2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - SKILLMAN, NJ

    REAR BRAKE AXLE SEALS HAVE FAILED 3 TIMES WHICH SOAKED THE BRAKE PADS EACH TIME. DEALER REPLACED SEALS AND PADS. NOW THE VEHICLE IS SHAKING AND PULSATING ESPECIALLY IN THE STEERING WHEEL WHEN BRAKING FROM 60-40 MPH. PLEASE ALSO NOTE THAT THE TRANSMISSION FAILED AND WAS REPLACED AT 25,000 MI.*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - BALTIMORE, MD

    WITHIN A YEAR AND A HALF, I HAD THREE WINDSHIELD REPLACEMENTS. INSURANCE AGENT SAID WITH THAT MANY REPLACEMENTS, COULD BE DEFECT. EVERY TIME JEEP HIT BUMP, WOULD SQUEAK. TOOK TWO DEALERSHIPS 5 ATTEMPTS TO FIX. PAINT WAS PEELING ON GRILL, HAD REPAINTED. JEEP CONSTANTLY PULLS TO THE RIGHT. HAVE HAD ALIGNMENT AND TIRE ROTATIONS, STILL NOT FIXED. LATEST, ALL FOUR ALUMINUM WHEELS ARE CORRODING DUE TO THEM BEING MANUFACTURED WITH ALUMINUM AND STEEL. ACCORDING TO THE DEALERSHIP, THE RIMS HAVE BEEN REDESIGNED, BUT BECAUSE MY MILEAGE IS OVER 36, 000 MILES, THEY ARE CHARGING TO REPLACE THEM EVEN THOUGH A DEALER AT THE SAME DEALERSHIP WAS HAVING THE EXACT SAME PROBLEM AND HAD HIS REPLACED AT NO COST. FIELD DISTRICT MANAGER REFUSES TO SPEAK TO ME, WHO MADE THE DECISION FOR ME TO PAY. CAN SOMEONE PLEASE GUIDE ME IN THE RIGHT DIRECTION. I NEED HELP. [email protected]. *JB

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - UNKNOWN, DC

    2002 JEEP LIBERTY NAR 06/26/2003. *MR THE CONSUMERS JEEP WENT STRAIGHT INSTEAD OF RIGHT WHEN SHE APPLIED THE BRAKE TO MAKE A RIGHT TURN. THE VEHICLE STOPPED WHEN IT HIT A MEDIAN . THE VEHICLE WAS TOWED TO THE DEALERSHIP AND TWO WHEELS AND A TIRE WERE REPLACED. THE CONSUMER PAID APPROX $784.77 FOR REPAIRS AND AGAIN THE VEHICLE LOST CONTROL SWAYING FROM LEFT TO RIGHT. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP SO IT COULD BE INSPECTED, HOWEVER NO PROBLEMS WERE IDENTIFIED. THE CONSUMER IS AFRAID THAT A MORE SEVERE ACCIDENT MAY OCCUR IF THE DEALERSHIP CAN'T IDENTIFY THE PROBLEM WITH THE VEHICLE. PLEASE INVESTIGATE AND GIVE PROMPT RESPONSE TO CONSUMER. *CB THE CONSUMER WAS TOLD THAT THE PROBLEM WAS POSSIBLY WITH THE TIRES. *JB

    Source: CONSUMER LETTER
  • 2002 JEEP LIBERTY
    - ALBUQUERQUE, NM

    DESIGN PROBLEMS WITH WINDOWS ON 2002 JEEP LIBERTY. *MR THE REAR SWING FLIP UP WINDOW WAS UNSAFE. EVERY TIME THE REAR GATE WAS OPENED, THE WINDOW WOULD SWING OPEN. THERE WAS NO HANDLE ON THE WINDOW. (MUST FIRMLY PLACE HAND ON WINDOW TO SHUT) WHEN IT RAINED, THE WINDOW WOULD BECOME EXTREMELY SLIPPERY AND HAVE TO BE HELD FIRMLY TO LOCK. THE VEHICLE ALSO MADE A LOUD WIND NOISE WHEN DRIVEN AT 45 MILES PER HOUR. *SCC THE CONSUMER STATED THE VEHICLE DID NOT GET GOOD GAS MILEAGE *JB

    Source: CONSUMER LETTER
  • 2002 JEEP LIBERTY
    - ROYAL OAK, MI

    CHECK ENGINE LIGHT KEEPS COMING BACK ON AFTER REPAIR. HAS BEEN REPAIRED 3 TIMES OVER THE PAST FEW MONTHS AND IT CAME BACK ON AGAIN 2 DAYS AFTER IT HAD BEEN REPAIRED THE LAST TIME. EACH AND EVERY TIME THE CAUSAL PART IS DIAGNOSED AS AN O2 SENSOR, AND YET REPLACING THEM DOES NOT SEEM TO SOLVE THE PROBLEM FOR MORE THAN A FEW DAYS. *NLM

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - KALAMAZOO, MI

    WHILE DRIVING 40 MPH THE VEHICLE HIT A LARGE PATCH OF DEEP SLUSH WHICH PULLED THE VEHICLE OFF THE ROAD. AS A RESULT THE VEHICLE HIT A TREE HEAD ON. THE VEHICLE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT PROPERLY RESTRAIN THE DRIVER. THE DRIVER HIT HER HEAD ON THE DASH AND EXPERIENCED SWELLING IN HER LEFT KNEE, A STIFF NECK, HEADACHES AND BRUISING OF THE LEFT LEG AND FOREARM. THE MANUFACTURER INDICATED THE AIR BAGS PERFORMED AS DESIGNED SINCE THE DAMAGE TO THE VEHICLE WAS CENTERED ON THE LEFT SIDE OF THE VEHICLE. *MR *NLM *JB

    Source: CONSUMER LETTER
  • 2002 JEEP LIBERTY
    - JACKSONVILLE, NC

    CONSUMER WAS DRIVING WITH CRUISE CONTROL SET TO 62MPH AND WITHOUT WARNING VEHICLE DECELERATED TO 0 MPH; THEN, JUMPED TO 95 MPH, BUT CONSUMER WAS NOT ABLE TO DISENGAGE CRUISE CONTROL. TOOK TO DEALER, WHO DIAGNOSED THAT THE SPEED SENSOR HAD FAILED FOR THE 4TH TIME. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - NEW ROCHELLE, NY

    EXCESSIVE SHAKING AND PULSATION WHILE BRAKING. JEEP LIBERTY HAS 42,000 MILES. *AK

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - NORTHFIELD, NJ

    JEEP 2002 LIBERTY SPORT 4WD WHEN MAKING RIGHT HAND TURN IN 2WD OR 4WD WHEELS BIND/ TURN ANDCAR STOPS DEAD IN TRACKS, SOMETIMES HEAR THUMPING OR METAL SOUND. ACTS LIKE A INTERMITTENT TRANSFER CASE PROBLEM...CAR IS IN 2WD MOST OF THE TIME..SHARP RIGHT TURN WELL WITH-IN TURNING RADIUS OF JEEP...NORMAL DRIVING! *AK

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - STOCKTON, CA

    I HAD A HEAD ON CRASH WITH A CEMENT DIVIDER ON DEC 24TH 2002. THE LIBERTY WAS A TOTAL LOSS AND I RECEIVED A HEAD, NECK AND BACK INJURY. THE AIRBAGS DID NOT DEPLOY EVEN THOUGH I WAS TRAVELING 65 MPH WHEN THE CRASH ACCORDED. CHRYSLER WAS CONTACTED AND TOOK NO RESPONSIBILITY FOR THE AIRBAGS. THEY STATED THE THRESHOLD FOR THE SENSORS WERE NOT MET AND IF THEY HAD, I COULD HAVE BEEN HURT WORSE. THEY SAID AIRBAGS DEPLOY AT 200 MPH AND CAN CAUSE INJURIES WORSE THAN THE CRASH. *JB

    Source: NHTSA WEB SITE