2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- MECHANICSBURG, PA
RECALL OCCUPANT RESTRAINT CONTROL MODULE R06 / NHTSA 15V-046 RECALL IS DATED 2/6/15. IT IS NOW NOVEMBER 2015 AND THE PARTS ARE NOT AVAILABLE TO GET THIS SAFETY RECALL ISSUE CORRECTED. I HAVE CONTACTED BY DEALER SINCE FEB 2015 TO BE TOLD THE SAME THING THAT CHRYSLER HAS NOT SENT THEM THE PARTS. HOW MUCH LONGER DO I NEED TO WAIT PUTTING MYSELF AT RISK??
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MILTON, DE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- GASTONIA, NC
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- DAWSONVILLE, GA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP LIBERTY- ROCHESTER HILLS, MI
MY JEEP CURRENTLY HAS 42,000 MILES AS OF NOV 1, 2015. IT IS 14 YEARS OLD. HOWEVER, THE 3.7 L ENGINE HAS A HISTORY (1 IN 200 AS BEST I CAN TELL FROM THE INTERNET) OF SOMEHOW COAGULATING OIL INTO SLUDGE AROUND THE 50,000 MILE MARK. THIS JEEP IS PART OF THE TRAILER HITCH AND AIRBAG RECALL, BUT AS YOU KNOW DEALERSHIPS NEVER GOT PARTS TO UPDATE. HOWEVER, IT ALSO SEEMS THE ENGINE WAS DESIGNED TO FAIL ON THESE MODELS. MECHANICS THAT WORK ON THESE ENGINES JUST SHAKE THEIR HEADS AND TELL YOU CHRYSLER UPDATED THE ENGINE TO FIX THIS BUT THAT DOESN'T HELP ANYBODY WHO HAS AN ORIGINALLY DESIGNED ENGINE. AGAIN, THESE ENGINES WERE DESIGNED TO SLUDGE. IT USUALLY STARTS WITH ROCKER ARMS CRACKING/BREAKING AND EVEN AFTER REPLACEMENT AND CLEANSING THE OIL SLUDGES UP AGAIN. OF COURSE, CHRYSLER DEALERSHIPS ACT LIKE EVERY OCCURRENCE OF THIS IS ISOLATED, BUT THIRD PARTY MECHANICS KNOW BETTER. MINE HAS TWO JEEPS RIGHT NOW THAT ARE SLUDGED. BASICALLY THE SOCIAL SAFETY CONCERN IS THAT YOUR ENGINE CAN BREAK WHEN YOU'RE DRIVING. AND ALSO THAT CHRYSLER SOLD BATCHES OF THESE ENGINES THAT THEY KNEW WERE DEFECTIVE, IF NOT AT THE ORIGINAL DESIGN THEN SOON AFTER; WHEN THEY DECIDED THEY HAD TO CHANGE THE ORIGINAL DESIGN. I'M ONLY BEING AFFECTED BY IT NOW BECAUSE I HAVE SO FEW MILES ON MY JEEP. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- TERRA HAUTE, IN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MORRISTOWN, TN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE AIR BAGS. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS WERE BURNED OUT AND THE WINDOWS FAILED TO CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MADISON, WI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 02/04/16 *BF *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- OMAHA, NE
I HAVE AN OPEN RECALL NOTICE R06 FOR THE OCCUPANT RESTRAINT CONTROL MODULE FROM FEBRUARY 2015. MY "AIRBAG" INDICATOR LIGHT HAS COME ON. I CONTACTED A DEALER TODAY AND WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE, BUT THAT I COULD MAKE AN APPOINTMENT AND HAVE THE INDICATOR LIGHT INVESTIGATED AT MY COST. THIS IS UNACCEPTABLE. I CONTACTED THE FCA RECALL NUMBER TODAY AND WAS TOLD THAT PARTS WILL NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2016, SOMEWHERE BETWEEN 2 1/2 AND 5 1/2 MONTHS FROM NOW. I MENTIONED THE AIRBAG INDICATOR LIGHT AND THE FACT THAT MY PREGNANT DAUGHTER-IN-LAW DRIVES THE VEHICLE. THE ADVICE I WAS GIVEN WAS THAT I SHOULD CONTACT MY DEALER ABOUT A LOANER UNTIL THE PARTS ARRIVE. AGAIN, UNACCEPTABLE.
Source: NHTSA WEB SITE