2002 JEEP LIBERTY Complaints

CALLER STATED SHE GOT A RECALL NOTICE TO GET THE BALL JOINTS REPLACED, WHICH SHE DID. AFTER ANOTHER 37000 MILES THE BALL JOINT SNAPPED, RESULTING IN THE TIRE FALLING OFF. VEHICLE WAS TOWED TO A DIFFERENT REPAIR SHOP.*AK

SINCE PURCHASING THIS 2002 JEEP LIBERTY FOR MY 23 YEAR OLD DAUGHTER IT HAS PULLED TO THE LEFT WHEN THE STEERING WHEEL WAS RELEASED. IT WAS RETURNED TO THE JEEP DEALER SEVERAL TIMES FOR REPAIR. EACH TIME IT WAS REALIGNED AND WAS OK FOR A TIME THEN STARTED TO PULL TO THE LEFT AGAIN. WE ALSO REPLACED THE TIRES TRYING TO ELIMINATE PROBLEM, WHICH CONTINUED UNTIL THE 3/31/05 ACCIDENT. MY DAUGHTER WAS TRAVELING DOWN THE HIGHWAY ON 3/31/05 A SUNNY DRY DAY IN NEW BRITAIN CT WHEN SHE SUDDENLY LOST CONTROL OF HER JEEP AND SIDE SWIPED THE JERSEY BARRIER. ALTHOUGH THIS CAN'T BE PROVED WITHOUT MORE INVESTIGATION, I BELIEVE THE LOWER CONTROL ARM , WHICH IS CASTED NOT PRESSED STEEL, HAD A PARTIAL CRACK THAT TOTALLY FAILED AT THE TIME OF THE ACCIDENT. THE FAILURE CAUSED LOSS OF CONTROL OF THE JEEP LIBERTY AND IT SIDE-SWIPED THE JERKY BARRIER. THERE WAS ABOUT $6,000 DAMAGE TO THE DRIVER'S SIDE OF THE JEEP, NO OTHER VEHICLES WERE INVOLVED. THE POLICE OFFICER ATTRIBUTED THE ACCIDENT TO TIRE FAILURE, SINCE THE 2 DRIVER'S SIDE TIRES WERE FLAT. WHEN EXAMINING THE JEEP AT THE BODY SHOP, I NOTICED THE LOWER CONTROL ARM WAS BROKEN. I DIDN'T THINK THE CRASH WAS SEVERE ENOUGH TO CAUSE THIS TO HAPPEN. ON CLOSER EXAMINATION OF THE PART IT LOOKED TO ME LIKE THE BROKEN EDGE WAS ABOUT HALF RUSTED. TO ME THIS INDICATED A PREEXISTING CRACK IN THE CASTING. I AM REPORTING THIS INCIDENT BECAUSE I CAN'T PROOF THE JEEP'S PART FAILED. THE JEEP IS ADVERTISED AS AN "OFF ROAD" VEHICLE AND AS SUCH SHOULD BE HEAVY DUTY. IF THIS PART DID FAIL AFTER ONLY 46,000 MILES IT COULD BE A MANUFACTURING PROBLEM THAT SHOULD BE INVESTIGATED. I AM HAVING THE BODY SHOP SAVE THE PART FOR EXAMINATION. THE CAR HAS BEEN REPAIRED.*AK

HAD AIR CONDITION RECHARGED 5/04 BECAUSE IT STARTED BLOWING WARM AIR. STARTED BLOWING WARM AIR AGAIN IN 04/05. TOOK TO DEALERSHIP AND AFTER CHECKING EVERYTHING ELSE, THEY REPLACE THE COMPRESSOR. *AK

CONSUMER RECEIVED RECALL CAMPAIGN 03V460000 FOR THE LOWER BALL JOINT ARM. AFTER TAKING THE VEHICLE TO THE DEALER FOR REPAIRS AND LEAVING IT ALL DAY CONSUMER WAS NOTIFIED UPON HER ARRIVAL TO PICK THE VEHICLE. ALSO, THAT THERE WAS A SPECIAL WRENCH NEEDED TO REMOVE THE BALL JOINTS, AND THAT CONTACT WOULD BE MADE AS SOON AS THEY RECEIVED THE WRENCH. CONSUMER CURRENTLY RECEIVED A SECOND NOTIFICATION THAT THE RECALL WAS NOT PERFORMED . NO CONTACT HAS BEEN MADE BY THE DEALERSHIP. *AK *NM

2002 JEEP LIBERTY LIMITED 4WD AUTOMATIC TRANSMISSION, LOSS OF THIRD GEAR DUE TO BREAKAGE OF VALVE BODY BOLTS IN TRANSMISSION ACCESSIBLE BY REMOVAL OF TRANSMISSION PAN. SHOP FOREMAN AT HERTICH JEEP/NISSAN (DOVER, DE) STATED THAT THE BOLTS WERE NOT OF THE CORRECT STRENGTH, AND THAT THE NEW BOLTS SUPPLIED WITH THE NEW VALVE BODY (STILL UNDER WARRANTEE) WOULD BE OF THE CORRECT STRENGTH.*AK

CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK

WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED. VEHICLE COMPLETELY SHUT DOWN. THE ODOMETER STOPPED WORKING. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE O-2 SENSOR HAD TO BE REPLACED, AND THEY REPLACED THEM, WHICH DID NOT FIX THE PROBLEM. CONSUMER TOOK THE VEHICLE BACK, DEALER THEN REPLACED THE COMPUTER. HOWEVER, THE PROBLEM RECURRED. *AK

WHILE DRIVING 55 MPH STEERING WHEEL LOCKED UP CAUSING A VEHICLE COLLISION. UPON IMPACT DRIVER'S SIDE AIR BAG DID NOT DEPLOY. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK *BF *NM

2002 JEEP LIBERTY BALL JOINT SEPARATED RESULTING IN THE CONSUMER LOSING CONTROL OF THE VEHICLE.*MR AFTER THE DEALER PERFORMED THE RECALL ON THE LOWER BALL JOINTS THE CONSUMER STARTED TO HEAR A NOISE COMING FROM THE TIRE. THE DEALER CLAIMED THE NOISE WAS FROM THE BRAKE AND IT WAS ADJUSTED, HOWEVER THE NOISE WAS STILL PRESENT AND THAT WAS WHEN THE CONSUMER EXPERIENCED THE BALL JOINT SEPARATING FROM THE KNUCKLE. THE CONSUMER BELIEVED WHEN THE DEALER REPLACED THE BALL JOINT IT WAS DONE INCORRECTLY.*JB

DRIVER'S SIDE SEAT BELT RETRACTOR FAILED . AS A RESULT, THE DRIVER WAS NOT RESTRAINED PROPERLY. THE CAUSE HAS YET TO BE DETERMINED. *AK