2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A TURN AND DRIVING APPROXIMATELY 2 MPH, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END AS THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT LOWER BALL JOINT ASSEMBLY FRACTURED. IN 2006, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) HOWEVER, FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER ADVISED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL FOR OCCUPANT RESTRAINT CONTROL MODULE A YEAR AGO AND HAVE BEEN TRYING TO GET IT FIXED WITHOUT ANY LUCK. THE PARTS ARE STILL NOT AVAILABLE AND IT HAS BEEN OVER A YEAR. I AM UNSATISFIED WITH THE ABILITY OF THE DEALER TO FIX MY RECALL IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE 2 RECALLS ON MY JEEP RIGHT NOW. N46 AND R06- I WAS TOLD TODAY BECAUSE I LIVED IN WINTER CONDITIONS THAT THE N46 - CANNOT BE INSTALLED BECAUSE THERE IS CORROSION IN THE FRAME OF THE CAR MAKING IT IMPOSSIBLE FOR THE HITCH TO BE INSTALLED. SO IF I AM IN A COLLISION AND REAR ENDED MY FUEL TANK COULD EXPLODE. THE R06 COULD NOT BE PREFORMED WHICH IS THE OCCUPANT RESTRAINT CONTROL MODULE BECAUSE THERE HAVE BEEN NO PARTS AVAILABLE SINCE FEBRUARY OF 2015. SO I COULD BE DRIVING AND MY AIRBAGS COULD DEPLOY WHICH WILL RESULT IN AN ACCIDENT. I CALLED THE FCA RECALL ASSISTANCE CENTER AND THEY WERE UNABLE TO GIVE ME A SOLUTION TO EITHER ISSUE. I TOOK TIME OFF OF WORK TO HAVE THESE ISSUES RESOLVED AND IT WAS A WASTE OF MY DAY AND TIME NOT TO MENTION THE FACT THAT MY VEHICLE IS UNSAFE TO DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/16*LJ *CN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT FRONT PASSENGER SIDE UPPER BALL JOINT DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL RELATED TO THE SUSPENSION IN 2007 BUT THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE FAILURE MILEAGE WAS 153,000. UPDATED 02/26/16*LJ *CN