2002 JEEP LIBERTY Complaints

VEHICLE WAS PURCHASED NEW. MILEAGE AS OF THIS DATE, 11/13/2005, IS 50,035. AT SOME POINT BETWEEN 45K AND 50K MILES NOTICED A CLUNK WHICH CAN BE FELT AND HEARD WHEN VEHICLE IS MOVING FORWARD AND DOWNSHIFTING TO LOW GEAR. TOOK VEHICLE TO LINCOLN TRAIL CHRYSLER-JEEP-DODGE IN MARSHALL, IL. MECHANIC WHO TEST DROVE VEHICLE ADMITTED HEARING AND FEELING HARD DOWNSHIFT. SERVICE MANAGER, NICK COREY, RECOMMENDED TRANSMISSION FLUSH. ALSO SAID PROBLEM COULD BE CAUSED BY A SENSOR GOING BAD. CHECKED TRANSMISSION COMPUTER FOR CODES, NONE FOUND. TRANSMISSION FLUSH DID NOT ALLEVIATE PROBLEM. WILL RETURN TO DEALER FOR FURTHER SERVICE. I FEEL DAIMLER/CHRYSLER SHOULD RESOLVE AND REPAIR THIS PROBLEM BEFORE FAILURE OF THE COMPONENT(S) CAUSE A CRASH AND BEFORE THE POWER TRAIN WARRANTY EXPIRES. AS NOTED FROM OTHER COMPLAINTS ON THIS WEBSITE, THE PROBLEM HAS BEEN EXPERIENCED BY NUMEROUS OTHER JEEP LIBERTY OWNERS OF 2002, 2003 AND 2004 MODELS. AT THIS POINT DAIMLER/CHRYSLER SHOULD BE AWARE OF THE PROBLEM AND SOLUTION. *NM

RIGHT FRONT WHEEL FELL OFF OF JEEP WHILE DRIVING INTO A PARKING LOT WITH NO WARNING. WHEEL DAMAGED SUSPENSION, BODY AND RIM. THE JEEP DEALER DID THE REPAIRS UNDER WARRANTY EVEN THOUGH THE RECALL HAD ALREADY BEEN DONE ONCE BEFORE IN 2003. THIS WILL BE THE 3RD SET OF LOWER BALL JOINTS IN 75000 MILES. OTHER JEEP OWNERS THAT HAVE HAD THE RECALL DONE SHOULD NOT ASSUME THEIR VEHICLE FRONT SUSPENSION IS IN SAFE CONDITION. SOMETHING NEEDS TO BE DONE HERE. *JB

2002 JEEP LIBERTY REF. NHTSA ACTION # PE 05-046 DRIVER SEAT BELT LATCH WILL NOT LATCH . RED PUSH BUTTON IS STUCK DOWN. SOUNDS LIKE PIECE IS LOOSE INSIDE LATCH . AM NEEDING TO GET NEW LATCH ASSY. BROKEN ASSY WILL BE AVAILABLE. *NM

DT: THE CONTACT STATED THE DRIVERS SIDE SAFETY SEAT BELT BUCKLE ASSEMBLY FAILED. THIS HAPPENED WITHOUT INCIDENT. HE TOOK THE VEHICLE TO A DEALER WHO REPLACED THE BUCKLE ASSEMBLY. THE DEALER COULD NOT DETERMINE WHAT CAUSED THE FAILURE. HE PAID OUT OF POCKET FOR THE REPAIR. *AK UPDATED 12/27/2005 - THE DRIVER'S SEAT BELT WOULD NOT BUCKLE. THE CONSUMER WAS REIMBURSED BY THE MANUFACTURER FOR THE REPAIR. *NM

THE FRONT DRIVERS SIDE SEAT BELT BUCKLE WILL NOT LATCH PROPERLY. THE BUTTON WILL NOT RETURN AFTER BEING DEPRESSED UNLESS IT IS PUSHED BACK UP. *JB

MY 2002 JEEP LIBERTY WAS TAKEN IN FOR SERVICE BECAUSE OF OIL LEAKING FROM THE RIGHT SIDE OF THE FRONT DIFFERENTIAL AND A TORN BOOT ON THE LEFT SIDE. THESE ITEMS WERE REPAIRED AND THE VEHICLE RETURNED TO ME. ONE MONTH LATER WHILE BACKING OUT OF A PARKING SPACE I HEARD A LOUD SNAP AND THEN FELT THE LEFT FRONT END OF THE VEHICLE DROP TO THE GROUND. THE FRONT WHEEL WAS FORCED UP UNDER THE WHEEL WELL DAMAGING THE FENDER AND BLOWING THE TIRE. THE LOWER BALL JOINT HAD SEPARATED LETTING THE VEHICLE DROP AND WHEEL TO MOVE UP INTO THE WHEEL WELL. THE BALL JOINT RECALL HAD BEEN COMPLETED ON THIS VEHICLE 30,000 MILES AGO. THIS WAS VERY SCARY BECAUSE I HAD MY 4 YEAR OLD GRANDSON WITH ME AND HAD JUST BEEN ON THE FREEWAY TRAVELING AT 65 MPH. THE VEHICLE IS STILL AT THE DEALER AND I AM WAITING TO SEE WHAT CHRYSLER/JEEP HAS TO SAY. LD. *NM

DT: THE CONTACT STATED WHILE DRIVING ON A CURVE THE LOWER CONTROL ARM SNAPPED, AND HE COULD NOT CONTROL THE VEHICLE. THIS CAUSED THE VEHICLE TO RUN INTO A POWER POLE. THE VEHICLE WAS TOWED TO A BODY SHOP FOR REPAIRS. THE LOWER CONTROL ARM, RIM, BUMPER AND TWO DOORS WERE REPLACED ON THE VEHICLE. THE INSURANCE COMPANY CONTACTED DAIMLER/CHRYSLER BECAUSE THERE WAS RECALL 0346000 FOR THE LOWER BALL JOINTS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK

DT: THE CONTACT WAS TRAVELING AT 10 MPH, WHEN THE UPPER BALL JOINT BROKE. THIS CAUSED THE AXLE TO BREAK. THE LOCATION WAS THE FRONT DRIVER'S SIDE. THE HAPPENED ON 10-16-05. THE VEHICLE WAS THEN TOWED TO THE JEEP DEALERSHIP. THE DEALERSHIP WAS REPAIRING THE VEHICLE. THE COST WOULD B E $2,000.00, THE WARRANTY ON THE VEHICLE EXPIRED IN MAY 2005. THERE WERE NO INJURIES REPORTED. THE VEHICLE IS A 2002 JEEP LIBERTY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK

DT: 2002 JEEP LIBERTY. THE CONTACT STATED ON OCTOBER 14, 2005 TWHILE DRIVING 30 MPH THE CONTACT'S VEHICLE WAS IN AN ACCIDENT. THE FRONT DRIVER'S SIDE WAS DAMAGED IN THE ACCIDENT. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAS NOT SPOKEN WITH JEEP AT THIS TIME ABOUT THE PROBLEM. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THIS GARAGE HAS NOT LOOKED INTO WHY THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN.*AK

AIR CONDITIONER ON 2002 JEEP LIBERTY WILL RUN FINE AND THEN SUDDENLY BLOW HOT AIR. AFTER A FEW MINUTES WILL BEGIN BLOWING COOL. CAN DO THIS SEVERAL TIMES IN A SINGLE TRIP. TAKEN JEEP TO DEALERSHIP. THEY REPLACED "SWITCHES"...CHECKED EVERYTHING INCLUDING COMPRESSOR AND FREON...NOTHING SHOWS TO BE A PROBLEM. *NM