2002 JEEP LIBERTY Complaints

WHILE DRIVING APPROXIMATELY 15 MPH, THE DRIVER LOST POWER STEERING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

TRANSMISSION DISENGAGES WHEN IN REVERSE. WHEN VEHICLE IS PUT INTO REVERSE, IT WILL MOVE A FEW FEET AND THEN DISENGAGE AS IF IN NEUTRAL. I HAVE TO PUT IT BACK IN PARK OR IN NEUTRAL, THEN BACK INTO REVERSE, GO A FEW FEET, IT DISENGAGES AGAIN. I REPEAT THIS STUPID PROCESS UNTIL I GET WHERE I NEED TO BE AND THEN SHIFT INTO DRIVE. DEALERSHIP SAYS THEY HAVE NO IDEA HOW TO FIX THE PROBLEM, AND CHRYSLER IS AWARE OF PROBLEM AND WORKING ON A FIX. I HAVE BEEN DEALING WITH THIS ON A DAILY BASIS FOR OVER A MONTH (AT LEAST 3 TIMES EACH DAY I HAVE TO PUT THE VEHICLE IN REVERSE).

WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE VEHICLE BUT WAS UNABLE TO DO SO. VEHICLE WAS PUSHED HOME BY ANOTHER VEHICLE. CONSUMER WILL CONTACT DEALER IN THE NEAR FUTURE. *AK

LATCH MECHANISM WAS DEFECTIVE AND WOULDN'T RELEASE FROM THE BASE. (NAR) *PH *CB

DEFECTIVE AIRBAGS ON 2 JEEP LIBERTY VEHICLES. BOTH 2002 MODELS. THE FIRST ACCIDENT WAS IN FEBRUARY OF 2002. BOTH ACCIDENTS WERE HEAD ON. AIRBAGS FAILED TO RELEASE ON BOTH OCCASIONS. COMPLAINTANT WAS WEARING SEAT BELT ON BOTH OCCASIONS.*AK

WHEN DRIVING AT ANY SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM OF FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT THAT THE UPPER BALL JOINTS FAILED". *AK

BRAKE PADS WENT OUT AFTER 23,000 MILES. BRAKES DID NOT MAKE SQEAKING NOISE AS INDICATOR. METAL ON METAL SOUND WAS ONLY INDICATION. DAMAGED THE ROTORS AND WAS REPLACED. OTHER ROTORS WAS RESURFACED. $350 TO REPAIR. JEEP WILL NOT INCLUDE AS WARRANTY EVEN THOUGH FAULTY PARTS USED. THIS IS NOT SAFE. *AK

CHRYSLER HAD A RECALL ON THE BALL JOINT OF A JEEP LIBERTY. TODAY WHILE DRIVING MY CAR BEGAN MAKING A NOISE AND WAS DIFFICULT TO BRAKE AND STEER. I CALLED THE DEALER AND HE SAID BRING IT DOWN. I ASKED IF IT WAS SAFE TO DRIVE AS I EXPLAINED THE PROBLEM TO HIM. HE SAID HE COULD NOT TELL ME THAT BUT TO BRING IT RIGHT DOWN. I DID THEN I HAD TO HANG AROUND SINCE EVERYONE WAS AT LUNCH. WITHIN TWO MINUTES THEY TOLD ME IT WAS THE BALL JOINT AND CHRYSLER HAD PUT OUT A RECALL. I SAID I DID NOT GET NOTICE. THEY SAID IT WAS CHRYSLER RESPONSIBILITY. HOWEVER, THEY ALSO SAID THEY ONLY HAVE 20 NEW ONES AS THERE IS A SHORTAGE. WHEN I SEARCHED ON THE WEB TODAY THIS RECALL CAN CAUSE A PERSON TO LOSE CONTROL OF THEIR CAR. LUCKILY I DID NOT. BUT I BELIEVE CHRYSLER HAS A RESPONSIBILITY TO NOTIFY THE OWNERS IMMEDIATELY BEFORE THEY LOSE CONTROL OF THE CAR.

WHILE DRIVING AT 45-50 MPH CONSUMER NOTICED COOLING STEAM COMING FROM THE HOOD. CONSUMER WAS ABLE TO PULL OVER TO THE GAS STATION. VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT THERE WAS AN OVER FLOW OF COOLING WHICH SPILLED INTO THE ENGINE. HOWEVER, PROBLEM STILL OCCURRED. CONSUMER TOOK THE VEHICLE TO A PRIVATE MECHANIC, WHO DETERMINED THAT HEAD GASKET NEEDED TO BE REPLACED. *AK

WHEN EXITING THE HIGHWAY SPEEDOMETER STOPPED OPERATING AND THE VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER, WHERE THE MECHANIC DETERMINED THAT SPEED SENSOR WAS THE CAUSE OF THE PROBLEM, AND REPLACED IT. *AK *MR