2004 JEEP LIBERTY Complaints
View complaints related to 2004 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2004 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP LIBERTY- TUALATIN, OR
WHILE DRIVING, THE SUNROOF MOTOR ASSEMBLY SUFFERED A CATASTROPHIC FAILURE WHILE CLOSING. THE PLASTIC RAIL ASSEMBLY MADE A LOUD CRACKING SOUND AND THE GLASS WEDGED FIRMLY AGAINST THE ROOF, HALF OPEN. THIS OCCURED SHORTLY AFTER MY REPLACING ALL 4 DOOR WINDOW REGULATORS (FOR THE SECOND TIME) DUE TO WHAT CAN ONLY BE DESCRIBED AS NEGLIGENCE IN THE ENGINEERING DESIGN OF THE PLASTIC CARRIER ASSEMBLY THAT CANNOT SUPPORT THE LOAD OF THE WINDOW AS IT IS INTENDED TO. THE FAILURE TO PROPERLY DESIGN THESE COMPONENTS HAS LED TO THE WINDOWS FALLING INTO THE DOOR UNEXPECTEDLY WHILE DRIVING, EACH TIME CAUSING AN UNNERVING DISTRACTION TO ME AS A DRIVER, AND UNNECESSARILY ENDANGERED MYSELF AND THE GENERAL PUBLIC IN THE VICINITY WHEN THESE EVENTS OCCURRED. IT APPEARS THERE ARE COUNTLESS INSTANCES OF THIS ISSUE BEING DESCRIBED ON LINE, AND A RECALL NEEDS TO OCCUR.
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- NEWARK, DE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE VEERED TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MILD INJURIES TO HIS LEFT WAIST, BUT DID NOT SEEK MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE FAILURE MILEAGE WAS 117,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP LIBERTY- LINCOLN, NE
THE WINDOW ACTUATOR CAME APART AND WRAPPED AROUND THE DOOR LATCH MECHANISM IN THE BACK WHERE MY TODDLER SETS, WE WERE UNABLE TO OPEN THE DOOR. MY HUSBAND HAD TO TAKE THE DOOR PANEL APART FROM THE INSIDE AND CUT THE WIRE IN ORDER FOR THE DOOR TO BE OPENED. ALL OF MY WINDOW ACTUATORS HAVE STOPPED WORKING AND HAVE HAD TO BE REPLACED.
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- BIRMINGHAM, AL
I BOUGHT A GOODYEAR TIRE FOR MY JEEP LIBERTY AND THE TIRE FAILED AND UPON INSPECTION THERE WAS A TEAR ON THE SIDE WALL OF THE TIRE WHICH WAS UNREPAIRABLE AND HAD TO BE REPLACED . THIS IS A DEFECT IN THE TIRE AND NOT FROM ROAD HAZARDS
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- GILBERT, AZ
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP LIBERTY- TROTWOOD, OH
I WAS DRIVING UP THE STREET HEARD SOMETHING LIKE A RAN OVER SOMETHING THEN JEEP CUT OFF GOT OUT TO SEE IF I RAN OVER SOMETHING BUT NOTHING WAS THERE AND JEEP WOULD NOT START BACK UP, WHAT IF I HAD BEEN ON THE HIGHWAY OR BUSY TRAFFIC I COULD HAVE BEEN SERIOUSLY HURT, WHICH U AM BLESSED THAT DID NOT HAPPEN, THE PROBLEM I HAVE IS CHRYSLER SHOULD NOTAKE ANYTHING THAT COULD CAUSE YOU BODILY HARM. A COMPUTER SHOULD NEVER GO OUT THAT IS DANGEROUS. I HAD TO HAVE THE JEEP TOWED TO MY HOME AND THEN TO A SHIP ON TWO DIFFERENT TIMES AN ONE TIME BACK HOME FROM THE SHOP BECAUSE I DID NOT HAVE 900.00 TO REPAIR. SO I'M STUCK WITHOUT HAVING MY JEEP REPAIRED BECAUSE I'M ON A FIXED INCOME. ALSO HAVING ELECTRICAL PROBLEM WHERE CHRYSLER DID POOR WIRING., CIGARETTE LIGHTER KEEP GOING OUT, BLINKER AND RADIO WIRING IS TERRIBLE AND ONE OF THE FRONT LIGHTS. CHRYSLER YOU GOT TO DO A BETTER JOB, BECAUSE I LOVED MY JEEP, BUT VERY DISAPPOINTED BECAUSE I CAN'T AFFORD TO HAVE IT REPAIR.
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- SICKLERVILLE, NJ
ON TUESDAY, AUGUST 25, 2015, I WAS ON MY WAY TO A WORKSHOP FOR MY JOB ON ROUTE 73 IN BERLIN, NEW JERSEY. I HAD STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO GO. THE CAR STALLED OUT ALL THE LIGHTS ON THE DASH BOARD BLINKED ON AND OFF AND THE CAR SHUT COMPLETELY OFF. THEN WHITE SMOKE CAME OUT FROM UNDER THE HOOD. SO AS I WAS SITTING CONTEMPLATING WHAT TO DO NEXT. I LOOKED UP AND THE DRIVER IN THE CAR NEXT TO ME STARTED YELLING THAT THERE WAS FIRE UNDERNEATH THE CAR. I IMMEDIATELY EXITED THE CAR AND CROSSED THE STREET ON A BUSY HIGHWAY. WHEN I REACHED THE OTHER SIDE OF THE STREET. PITCH BLACK SMOKE ALONG WITH RED FLAMES BILLOWED OUT FROM UNDER THE HOOD. AFIRE RESCUE TRUCK ARRIVE AND IMMEDIATELY USED A FIRE EXTINGUISHER TO DOUSE THE FIRE. THEN, THE FIRE TRUCKS AND POLICE CAME TO FOLLOW UP. THE FIREMAN LIFT THE HOOD UP AND ALLOWED ME TO VIEW THE DAMAGE. THE BATTERY ALONG WITH OTHER ITEMS ON THE ENGINE WAS MELTED LIKE CANDLE WAX. THE CAR WAS TOWED AWAY, HOWEVER AS THE CAR WAS PLACED ON THE FLATBED OF THE TRUCK, MY TRUCK STARTED SMOKING AND FLAMES WERE SHOOTING FROM UNDER THE CAR. CAR HAS BEEN DECLARED TOTALED. THAT WAS A VERY SAD DAY FOR ME.
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- CHRITIANSBURG, VA
WINDOW REGULATOR HAS FAILED ON FRONT PASSENGER WINDOW AND MANY REPORTS THIS IS DUE TO A CHEAP PLASTIC ASSEMBLY THAT SUPPORTS THE GLASS INSTEAD OF METAL.IT IS THE MANUFACTURES FAULT AS THIS FAILS FOR NO REASON.MY WINDOW WAS TILTED WHEN I GOT IN IT THIS MORNING,NO VANDALISM ,NOR STORMS.IT MAKE A WHIRRING NOISE WHEN USING THE UP BUTTON AND WENT STRAIGHT WITH THE CABLE FROM THE REGULATOR SNAKING UP THE SIDE OF THE DOOR.IT IS UP NOW BUT WITH ALL THE INFO FOUND FEELING I SHOULD NOT PAY FOR IT AND THE ISSUE JUST REPEATS ITSELF AFTER REPLACEMENT BECAUSE OF INADEQUATE EQUIPMENT. PLEASE HELP ME AND SO MANY OTHERS HAVING THE SAME EXPERIENCE. I CAN SEE HOW THIS WOULD BE CONSIDERED A DANGEROUS ON THE HIGHWAY. PLEASE USE THE ATTACHED LINK TO SEE MANY MORE REPORTS OF THE SAME ISSUE HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2004/WINDOWS_WINDSHIELD/WINDOWS_FAIL.SHTML
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- OHMAHA, NE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE NEARLY ENCOUNTERED THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED BOTH REAR LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP LIBERTY- MUSKEGON, MI
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6. UPDATED 3/28/2016 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE