2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- OZARK, MO
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE BRAKES. THE PROBLEM STARTED AFTER THE VEHICLE WAS REPAIRED AT THE DEALERSHIP, FOR A NHTSA RECALL, # 06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES DID NOT RESPOND, NO MATTER HOW FAR THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL WENT ALL WAY DOWN TO THE FLOOR AND PULLED THE VEHICLE TO THE RIGHT. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALERSHIP. THE DEALERSHIP WAS CONTACTED, AND WOULD NOT OFFER A REPAIR WITHOUT CHARGES. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- COLUMBIA, SC
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MARION, IN
DT*: THE CONTACT STATED THE VEHICLE MADE A SCREECHING NOISE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALER. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- STATEN ISLAND, NY
DEALER HAS NOT RESPONDED TO SAFETY RECALL IN REASONABLE AMOUNT OF TIME, (3 MONTHS SO FAR). *JB
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- HOT SPRINGS, AR
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #F23 WAS RECEIVED REGARDING THE LOWER BALL JOINTS. THE DEALER WAS CONTACTED, WHO STATED THAT THEY ONLY RECEIVE 3 REPLACEMENT BALL JOINTS A MONTH. THEREFORE THE CONTACT WAS PLACED ON A WAITING LIST OF OVER 100 CONSUMERS. THE MANUFACTURER WAS ALSO CONTACTED, WHO CONFIRMED THAT THERE WAS A BACK ORDER FOR REPLACEMENT PARTS. THE CONTACT EXPRESSED CONCERNED THAT THE BALL JOINT SEPARATION COULD RESULT IN A LOSS OF STEERING CONTROL AND CAUSE A CRASH WITHOUT WARNING. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP LIBERTY- GRAND ISLAND, NE
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS RECEIVED ON 11/01/2006 AND IMMEDIATELY WENT TO THE SERVICE DEALER THE NEXT DAY TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED THE REPLACEMENT PARTS WERE BACK ORDERED AND THE SERVICE DEALER WOULD CALL WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- TUCSON, AZ
DT*: THE CONTACT STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- OLD TOWN, ME
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON A CITY STREET, THE ENGINE STALLED, AND ALL FOUR DOORS LOCKED AND UNLOCKED WITHOUT WARNING. AFTERWARDS, THE ENGINE RESTARTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE WHEEL AND SPEED SENSOR OF THE BRAKES NEEDED TO BE REPLACED. AFTERWARD, THE PROBLEMS PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER FOR FURTHER INSPECTION WHO DETERMINED THERE WAS A RAINWATER LEAK ALONG THE DRIVER SIDE DOOR AND THE REAR HATCH THAT CORRODED THE ELECTRICAL WIRING HARNESS. THE WIRING HARNESS WAS REPLACED AS WELL AS A NEW REAR HATCH SEAL TO PREVENT FURTHER LEAKING. THE MANUFACTURER WAS ALERTED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- AMBLER, PA
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- AURORA, IL
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE