2002 JEEP LIBERTY Complaints

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A RATTLING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 11/30/2006 - *NM

TOOK MY CAR IN TO DEALER FOR AN OIL CHANGE AND RECENT RECALL INSTALLATION, WAS TOLD MY FRONT BRAKES HAD ABOUT 1,000 MILES LEFT , THIS AT 53,00 MILES. TOOK CAR TO MEINIKE FOR A 2ND OPINION AND FRONT DRUMS COULD BE REGROUND BUT REAR BRAKES WERE SHOT, MECHANICAL FAILURE, EITHER BAD PARTS OR INCORRECT INSTALLATION. I AM FIRST OWNER AND DRIVE 14 MILES TO WORK, TOP SPEED 35 MPH DUE TO BACK ROADS AND TRAFFIC. 5 SPEED STANDARD TRANSMISSION. REPLACED REAR BRAKES. NO WARNING SOUNDS. DEALER UNSYMPATHETIC. NOT WILLING TO LOOK AT DAMAGED BRAKE PARTS, WHICH I KEPT. *NM

DT*: THE CONTACT STATED THE SPEEDOMETER FAILED THREE TIMES. THE FIRST TIME THE SPEEDOMETER FAILED DUE TO A RUSTED SENSOR. THE SECOND TIME, THE SPEEDOMETER FAILED DUE TO AN ABS SENSOR. THE THIRD TIME THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO DETERMINE THE PROBLEM.*AK

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, A LOUD NOISE UNDER THE VEHICLE WAS HEARD. NO WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. UPON ENTERING THE FREEWAY AT HIGHER SPEEDS, THE VEHICLE HAD DIFFICULTIES WITH THE STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP, WHO DETERMINED THE LOWER BALL JOINT WAS FRACTURED. THE CONTACT INFORMED THE MECHANIC THAT NHTSA RECALL #03V460000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WAS PERFORMED SEVERAL MONTH AGO. THE MECHANIC ADVISED TO CONTACT THE MANUFACTURER TO OBTAIN REIMBURSEMENT FOR THE REPAIRS PERFORMED ON THAT EXISTING RECALL. THE MANUFACTURER WAS CONTACTED WHO REQUESTED THE INVOICES FOR THE REPAIRS PERFORMED. THE MANUFACTURER COMMUNICATED THE CONTACT BY PHONE AND BY LETTER, BUT THE COMPANY WOULD NOT REIMBURSE FOR THE REPAIR COSTS BECAUSE AN INDEPENDENT MECHANIC PERFORMED THEM. THE CONTACT RECEIVED A SECOND RECALL LETTER FOR THE SAME SAFETY DEFECT AND EXPECTED THE MANUFACTURER WOULD HONOR THE REPAIRS ALREADY PAID.

DT*: THE CONTACT STATED AN APPOINTMENT WAS SCHEDULED TO MAKE THE REPAIRS FOR RECALL # F23 SUSPENSION: LOWER CONTROL ARM, BALL JOINTS ON 9/21/2006. THE FRONT LEFT AXLE/DRIVE SHAFT SEIZED/FROZE IN THE HUB. THE SERVICE DEALER WANTED TO BE PAID FOR THE REMOVAL OF THE AXLE AND PAYMENT IF IT FRACTURED DURING REMOVAL. THE MANUFACTURER WAS NOTIFIED AND AGREED TO PAY THE COST OF REPLACEMENT OF THE AXLE, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE LABOR COSTS.

DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A TREE UNDER NORMAL DRIVING CONDITIONS. THE FRONT DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY. THE CONTACT WAS WEARING HER SEAT BELT AND ONLY SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP. THE CAR INSURANCE COMPANY SENT A REPRESENTATIVE TO EXAMINE THE VEHICLE AND DETERMINED THAT FOR FURTHER EXAMINATION THE VEHICLE MUST BE RELEASED TO THE INSURANCE COMPANY. NO FURTHER REPAIRS HAVE BEEN MADE. THE VEHICLE WAS CURRENTLY AT THE AUTO SHOP AWAITING FURTHER EXAMINATION BY THE MECHANIC. THE RECALL # 01V373000 RELATED TO THE SAME PROBLEM THE CONTACT HAD. UPDATED 12/26/06. *JB

DT*: THE CONTACT STATED A RECALL LETTER #06V288000 PERTAINING TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS RECEIVED. TWO DIFFERENT DEALERSHIPS WERE CALLED TO MAKE AN APPOINTMENT. BOTH DEALERSHIPS WERE UNAVAILABLE FOR IMMEDIATE REMEDY REPAIRS CITING UNAVAILABILITY OF TECHNICIANS OR PARTS. THE EARLIEST APPOINTMENT COULD NOT BE SCHEDULED FOR AT LEAST TWO WEEKS.

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE RIGHT SIDE OF THE VEHICLE SUDDENLY DROPPED INTO THE RIM. THE VEHICLE WAS TOWED TO A RESIDENCE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT RIGHT BALL JOINT HAD DETACHED AND PUNCTURED THE RIM. THE VEHICLE WAS NOT SEEN BY A DEALER. THERE WAS A NHTSA RECALL# 03V460000 WHICH PERTAINED TO THE LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.