2002 JEEP LIBERTY Complaints

RECALL 03V460000 CONCERNING LOWER CONTROL ARM BALL JOINTS. CONSUMER RECEIVED THE NOTICE AND MADE AN APPOINTMENT WITH A DEALERSHIP. UPON ARRIVAL, THE DEALER REFUSED TO PERFORM THE REPAIRS. NO REASON WAS GIVEN.*AK

WHILE DRIVING AT 40 MPH THERE WAS A VIBRATION IN THE STEERING COLUMN. THE CONSUMER BELIEVED IT WAS RELATED TO RECALL 03V460000 CONCERNING THE LOWER CONTROL ARM LOWER BALL JOINT FAILURE. *AK *SC *JB

CONSUMER STATES THAT WHEN WAS HIT IN THE FRONT CENTER OF THE VEHICLE AIR BAGS DID NOT DEPLOY, CAUSING MINOR INJURIES TO THE CONSUMER. *AK THE VEHICLE WASN'T ABLE TO BE STOPPED AND WAS STRUCK ON THE PASSENGER'S SIDE, THEN STRUCK IN THE BACK. ALL THREE VEHICLE'S IN THE ACCIDENT WERE A TOTAL LOSS. *SC

AT THE END OF THE 2001 I BOUGHT A 2002 JEEP LIBERTY SPORT WITH SERVICE CONTRACT. MINOR PROBLEM HAVE OCCURRED IN THE FIRST YEAR. IN THE 16TH MONTH OF OWNERSHIP THE VEHICLE ENGINE FAILED WHILE I WAS MAKING A TRIP TO LAS VEGAS, NEVADA. MY FAMILY AND I ALMOST GOT INTO AN ACCIDENT BECAUSE WHILE THE CAR WAS IN MOTION IT SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. I CALLED CHRYSLER AND HAD IT TOWED TO TOBIN JEEP IN LAS VEGAS, NEVADA. THE DEALER INDICATED THAT THE ENGINE HAD FAILED AND THEY NEED TO REPLACE THE BOTTOM HALF OF THE ENGINE. CHRYSLER PROMISED THAT THE NEW ENGINE WOULD ARRIVE BY MAY 5, 2003 SINCE THE VEHICLE WAS TOWED ON APRIL 30, 2003. I DECIDED TO BUY A MAX CARE BECAUSE I PLANNED ON KEEPING THIS CAR FOR A LONG TIME. TOBIN THE DEALERSHIP DID LOAN ME A CAR WHILE I WAS DRIVING IT IN NEVADA. I WAS NOT ALLOWED TO DRIVE IT BACK TO CALIFORNIA WHERE MY JOB AND MY RESIDENCE ARE. IT WAS EXTREMELY INCONVENIENT FOR ME BECAUSE HAVE TO TAKE THE GREYHOUND BUS BACK TO CALIFORNIA OR LOOSE MY JOB. CHRYSLER HAS GIVEN ME $30.00 A DAY FOR MAXIMUM OF FIVE DAYS CHARGED TO MY CREDIT CARD AND CHRYSLER PROMISED TO REIMBURSE. I NOW USE PUBLIC TRANSPORTATION. I?VE BEEN LATE FOR WORK THE LAST 3 WEEKS AND I?M STARTING TO HAVE TROUBLE WITH MY BOSS. ON MAY 28,2003 AT 9:00 PM I CALLED TOBIN JEEP THE DEALER INDICATED THAT THE VEHICLE IN DONE AND IT JUST NEEDED TO BE TEST DRIVEN. THE NEXT DAY THE MAY 29,2003 I WAS GETTING READY TO TAKE GREYHOUND BUS AFTER WORK AT 11:00 P.M. BACK TO NEVADA TO PICK UP MY JEEP LIBERTY. I CALLED TO CONFIRM TO MAKE SURE THE CAR IS FIXED. TOBIN JEEP INDICATED THAT THE ENGINE HAD FAILED AGAIN FOR THE 2ND TIME. BEFORE THE ENGINE BLOCK WAS THE PROBLEM AND NOW THE ENGINE VALVE HEAD IS THE PROBLEM. I CALLED AGAIN ON JUNE 10, 2003. TOBIN THE DEALER INDICATES THAT THE VALVE SPRING NEEDS TO BE REPLACED AND THE ENGINE FAILED FOR THE 3RD TIME. THE VEHICLE IS NOW 40 DAYS AND COUNTING IN THE SHOP AT TOBIN JEEP IN LAS VEGAS NEVADA. EMMANUEL LAPENA 408-296-3055

THE CONSUMER RECEIVED A RECALL LETTER NHTSA#03V460000. THE DEALER REPLACED THE FRONT CONTROL ARM AND BALL JOINTS. HOWEVER, THE DEALER INDICATED THE CONSUMER HAD TO PAY $100.00 FOR A FRONT END ALIGNMENT. *JB

WHILE DRIVING ON DAMP ROADS THE BRAKES FAILED TO STOP THE VEHICLE WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THIS PROBLEM HAS ALMOST CAUSED SEVERAL REAR END COLLISIONS. *AK *NM

2002 JEEP LIBERTY -- PLUGS FOUL MONTHLY. NO POWER. ACTS LIKE IT'S RUNNING ON 3 CYLINDERS. AUTOWORLD SOUTH GLENS FALLS DEALER WOULD ONLY REPLACE PLUGS, TOLD BY THEM THAT CHRYSLER WOULD NOT REIMBURSE THEM FOR TRYING TO FIND OUT WHAT WAS WRONG. DEALER REFUSED TO RETURN PHONE CALLS. CAR RUNS LIKE AN OLD LEMON. NOW NEW DEALERSHIP IS GOING TO REPLACE SPARK PLUGS AND WIRES. IT WILL PROBABLY STILL RUN LIKE A COVERED WAGON. *LA

WHILE DRIVING IN CLEAR WEATHER AT 50 MPH, THE FRONT PASSENGER TIRE SEPARATED FROM THE AXLE, ACCORDING TO THE INSURANCE REPRESENTATIVE. *AK. A LITTLE AFTER THE ACCIDENT HAD OCCURRED THERE WAS A RECALL ISSUED ON THE 2002 JEEP LIBERTY'S BY CHRYSLER, SO THE DEALERS WILL NOW REPLACE THE DEFECTIVE FRONT LOWER BALL JOINTS AND WITH MODIFIED ASSEMBLIES. *CB THE WHEEL ASSEMBLY AT THE BALL JOINT BROKE, WHICH CAUSED THE TIRE ASSEMBLY TO COME OFF. *CB THE VEHICLE FLIPPED OVER TWICE AND CONSEQUENTLY THE CONSUMER SUFFERED INJURIES. *JB

WHILE DRIVING THROTTLE STUCK, CAUSING THE VEHICLE TO ACCELERATE WITHOUT WARNING. AS A RESULT, VEHICLE COLLIDED INTO TWO OTHER VEHICLES. NO REPORT OF AIR BAG DEPLOYMENT. *AK

VEHICLE PULLS TO THE RIGHT. HAS BEEN TAKEN IN FOR REPAIR REPEATEDLY. ALL DEALERSHIP DOES IS REALIGN BUT DOES NOT LOOK INTO WHY THIS KEEPS HAPPENING. *LA