2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - CORAOPOLIS, PA

    WHILE DRIVING, THE DRIVER HEARD A LOUD KING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK VEHICLE TO DEALERSHIP AND THE MECHANIC INDICATED THE PROBLEM WAS THE REAR AXLE WHICH NEEDED TO BE REPAIRED OR REPLACED DEPENDING ON THE DAMAGE THAT HAD BEEN DONE.*AK *JB *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - PORT JERVIS, NY

    WHILE DRIVING AT 35 MPH VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. CONSUMER HAD VEHICLE TOWED TO A DEALERSHIP. MECHANIC TOLD THE CONSUMER THAT TRANSMISSION FAILED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - WILMINGTON, NC

    FUEL VAPOR HOSES SPLIT IN TWO ON MY 2002 JEEP LIBERTY. DEALER REPLACED THE HOSES "DOING ME A FAVOR BY PUTTING IT UNDER WARRANTY." *LA

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - MILLER PLACE, NY

    2002 JEEP LIBERTY : MY WIFE BACKED LIBERTY OUT OF DRIVEWAY & AS SHE WAS TURNING STEERING WHEEL DRIVER SIDE FRONT WHEEL COLLAPSED CAUSING EXTENSIVE DAMAGE TO LIBERTY . LIBERTY HAS BEEN AT DEALER WAITING TO BE INSPECTED BY CHRYSLER/JEEP. *AK

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - COLUMBIA, SC

    I HAVE A 2002 JEEP LIBERTY AND ON OCT. 7, 2003, I HAD AN INCIDENT IN WHICH MY STEERING WHEEL AND TIRES LOCKED UP DURING A LEFT TURN CAUSING ME TO TURN IN A FULL 360 FACING THE CAR THAT WAS BEHIND ME. THIS WAS ON A TUESDAY. ON FRIDAY, OCT. 10, 2003, I WAS MAKING A RIGHT TURN INTO A GAS STATION AND MY CAR SKIDDED CAUSING ME TO LOSE BRIEF CONTROL OF MY CAR AGAIN. I WAS ABLE TO STRAIGHTEN UP THE CAR AND AVOID ANOTHER 360 AND POSSIBLE COLLISION WITH GAS PUMPS. LUCKILY, NO ONE WAS HURT AND THERE WAS NOT ANY PROPERTY DAMAGE IN EITHER SITUATION. AT THIS POINT, I CONTACTED THE DEALERSHIP ([XXX]) WHO TOLD ME IT WAS MY TIRES. I WENT TO GOODYEAR AND THEY SAID MY TIRES WERE FINE AND I SHOULD GO TO THE DEALERSHIP. I CALLED THE DEALERSHIP BACK AND THEY TOLD ME TO BRING IT IN AND THEY WOULD CHECK IT OVER BUT THEY HAD NOT HEARD OF THIS PROBLEM BEFORE. THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY CAR AND I REALLY DIDN'T FEEL LIKE I RECEIVED GOOD CUSTOMER SERVICE. MY REASON FOR SUBMITTING THIS NOW IS BECAUSE I HAVE SEEN ARTICLES AND MY MOTHER HEARD IT ON THE NEWS THAT THERE HAS BEEN A RECENT RECALL ON 2002 JEEP LIBERTIES THAT MIGHT EXPLAIN WHAT HAPPENED. I CONTACTED THE DEALERSHIP TONIGHT AND ASKED THEM ABOUT A RECALL AND THEY DENIED THAT THERE IS ONE. I AM ALSO UNABLE TO FIND IT ON YOUR SIGHT ALTHOUGH THE ARTICLE I READ STATED IT AS BEING RELEASED BY YOU. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED AGAIN BUT I DO NOT FEEL AS SAFE IN MY CAR AS I DID BEFORE THE INCIDENTS. PLEASE CONTACT ME AND LET ME KNOW IF THERE IS A RECALL AND IF NOT, PLEASE DOCUMENT MY COMPLAINT. THE NEXT PERSON MAY NOT BE AS LUCKY. THANK YOU, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - SPENCER, NC

    FRONT BRAKES MAKING A SCRAPING NOISE, ROTORS VERY HOT, FRONT PADS SQUEAKING CONSTANTLY WITH OUT FOOT ON BRAKE PEDAL, STICKING FRONT CALIPERS HANGING UP, ROTORS HAD HOT SPOTS VISIBLE, GRINDING NOISE FROM REAR, BROKEN SPRING FROM REAR SHOE AT 11,068 MILES. I HAVE GRAVE CONCERNS REGARDING MY SAFETY IN THIS VEHICLE. CONTINUE TO HAVE PROBLEMS WITH BRAKES. REAR BRAKE DRUMS REPLACED AT 11,927 MILES. PROBLEM WITH BRAKES STARTED AROUND 6,000 MILES. *LA

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - EMPORIUM, PA

    RADIO/CD PLAYER QUIT WORKING AND THE DISPLAY BLINKS ON AND OFF WITH RADIO TURNED ON OR OFF AND NOTICED A CLICKING SOUND FROM WITHIN THE DASH. ALSO FROM TIME TO TIME THE DOME LIGHT WOULD COME ON WITHOUT INTERVENTION. *LA

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - DALLAS, TX

    THE AIR CONDITION (A/C) HOSE BROKE AND SQUIRTED OIL ON THE SERPENTINE BELT, CAUSING IT TO DETERIORATE AND BREAK. THE HOSE APPEARED TO BE CUT, WHICH LEADS ME TO BELIEVE THAT A STRAND OF THE BELT HAD BROKEN AND, BY CONSTANTLY WHIPPING THE HOSE, WHICH IS MUCH TOO CLOSE TO THE BELT, EVENTUALLY WORE THROUGH THE HOSE. I LOST BOTH POWER STEERING AND POWER BRAKES IN THE MIDDLE OF THE FREEWAY AT 60MPH. *LA

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - RIPON, WI

    AS WITH MANY OTHERS ON THIS SITE, I HAVE BEEN HAVING DRIVE LINE VIBRATIONS AT AROUND 45-55 MPH; ALSO, PULLING TO THE RIGHT (AFTER 3 ALIGNMENTS!) WHICH CAUSE TIRES TO WEAR PREMATURELY. JEEP REALLY SHOULD FIX THIS STUFF FOR ALL OF US! *LA

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - OAK PARK, MI

    WHILE DRIVING ELECTRICAL SYSTEM STOPPED FUNCTIONING ,CAUSING THE VEHICLE TO LOSE BRAKE POWER/POWER STEERING/LIGHTS, AND ENGINE STALLING. DEALER HAS NOT DETERMINED THE CAUSE OF PROBLEM. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE