2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - SANTA FE, NM

    VEHICLE WOULD WANDER ACROSS THE ROAD WHEN DRIVING AT HIGHWAY SPEEDS OF 60-65 MPH, DEALER WAS NOT NOTIFIED AT THIS TIME. *AK *YD

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - AKRON, OH

    CONSUMER STATES THAT THE SEATBELTS. PLEASE PROVIDE ADDITIONAL DETAILS. CONSUMER STATES THAT THE SEAT BELTS WERE DEFECTIVE.*JB CHRYSLER BOUGHT VEHICLE BACK. *AK *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ERVINE, CA

    CONSUMER STATES THAT THE SUSPENSION ON THE VEHICLE IS NOT DESIGNED CORRECTLY AND THE CONSUMER ALMOST FLIPED THE VEHICLE. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - BEDMINSTER, NJ

    I HAD THE PLEASURE OF HAVING A FLAT. IN CHANGING THE FLAT I FOLLLOWED THE DIRECTIONS AND RAISE THE VEHICLE TO REMOVE THE FLAT. WHEN I ATTEMPTED TO RAISE THE VEHICLE HIGHER TO PUT ON THE SPARE, WHICH IS FULL SIZE, I COULD NOT RAISE THE LIBERTY HIGH ENOUGH. AS I LOOKED AT THE JACK AS I WAS TURNING THE HANDLE, I COULD SEE THAT THE POSITION WITHIN THE JACK STAND WAS NO MOVING HIGHER, I HAD REACHED THE MAXIMUM HEIGHT. THIS WAS A MOJOR PROBLEM. HOW TO RAISE THE VEHICLE HIGH ENOUGH TO GET THE NEW TIRE ON. THE ONLY CHOISE I HAD WAS TO FIND SOMETHING TO PUT UNDER THE JACK. I NEEDED AT LEAST 3 TO 4 INCHES TO RAISE THE JACK UP SO THE I COULD RAISE THE VEHICLE BY THE SAME AMOUNT. I WAS ABLE TO FIND A TREE BRANCH WHICH I PLACED UNDER THE JACK. THIS WAS HAPPENING ON A INTERSTATE HIGHWAY. AFTER PUTTING THE BRANCH UNDER THE JACK I WAS ABLE TO RAISE THE VEHICLE UP HIGH ENOUGH TO PUT ON THE SPARE. THE PROBLEM IS THAT THE PISTON WITHIN THE JACK WILL ONLY TO UP HIGH ENOUGH TO TAKE A FLAT TIRE OFF, BUT NOT HIGH ENOUGH TO PUT A SPARE TIRE ON. THE PISTON IS TO SHORT BY ABOUT 3 TO 4 INCHES. I FEEL THAT THERE IS A REAL SAFETY ISSUE HERE. PUTTING A TREE BRANCH UNDER THE JACK IS NOT HOW ONE CHANGES A TIRE. AS I WAS RAISING THE VEHICLE I THOUGHT IF THE WEIGHT IF THE LIBERTY CRUSHED THE BRANCH I WAS GOING TO HAVE A LOT MORE PROBLEMS. HOW I WAS NEVER GOING TO BE ABLE TO GET THE JACK IN THE RIGHT POSITION. OR EVEN WORSE WAS WHAT WOULD HAPPEN IF I HAVE MYSELF UNDER THE VEHICLE IN SOMEWAY AND THE BRANCH CAME APART, THAT WAS GOING TO HURT. WHAT JEEP NEEDS TO DO IS RE-DESIGN THE JACK. THE STAND EITHER HAS TO BE TALLER OR THE PISTION HAS TO BE LONGER TO GET THE VEHICLE HIGH ENOUGH TO BE ABLE TO PUT THE SPARE. AS A SIDE NOTE PLEASE MAKE THE COMMET SECTION BIGGER. TRYING TO TYPE IN CURRENT MANNER IS NOT EASY. IT WOULD MAKE IT SO MUCH BETTER TO SEE ALL THE TEXT AS ONE IS TYPING. THANK YOU. *AK

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - COLBROOK, NH

    WHEN APPLYING BRAKES THEY LOCKED UP, CAUSING LOSS OF CONTROL. VEHICLE HIT A TREE. DEALER CONTACTED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - NEBO, NC

    I GOT RECALL FOR DASH BOARD UNDER STEERING COLUMN STATING IT NEEDED TO BE FIXED BECAUSE OF POSSIBLE PROBLEM OF FALLING OFF WHILE DRIVING CAUSING A MAJOR ACCIDENT.. TOOK VEHICLE IN FOR RECALL. ONE WEEK LATER WHILE DRIVING, THE DASH BOARD UNDER STEERING COLUMN FELL OFF AND LANDED ON MY FEET. I HAD TO STOP MY VEHICLE IN THE ROAD TO REMOVE DASH. RETURNED TO DEALERSHIP AND COMPLAINED. THEY PUT PIECE BACK ON. NOW, APPROXIMATELY TWO MONTHS LATER THE SAME PIECE FELL OFF AGAIN. IF THIS IS A RECALL, THE FIX IS WORSE THAN THE ORIGINAL !!!!!*AK

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CROWLEY, TX

    WHILE DRIVING 35 MPH AROUND A CURVE THE VEHICLE TIPPED OVER ON TWO WHEELS WITHOUT WARNING WHILE ON DRY PAVEMENT. NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - CROWLEY, TX

    CONSUMER STATES WHILE SECURED IN THE DRIVER AND PASSENGER SEAT BELTS THE BUCKLES UNLOCK WITHOUT WARNING WITH THE SLIGHTEST RUFF MOVEMENT OFTHE PASSENGER. NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - COLCHESTER, CT

    RECALL 01V373000/ MANUFACTURER'S RECALL A07; GOT RECALL ABOUT 3 OR 4 WEEKS AGO. WHEN CALLED FOR AN APPOINTMENT DEALER INDICATED HAD NO PARTS. CALLED MANUFACTURER, AND WHICH MANUFACTURER CALLED DEALER. DEALER STATED TO MANUFACTURER HAD PARTS, BUT WHEN CONSUMER CALLED BACK DEALER DID NOT HAVE PARTS.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - TAMPA, FL

    CONSUMER READ ABOUT A RECALL OF AN AIRBAG DEFECT, CONSUMER CONTACTED DEALERSHIP BUT WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN RECALL DUE TO THE VEHICLE IDENTIFICATION NUMBER.*MJ

    Source: CONSUMER LETTER