2002 JEEP LIBERTY Complaints

WHILE DRIVING 5 MPH LEFT FRONT TIRE COLLAPSED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT THE LEFT UPPER BALL JOINT FAILED. *AK

VEHICLE WAS HAVING A PROBLEM WITH A NOISE IN THE FRONT END. THE OWNER HAD TAKEN THE VEHICLE TO THE DEALER ON 6 OCCASIONS. LATER, THE VEHICLE WAS RECALLED FOR BALL JOINT PROBLEMS DUE TO POOR WORKMANSHIP. THE FRONT DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE. PROVIDE FURTHER DETAILS. *JB

MY 2002 JEEP LIBERTY HAS HAD A VIBRATION SINCE 1400 MILES. IT NOW HAS 29,000 MILES AND THE SAME VIBRATION. I HAVE CONTACTED THE MANUFACTURER ABOUT THIS TWICE AND BEEN BACK TO THE DEALER NUMEROUS TIMES TO HAVE IT CHECKED. THE ORIGINAL COMPLAINT THAT I CONTACTED DAIMLER CHRYSLER WITH THEY GAVE ME A COMPLAINT NUMBER, AND TOLD ME THAT THERE TECHS WERE AWARE OF THIS PROBLEM, AND THEY WERE WORKING ON IT. I THEN CONTACTED THEM AGAIN THIS YEAR AND ASKED IF THEY HAD RESOLVED IT, AND THEY ACT AS IF THERE IS ONLY MY COMPLAINT, AND NO RESOLUTION.

I HAVE A 2002 JEEP LIBERTY WITH AUTOMATIC TRANSMISSION. WHEN SLOWING DOWN THE TRANSMISSION DOWNSHIFTS VERY HARD. WE HAVE TAKEN IT TO THE JEEP DEALER (JOHNY ROBERTS-ALTUS OK) AND THEY CANNOT FIND THE PROBLEM. I SEE THE 2003'S HAVE THIS PROBLEM NOTED BUT NOT THE 2002'S.*AK

ON JANUARY 14, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING THE BALL JOINTS. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIR. *AK

I HAVE A POPPING NOISE IN THE FRONT END OF MY 2002 JEEP LIBERTY 4WD. I TOOK IT TO JEEP AND AFTER 2 DAYS THEY TOOK THE FRONT END APART AND PUT IT BACK TOGETHER AND THE PROBLEM GOT MUCH BETTER BUT NOT COMPLETELY GONE. IS THERE A RECALL ON THIS AND DO OTHER PEOPLE HAVE THIS PROBLEM. MY CAR HAS 55,000 MILES ON IT. *NM

WHILE VEHICLE WAS PARKED WITH THE ENGINE ON FRONT AIR BAGS DEPLOYED INADVERTENTLY. THE CAUSE OF DEPLOYMENT HAD NOT BEEN DETERMINED. *AK *MR

MY 2002 JEEP LIBERTY LOST CONTROL & SMASHED TO THE GROUND, THE BALL JOINT SNAPPED AND THE AXLE FELL OUT/TIRE FELL OFF ON 2/4/04. I HAD NO WARNING OR ANY IDEA WHAT WAS HAPPENING? I WAS UNAWARE OF THE RECALL BECAUSE I NEVER RECEIVED A RECALL ABOUT IT FROM CHRYLSER. HOWEVER, I HAVE A LONG STORY TO FOLLOW THIS IN REGARDS TO HOW THEY HAVE HANDLED THIS, POORLY. MY JEEP IS STILL SITTING IN A SERVICE STATION PARKING LOT & I'M STILL DRIVING A RENTAL CAR BECAUSE THE COMPANY TOOK IT'S TIME IN CONTACTING ME APPROPRIATELY TO HANDLE THIS, AND THEN WHEN THEY HAVE CONTACTED ME, THEY ARE TRYING TO GET AWAY WITH DOING THE ABSOLUTE MINIMUM TO HELP ME OUT OF THIS PROBLEM AND IT IS COSTING ME A LOT OF MONEY IN RENTAL FEES & STORAGE FEES, AS WELL AS THE TOW FOR THE JEEP. THIS MATTER IS STILL UNRESOLVED AFTER REPEATED ATTEMPTS ASKING TO PLEASE HELP ME OUT. I FINALLY RECEIVED A RECALL NOTICE ON 2/18/04! IF THIS WAS DISCOVERED BACK IN 2003, WHY DID I JUST RECEIVE A NOTICE!?OF COURSE THE NOTICE GOT SENT TO ME 3 MONTHS AFTER IT WAS DISCOVERED ORIGINALLY AND NOW I'M STUCK WITH ALL THIS TROUBLE RELATED TO IT?? AFTER THEY PUT MYSELF & MY FAMILY IN HARMS WAY, THIS WAS NEGLIGENCE! CHRYSLER DOESN'T CARE ABOUT ITS CUSTOMERS, THEY JUST WANT TO GET OUT OF THE SITUATION DOING AS LITTLE AS THEY CAN. I'M STILL TRYING TO GET THEM TO HELP ME AS OF TODAY. I HAVEN'T HEARD FROM THEM AND I MOST RECENTLY FAXED THEM ON 3/11 & 3/15, ASKING THEM TO PLEASE SETTLE THIS FOR ME AND IT GOES BY EACH DAY FOR ME WITH MORE FEES AND THEY DON'T CARE! *JB

WHILE DRIVING AT HIGHWAY SPEEDS, THE SPEEDOMETER WOULD INTERMITTENTLY STOP FUNCTIONING. ALL OTHER ELECTRONICS SEEM TO STILL FUNCTION ALRIGHT.*AK

CONSUMER RECEIVED A RECALL LETTER CONCERNING LOWER BALL JOINTS. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO PERFORM RECALL REPAIRS. *AK