2002 JEEP LIBERTY Complaints

DT: THE CONTACT OWNS A 2002 JEEP LIBERTY. HE RECEIVED A RECALL NOTICE ON THE LOWER BALL JOINT AND THE DEALERSHIP WAS SUPPOSED TO OF FIXED THE RECALL. WHILE HE WAS PULLING OUT OF HIS DRIVEWAY THE LOWER BALL JOINT BROKE AND THE VEHICLE IS RIDING ON ITS RIM RIGHT NOW. THERE IS NOT AN NHTSA CAMPAIGN ID NUMBER OR A MANUFACTURE NUMBER AVAILABLE. *NM

2002 JEEP LIBERTY, WITH 40,000 MILES, A/C COMPRESSOR IS OUT AND APPARENTLY NOT COVERED UNDER WARRANTY. THIS IS A PREMATURE BREAKDOWN OF THIS ITEM. WE ARE BEING TOLD THE REPAIRS WOULD EXCEED $800.00, WHICH IN ITSELF IS EXCESSIVE.

DT: CONSUMER HAS A 2002 JEEP LIBERTY HAD THE BALL JOINT RECALL REPAIRED. ON SUNDAY THE BALL JOINTS BECAME DISCONNECTED FROM THE WHEEL. THEY COULDN?T STEER THE VEHICLE, AND THE DRIVER'S SIDE WHEEL TILTED OUTWARD. CONSUMER COMPLAINED APPROXIMATELY 6 MONTHS AFTER THE REPAIR S BECAUSE SHE HEARD FUNNY NOISES. SHE TOOK THE VEHICLE TO BE LOOKED AT, AND WAS TOLD THERE WAS NOTHING WRONG. WHEN SHE HAD THE VEHICLE AT DEALER FOR THE 60,000 MILE CHECK UP SHE WAS TOLD THE VEHICLE WAS FINE. SHE CONTACTED THE DEALERSHIP AND MANUFACTURER AND NEITHER OF THEM WERE WILLING TO HELP HER. THE AXLE CAME OUT, AND THE DEALERSHIP TOLD HER IT WAS $800 WORTH OF DAMAGE.*AK

DEFECT IN DRIVERS SIDE SEAT BELT LATCH, AND I HAVE A CHRYSLER SERVICE CONTRACT AND THEY SAY THAT ITS NOT COVERED, ITS A FACTORY DEFECT. PHONE INTERVIEW UPDATE: THE DRIVER SEAT BELT BUCKLE WILL NOT EASILY UNLATCH. THE PROBLEM IS INTERMITTENT.

ALLOY WHEELS CORRODED BY VALVE STEM, ACTUAL HOLES IN THEM. BOUGHT ONE NEW WHEEL FROM CHRYLSER AFTER COMPLAINING OF PROBLEM. IN THE PROCESS OF GETTING NEW TIRES, MY MECHANIC NOTICED ANOTHER WHEEL HAD A HOLE. I HAVE TO PURCHASE 4 NEW WHEELS, AND NEW 4 TIRES FOR MY LIBERTY AT 37000. TIRES WERE CONSTANTLY NEEDING AIR, AT LEAST ONCE A WEEK. CAUSED THE VEHICLE TO PULL, AND CAUSED EXCESSIVE TIRE WEAR. YES I STILL HAVE THE SECOND WHEEL WITH THE HOLE IN IT. I GUESS I'LL FIND OUT IF THE OTHER TWO WHEELS HAVE HOLES WHEN MY NEW WHEELS COME IN. VERY DISCOURAGED!

DT: THE SEAT BELT BUCKEL ON THE FRONT DRIVER'S SIDE SEAT WILL NOT BUCKLE UNLESS THE ORANGE BUTTON IS FIRST LIFTED UP. *AK

WHILE DRIVING DOWN THE STREET I WENT TO USE MY BRAKES TO STOP AT A LIGHT, THEY WENT ALL THE WAY TO THE FLOOR. I SLID INTO THE INTERSECTION. I THOUGHT MAYBE THEY WERE WET ...WENT TO NEXT TAFFIC LIGHT AND PUMPED THE BRAKES THEY DROPPED TO THE FLOOR AGAIN. I DROVE MY CAR TO THE NEAREST BRAKE PLACE. THEY TEST DROVE IT AND STATED IN MAYBE AN INTERMITTEN FAILURE IN THE MASTER CYNLINDER OR SOMETHING ELSE, THEIR IS NO WARNING, WORK SOMETIME ..DID NOT OTHER. THEY PUT THE 2002 JEEP LIBERTY 4X4 ON THE LIFT AND FOUND THAT THE REAR WHEEL CYNDLIERS HAS LEAKS IN THEM. THIS CAR HAS BEEN A PROBLEM SINCE DAY ONE WITH MULTIPLE REPORTS TO YOU. IT HAS 55,000 MILES ON IT AND THE BRAKE PADS WHERE GOOD, WHEEL CYNDLIER IN BOTH WHEELS LEAKING BRAKE FLUID. ALSO CLAIM MAY ALSO BE A INTERMITTED PROBLEM IN THE MASTER CYNDLIER. NO MASTERCYNDLIERS AVAILABE, WELL CYNDLIERS I COULD GET... LEMON

THE VEHICLE FAILED TO START AFTER BEING DRIVEN AND PARKED FOR A FEW MINUTES. THE VEHICLE GOT A JUMP START. THE PANEL LIGHTS STARTED FLICKERING. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE ALTERNATOR FAILED AND DRAINED BATTERY. THIS OCCURRED WITHOUT ANY WARNING. THE DEALERSHIP REPLACED THE ALTERNATOR WITH AN UPGRADED. THIS INDICATED THAT THERE WAS A DEFECT IN THE ORIGINAL ALTERNATOR. *AK *SC *JB

THE FRONT END OF MY 04 JEEP LIBERTY (39,527 MILES; VIN # [XXX]) BEGAN TO MAKE LOUD SQUEAKING NOISES. I TOOK IT INTO THE DEALER WHO DIAGNOSED THE NOISE AS FRONT UPPER BALL JOINT FAILURE! THE REPAIR COST $655.20 AND CAR RENTAL COST AN ADDITIONAL $89.99. PREVIOUSLY, THIS JEEP MODEL WAS FACTORY RECALLED FOR FRONT BOTTOM BALL JOINT REPLACEMENT, WHICH I HAD PERFORMED AT 26,887 MILES. I CONTACTED THE DAIMLERCHRYLER CUSTOMER ASSISTANCE CENTER WHO REFUSED TO PAY FOR THE REPAIRS. I WROTE A LETTER TO THE SAME CUSTOMER ASSISTANCE CENTER AND AGAIN I WAS REFUSED. I HAVE A HARD TIME BELIEVING THAT THE UPPER BALL JOINTS ARE NOT DEFECTIVE, ALSO. THIS IS A JEEP WHICH HAS NEVER BEEN DRIVEN OFF OF A PAVED ROAD! YOU WOULD THINK THAT THE SUSPENTION COMPONENTS ON A JEEP WOULD BE HEAVY DUTY AND WOULD LAST A VERY LONG TIME. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I WAS ON MY WAY TO WORK, CAME UPON AN INTERSECTION THAT A TRUCK WAS COMING TO A STOP SIGN. HE STOPPED AND THAN PROCEDED TO PULL OUT IN FRONT OF ME. I HAD NO TIME TO REACT AND NOT HIT THE TRUCK. I BASICALLY T-BONED IT. IT WAS BARELY MOVING AND I WAS DOING ABOUT 45 MPH. AT IMPACT. MY AIRBAGS NEVER DEPLOYED. I ENDED UP HITTING MY HEAD INTO THE STEERING WHEEL AND 19 STITCHES INTO MY HEAD AND SLID DOWN INTO MY SEAT ENOUGH TO RAM BOTH OF MY KNEE'S INTO THE DASHBOARD. MY JEEP LIBERTY WAS A TOTAL LOSS, $8500 IN DAMAGES TO IT. I CONTACTED JEEP AND THEY RESPONDED WITH THERE WAS NOTHING WRONG WITH THE AIRBAG SYSTEM. I JUST DON'T BELIEVE THAT A CRASH WITH THIS MUCH IMPACT THAT WERE WASN'T A PROBLEM WITH THE SYSTEM.