2002 JEEP LIBERTY Complaints

DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

I HAVE A 2002 JEEP LIBERTY, IT WAS PURCHASED IN JAN OF 2003. SINCE THAT TIME I HAVE NEEDED A NEW BATTERY EVERY YEAR. EACH TIME THE CAR WAS RUNNING AS USUAL AND THE NEXT TIME I WENT TO TURN THE CAR ON IT SIMPLY WOULD NOT START. I WENT O THE DEALERSHIP AND THE BATTERY WAS REPLACED UNDER WARRANTY, THE SECOND TIME I HAD TO PURCHASE IT. I CALLED THE MANUFACTURER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE LIBERTY MODEL. THIS LAST TIME THE BATTERY WAS REPLACED WITHOUT COST TO ME SINCE THE BATTERY FAILED UNDER A YEAR. I ASKED MY DEALERSHIP TO PERFORM A FULL DIAGNOSTIC ON THE CAR AND ITS ELECTRICAL SYSTEM. I WAS TOLD NOTHING WAS WRONG. THOUGH NOW I CAN FEEL THE CAR ALMOST STUTTERING AS IT DOES NOT HAVE ENOUGH POWER AND THE CAR STALLED OUT WHEN I STOPPED FOR A RED LIGHT. THE CAR WOULD STAY ON IN PARK, NEUTRAL, AND REVERSE BUT NOT DRIVE. THAT HAS STOPPED BUT NOW I AM AFRAID IT WILL STALL OUT ON ME AT ANY TIME. ALSO EVERY TIME THE BATTERY NEEDED TO BE REPLACED THE BATTERY HAD BEEN DRAINED COMPLETELY, THE CAR COULD NOT BE JUMPED EVEN AT THE DEALERSHIP. ANY HELP OR INFORMATION WITH THIS WOULD BE GREATLY APPRECIATED. *NM

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A STREET, THE STEERING WHEEL BECAME DIFFICULT TO TURN FOLLOWED BY A GRINDING NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LEFT FRONT UPPER BALL JOINT WAS FRACTURED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL # 06V288000 REGARDING THE LOWER BALL JOINTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.

DT*: THE CONTACT STATED RECALL NOTICE F23 (06V288000) WAS RECEIVED REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT ON 9/28/2006. WHEN THE SERVICE DEALER WAS CALLED TO SCHEDULE AN APPOINTMENT, THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS ONLY SUPPLYING 3 REPLACEMENT KITS PER WEEK, AND THE VEHICLE WOULD BE ADDED TO A WAIT LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED.

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT LOW SPEEDS ON WET ROADS, THERE WAS AN INCREASED STOPPING DISTANCE. ALTHOUGH THE PROBLEM PERSISTED, THE DEALER AND MANUFACTURER WERE NOT ALERTED.

2002 LIBERTY TIRES FAILED DUE TO A FAULTY VALVE. *TS THE TIRES WERE CONSTANTLY GOING FLAT AND THE CONSUMER ALWAYS HAD TO ADD AIR. *JB

THERE IS A RECALL ON THE JEEP LIBERTY FOR THE BALL JOINTS. THEY SAID YOU COULD LOOSE STEERING. WELL I CALLED TO GET IT FIXED AND THE DEALER TOLD ME THAT CHRYSLER WILL ONLY SEND THEM 2 PARTS A WEEK. IM 26TH ON THE LIST TO GET REPAIRED. IF THIS IS A SAFETY HAZARD THEN I WILL NOT GET MY CAR REPAIRED FOR 2 1/2 MONTHS. WHAT AM I TO DRIVE. THE MANUFACTURER SHOULD HAVE TO PROVIDE MORE PARTS QUICKER. *NM

DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED ON SEPTEMBER 18, 2006; THIS VEHICLE WAS NOT HAVING THE PROBLEM ASSOCIATED WITH THE RECALL. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED WHILE PULLING OUT OF A PARKING SPOT, THE LEFT FRONT TIRE COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE LEFT FRONT UPPER BALL JOINT CORRODED AND NEEDED TO BE REPLACED.

2 WEEKS AFTER RECEIVING A RECALL NOTICE FROM DAIMLER CHRYSLER ON THE JEEP LIBERTY'S LOWER BALL JOINTS. THEY STILL HAVE NOT SENT THE PARTS TO MY DEALERSHIP TO ALLOW ME TO HAVE THIS SERIOUS PROBLEM CORRECTED. *JB