2004 JEEP LIBERTY Complaints

View complaints related to 2004 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2004 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP LIBERTY
    - LOS ANGELES, CA

    TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP LIBERTY
    - MYRTLE BEACH, SC

    WHILE DRIVING TO WORK MY ENGINE JUST QUIT AS I WAS SHIFTING FROM 4TH TO 5TH GEAR. I COASTED OFF TO THE SIDE OF THE HIGHWAY AND SAW SMOKE COMING FROM UNDER THE HOOD. WHEN I LIFTED THE HOOD, THERE WERE FLAMES SHOOTING UP FROM EVERYWHERE! THE BIGGEST FLAMES WERE NEAR THE SIDE OF THE BATTERY, BUT NOT ON THE BATTERY SO I SHUT THE HOOD AND MOVED AWAY FROM THE VEHICLE. WITHIN THE 5 MINUTES IT TOOK THE FIRE DEPARTMENT TO ARRIVE, IT WAS COMPLETELY BURNED UP, INCLUDING THE FRONT PANEL INSIDE THE JEEP. ANY PART OF THE FRONT OF THE VEHICLE THAT WAS NOT METAL, WAS GONE... BURNT!! AS OF THIS TIME, IT IS STILL UNKNOWN TO ME WHAT CAUSED THE FIRE BUT CHRYSLER SENT AN INVESTIGATOR OUT TO VIEW THE VEHICLE AND SENT ME A LETTER STATING THEY WOULD NOT BE DOING ANYTHING ABOUT IT. I BELIEVE IT WAS A WIRING PROBLEM AND HAVE NEVER HAD ANYONE WORK ON ANY OF THE WIRING SINCE I PURCHASED THE JEEP IN 2010. I HAVE NO INVOICES TO SHOW REPAIRS( AS VEHICLE IS TOTALED BEYOND REPAIR), INSURANCE( IT DID NOT COVER A NON COLLISION FIRE) OR ETC... JUST PICTURES AND A FIRE REPORT, IF YOU WANT THOSE.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - CHESTERFIELD, VA

    SOMETHING LOOSE AND SMOKING UNDER MY SUV, TOLD HAS TO DO WITH FRONT END SUSPENSION , THE 2 FRONT TIRES SHAKES ,DRIVING OVER RAILROAD TRACKS, SPEED BUMPS ETC. CAUSES MY FRONT TO LOOK LOWER DOWN TO THE GROUND. THE R R SIDE ALONG WITH BACK TIRE SENSOR SAYING PREFORM SERVICE. MY FRONT END SUSPENSION VIBRATES AND SHAKE LIKE ITS COMING APART, ALONG WITH TIRE SENSOR FLASHING.DRIVING CITY NEIGHBORHOODS WITH HIGH SPEED BUMPS CAUSES THE SUSPENSION TO FEEL AS IF IT COMING OFF VEHICLE.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - KNOB NOSTER, MO

    WHILE DRIVING LOST CONTROL OF VEHICLE AND ALMOST WRECKED AT ONLY 20 MPH. VEHICLE WAS UNCONTROLLABLE DRIVING AND WHEN BRAKES ARE APPLIED CAUSED VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. HAD VEHICLE TOWED AND CHECKED BY DODGE CHRYSLER JEEP. FOUND THAT THE LOWER CONTROL ARM HAD RUSTED THROUGH AND BROKEN. FOUND RECALL ON NHTSA WEBSITE FOR 04-05 JEEP LIBERTIES FOR SAID PROBLEM. HOWEVER THIS VEHICLE WAS SOLD OUT OF OLATHE KS TO A KC MISSOURI RESIDENT AND THE KANSAS DEALER WAS NOT NOTIFIED OF RECALL BECAUSE KS WAS NOT ON THE LIST MO WAS. MANY MO RESIDENTS IN KANSAS CITY MO BUY PRODUCTS IN KANSAS CITY KS THEREFORE A COMPLETE OVERSIGHT BY CHRYSLER JEEP HAS CREATED WHAT I THINK IS A SERIOUS CONCERN.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - LAKELAND, FL

    THE WINDOW REGULATOR CLIP HAS BROKEN ON THE REAR WINDOWS AT LEAST SIX TIMES. THERE IS A PLASTIC CLIP THAT EVIDENTLY GETS BRITTLE AND BREAKS. THIS CLIP SHOULD HAVE BEEN MADE OF A STRONGER MATERIAL. THIS KEEPS HAPPENING ON WINDOWS THAT WE NEVER EVEN USE. SO, IT IS NOT FROM WEAR AND TEAR. JEEP COVERED THE COST SIX TIMES, BUT WILL NOT COVER IT AGAIN. IT IS VERY EXPENSIVE TO FIX.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - WEST DENNIS, MA

    NTSB: 2004 JEEP LIBERTY: CONSUMER STATED THE GAS TANK STRAPS WERE NOT SECURE AND NEEDS TO BE RECALLED. *SS

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP LIBERTY
    - WOOSTER, OH

    TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE SHOOK. THE AXLE FRACTURED AND THE VEHICLE CRASHED INTO THE RETAINING WALL. THE VEHICLE SPUN COUNTER CLOCKWISE AND THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE STOPPED SPINNING AND FACED ONCOMING TRAFFIC. THE VEHICLE WAS UNABLE TO BE MOVED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED HEAD INJURIES AND THE CONTACT'S CHILDREN WHO WERE IN THE BACK SEAT OF THE VEHICLE RECEIVED FACIAL, ARM, BACK, HEAD, AND EYE INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED, BUT NOT TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,280. ....UPDATED 01/13/16 *BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP LIBERTY
    - SOMERVILLE, MA

    FRONT PASSENGER SIDE, LOWER BALL JOINT HAS FAILED (AGAIN) EVEN AFTER REPLACED BY RECALL # 06V288000... TAKING A LEFT HAND TURN ON A CITY STREET AND IT BLEW OUT, THANKFULLY I WAS ABLE TO PULL OVER INTO A BUS STOP. DEALERSHIP IS REFUSING TO COVER THEM UNDER WARRANTY. NHTSA ACTION NUMBER :EA06008

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - SLIDELL, LA

    AUGUST 1, 2015 THE LEFT REAR PASSENGER WINDOW DROPPED AND THE REAR OF THE VEHICLE. IN THE SAME MONTH MY JEEP STARTED TO SLIGHTLY FISHTAIL AS IF DRIVING IN VERY STRONG/ HIGH WINDS. LASTLY ON NOVEMBER 28, 2015 THE PASSENGER AIR BAG SIGN IS SHOWING " PASSENGER AIRBAG OFF" WHEN IT WAS NEVER A ILLUMINATED BEFORE.

    Source: NHTSA WEB SITE
  • 2004 JEEP LIBERTY
    - WEST SALEM, OH

    I WAS IN ACCIDENT ON SEPT 27 AND THE AIRBAG DID NOT DEPLOY UNTIL THE VEHICLE STOPPED IT TOOK ABOUT 5MINS AFTER ACCIDENT THEN THERE WAS A SMELL LIKE RUBBER AND IT JUST WENT POOF DIDN'T MAKE CONTACT WITH MY FACE OR BODY. STATIONARY ON HWY 89 AND WAS FIRED FROM MY JOB FOR NOT BEING ABLE TO START THE NEXT DAY. I AM LEFT HANDED AND WAS NOT ABLE TO CONTACT YA'LL THANK YOU *TR

    Source: NHTSA WEB SITE