2002 JEEP LIBERTY Complaints

A JEEP LIBERTY WITH "SIDE IMPACT" AIR BAGS WAS IN A COLLISION. THE COLLISION WAS SERIOUS ENOUGH TO "TOTAL" THE CAR AND THE SIDE IMPACT AIRBAG DID NOT DEPLOY. AN INDEPENDENT INVESTIGATOR FOR "CHRYSLER" PERFORMED AN INSPECTION, CHRYSLER STATED TO MYSELF IN A LETTER TO ANSWER MY CONCERNS THAT THE AIR BAG WAS OPERATIONAL. HOWEVER, WHEN MY BODY SHOP GUY HAD TO TEAR DOWN THE CAR FURTHER FOR INSURANCE PURPOSES HE NOTICED THAT IT WASN'T EVEN ATTACHED.*AK

CONSUMER RECEIVED TWO RECALL NOTICES. 1. NHTSA RECALL# 01V373000 CONCERNING AIR BAG FAILURE IN DECEMBER 2003. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE. THE DEALER WAS SUPPOSED TO CONTACT THE CONSUMER WHEN THE PARTS BECAME AVAILABLE. 2. NHTSA RECALL 03V460000 SUBJECT CONCERNING LOWER CONTROL ARM BALL JOINT FAILURE ON 3/2/2004. CONSUMER CONTACTED THE SAME DEALER, WHO DID NOT HAVE THE PARTS. NO REASON WAS GIVEN AS TO WHY THE PARTS WERE NOT AVAILABLE. *AK

2002 JEEP LIBERTY IS INHERENTLY UNSTABLE. AT ALMOST ANY SPEED, THE REAR END OF THIS VEHICLE TENDS TO "SPIN OUT" RESULTING IN LOST OF CONTROL. RECENTLY, THIS OCCURRED AS MY WIFE WAS DRIVING THIS VEHICLE. AS A RESULT, SHE LOST CONTROL OF THE VEHICLE, STRUCK A GUIDE RAIL, AND ROLLED THE VEHICLE TWICE. *JB

CONSUMER RECEIVED NHTSA RECALL LETTER 03V460000 REGARDING LOWER CONTROL ARM BALL JOINTS, DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

PARKING BRAKE WAS TOO HARD TO SET. ATTEMPTS MADE BY DEALER TO REMEDY THE PROBLEM BUT WERE NOT SUCCESSFUL. *LA CONSUMER BELIEVED THIS WAS SAFETY ISSUE AND THERE SHOULD'VE BEEN A WARNING IN THE OWNER'S MANUAL. *PH

HELLO, I PURCHASED THIS GREAT SUV IN SEPT 2003. SO FAR HAVE HAD TO BRING IT INTO DEALER 7 TIMES FOR ELECTRICAL SYSTEM (WIRING) REPAIRS. THEY COULD NOT GET REMOTE ENTRY TO WORK , SO THEY ORDERED A PART, THEN STILL WOULD NOT WORK SO ORDERED A NEW COMPUTER. THEN IN A FEW DAYS, THE DRIVER'S DOOR LOCK STOPPED WORKING, SO BROUGHT IT IN. THEY HAD TO ORDER ANOTHER PART, SO HAD TO COME IN 2X FOR THAT ONE TOO. THEN THE RIGHT REAR WINDOW WOULD NOT WORK, SO THEY REPLACED THE REGULATOR. NOW LIGHTS ON INDICATORWHEN THE DOOR IS OPEN IS NOT WORKING AND NEITHER IS THE AUTOLOCK FEATURE AFTER THE CAR IS DRIVING FOR A FEW MINUTES, SO HAVE TO VISIT THEM AGAIN. DEALER TOLD ME THAT WIRING HAD SOME RUST IN IT DUE EITHER TO FACTORY CARELESSNESS (WIRING HARNESS LEFT OUT IN WEATHER) OR FLOOD IN VEHICLE. THERE IS NO RECORD FROM CARFAX OF FLOOD TO THIS VEHICLE. DEALER SAID MAY NEED TO REPLACE ENTIRE WIRING HARNESS (2-3 DAYS IN SHOP) WHICH IS OK WITH ME IF IT WILL FIX PROBLEMS. HE SAID HE CAN'T DO IT UNLESS IT STARTS ACTING UP. AFRAID WHEN IT WILL START ACTING UP WILL BE WHEN WARRANTY EXPIRES. WOULD LIKE SERVICE DEALER (COURTESY CHRYSLER/JEEP OF CASSELBERY, FL) TO REPLACE WIRING HARNESS BEFORE SOMETHING ELSE HAPPENS. THEY HAVE BEEN REALLY GREAT EVERY TIME I'VE BROUGHT IT IN. I UNDERSTAND THEY CAN'T REPLACE THE WIRING HARNESS WITHOUT A SYMPTOM, BUT THERE HAVE BEEN LOTS OF SYMPTOMS AT THIS POINT. THANKS FOR YOUR TIME, SUSAN ATHERTON. *AK

DEALERSHIP DID NOT HAVE THE PART TO PERFORM UPPER BALL JOINT RECALL 03V460000 REPAIRS, AND DIDN'T KNOW WHEN THEY WILL BE RECEIVING THE PART.*AK

WHILE MY DEALER WAS TEST DRIVING MY JEEP LIBERTY THE DASH WENT DEAD. THIS HAD NOT HAPPENED BEFORE. I DID HAVE A MULTI-FUNCTION ARM REPLACED LAST YEAR BECAUSE THE DASHBOARD LIGHTS WERE FLICKERING AND NO PROBLEMS SINCE THEN. THE TRUCK HAS ALSO PULLED TO THE RIGHT SINCE I BOUGHT IT. THE DEALER PERFORMED MULTIPLE ALIGNMENTS AT THAT TIME AND IT IS STILL NOT FIXED.

I HAVE A 2002 JEEP LIBERTY LIMITED. I BOUGHT IT BRAND NEW. THE FIRST WINTER I HAD IT THE FRONT END STARTED TO SLIDE IN A LIGHT DUSTING OF SNOW. I HAD A MORE AGGRESSIVE TIRSE PUT ON IN THE SPRING THINKING THIS WOULD SOLVE THE PROBLEM, IT DIDN'T. JEEP SAYS IT IS NORMAL FOR THE FRONT OF THE VEHICLE TO SLIDE WITHOUT ANTI LOCK BRAKES. THERE IS NO CONTROL WHEN YOUR HEADING FOR A TREE. WHEN I BOUGHT THIS JEEP, I WAS NOT MADE AWARE THAT IT WOULD SLIDE BECAUSE IT DIDNT HAVE ANTI LOCK BRAKES. WHY DID I PAY EXTRA FOR A LIMITED LIBERTY WITHOUT ANTILOCK BRAKES? MY DAUGHTERS AND MY SAFTEY ARE MORE IMPORTANT THAN A CD AND CASSETTE PLAYER. UPGRADING FROM A FRONT WHEEL DRIVE TO A 4 WHEEL DRIVE LIMITED LIBERTY IS A BIG DISAPPOINTMENT. *JB

WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THIS CAUSED THE DRIVER TO HIT ANOTHER VEHICLE ON THE DRIVERS SIDE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER WAS NOT HURT. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR ANALYSIS. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB