENT PARTS. I BELIEVE THIS IS NOT A REASONABLE TIME FOR ME TO USE MY VEHICLE WHEN THERE MAY BE A CHANCE OF AN ACCIDENT DUE TO BAD BALL JOINTS. *NM

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED CURRENTLY NO PROBLEM IS REPORTED WITH THE VEHICLE. THERE IS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.