2002 JEEP LIBERTY Complaints

DT*: THE CONTACT STATED A NHTSA RECALL LETTER WAS RECEIVED 6 WEEKS AGO. THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT, BUT WAS TOLD THERE WAS A LONG WAIT, DUE TO THE BACK ORDERED PARTS. ALSO, WHILE DRIVING 5 MPH, THE CONTACT TURNED TO AVOID TRAFFIC BECAUSE THE FRONT LEFT WHEEL FELL AWAY AND TWISTED INTO THE FENDER WELL. THE SERVICE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED IT WOULD BE ABOUT TWO MONTHS FOR PARTS AND THE MANUFACTURER CONFIRMED THE PARTS WERE ON BACK ORDER. UPDATED 12/15/2006 - *NM

2002 LIBERTY SPORT LOWER BALL JOINTS FAILED AFTER HAVING THEM REPLACED UNDER RECALL. *TS THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE COST OF THE REPLACED LOWER BALL JOINTS. *NM

DT*: THE CONTACT STATED WHEN NHTSA RECALL LETTER # F23 WAS RECEIVED FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, THE SERVICE DEALER WAS CALLED TO SET AN APPOINTMENT. THE SERVICE DEALER INFORMED THE CONTACT, IT WOULD BE 5-6 MONTHS BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO PARTS ON BACK ORDER. THE MANUFACTURER WAS NOT ALERTED.

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 1/10/2007 - *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE PULLED TO THE RIGHT. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 12/28/2006 - THE FAULTY LOWER BALL JOINT CAUSES THE VEHICLE TO PULL TO THE RIGHT WHILE DRIVING. THE CONSUMER STATED THAT THIS CAUSES THE DRIVER OF THE VEHICLE TO BECOME TIRED AFTER 20 MINS OF DRIVING. *NM

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE HOWEVER THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. UPDATED 12/18/06. *JB

DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.

CONSUMER TOOK HIS 2002 LIBERTY TO HAVE RECALL WORK DONE AND WAS TOLD BY THE MECHANIC THAT THEY DID NOT HAVE THE PARTS AVAILABLE *TS THE RECALL WAS FOR THE LOWER BALL JOINTS. AS OF 11/13/2006 THE PARTS STILL WEREN'T AVAILABLE. *NM

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS ON NORMAL ROAD CONDITIONS, THE VEHICLE DROVE ROUGH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.