2002 JEEP LIBERTY Complaints

DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED. UPDATED 01/10/07. *JB

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED THE VEHICLE WAS TRAVELING IN THE MIDDLE LANE OF THREE LANES HEADING IN THE SAME DIRECTION DURING DRY NORMAL ROAD CONDITIONS. THE CONTACT WOULD NOT MAKE A GUESS AS TO THE SPEED OF TRAVEL. ANOTHER VEHICLE SIDESWIPED THE LEFT SIDE OF THE CONTACTS VEHICLE, CAUSING LOSS OF CONTROL. THE CONTACTS VEHICLE SWERVED ACROSS THE LEFT LANE AND HIT THE CENTER DIVIDER CAUSING THE VEHICLE TO FLIP OVER ONTO THE ROOF AND HOOD. ALL OCCUPANTS WERE RESTRAINED BY THE SEAT BELTS. EMERGENCY MEDICAL, POLICE AND FIRE DEPARTMENT PERSONAL RESPONDED TO THE ACCIDENT. ALL MEMBERS OF THE VEHICLE WERE TAKEN TO THE HOSPITAL. THE 58 YEAR OLD FEMALE DRIVER SUSTAINED 3-4 BROKEN RIBS; THE 34 YEAR OLD CONTACT INJURED THE RIGHT HAND, ELBOW AND SHOULDER REQUIRING SURGERY. THERE WAS NERVE DAMAGE TO THE RIGHT HAND FOREARM AND SHOULDER. THERE WERE CUTS ON BOTH FEET. THE 15 MONTH OLD FEMALE FROM THE RIGHT REAR SEAT VOMITED DUE TO THE PRESSURE OF THE RESTRAINTS OF THE CAR SEAT. THE 64 YEAR OLD MALE IN THE LEFT REAR SUSTAINED SOME BRUISING. ON RECEIPT OF RECALL # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS MAY HAVE BEEN A FACTOR IN LOSS OF CONTROL OF THE VEHICLE. THE MANUFACTURER WAS NOT ALERTED DUE TO THE VEHICLE BEING TOTALED IN THE ACCIDENT. A POLICE REPORT AND PHOTOS WERE TAKEN.

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS RECEIVED IN EARLY SEPTEMBER, 2006. AN APPOINTMENT WAS SCHEDULED FOR 9/28/2006 AND THE CONTACT WAS INFORMED THE PARTS WERE AVAILABLE. WHEN THE VEHICLE WAS TAKEN IN FOR THE APPOINTMENT, THE PARTS HAD NOT ARRIVED AND THE SERVICE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE SERVICE DEALER INFORMED THE CONTACT, THAT A NOTICE WOULD BE SENT BY MAIL WHEN THE REPLACEMENT PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. UPDATED 1/19/2007 - *NM

DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD TRIED TO SCHEDULE AN APPOINTMENT, BUT THE DEALER REFUSED TO SCHEDULE A DATE UNTIL THE REPLACEMENT PARTS WERE AVAILABLE, AND RECOMMENDED THE CONTACT TO CALL EVERY DAY TO CHECK FOR UPDATES ON THE PARTS. THE CONTACT EXPRESSED CONCERN THAT IT WAS A MAJOR INCONVENIENCE FOR A PERSON WHO HAD A DAILY JOB, TO CONTACT THE DEALER EVERYDAY FOR UPDATES.

DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED ON 10/16/2006. THE SERVICE DEALER INFORMED THE CONTACT; THE DEALERS WERE RECEIVING THE REPLACEMENT KITS AT 3 PER WEEK AND COULD NOT ESTIMATE THE REPAIR DATE, FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. UPDATED 02/12/07. *JB

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 01/19/07. *JB