2012 JEEP LIBERTY Complaints
View complaints related to 2012 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 JEEP LIBERTY- SAINT MARYS, PA
THE AIRBAG WARNING LIGHT STAYS ON. THIS VEHICLE WAS NEVER IN AN ACCIDENT. THE LIGHT JUST CAME ON AND STAYED ON WHEN THE VEHICLE WAS STARTED. AN APPOINTMENT HAS BEEN MADE TO HAVE THIS CHECKED, BUT AFTER INVESTIGATING ONLINE I HAVE FOUND MULTIPLE COMPLAINTS ABOUT THIS. I WISH JEEP WOULD COVER THIS AS IT SEEMS QUITE EXPENSIVE TO REPAIR.
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- WEST NYACK, NE
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE TEMPERATURE GAUGE BECAME VERY HIGH AND CAUSED THE AIR CONDITIONING TO BLOW HOT AIR. THE OVERHEATING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE TRANSMISSION WAS REPLACED. WHEN THE CONTACT RETRIEVED THE VEHICLE, THE ENGINE HESITATED AND VIBRATED. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT ONE OF THE ENGINE CYLINDERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, BASED ON THE DEALER'S DIAGNOSIS, THE FAILURE WAS A MAINTENANCE ISSUE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,354.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP LIBERTY- AKRON, OH
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) TO THE DEALER BUT WAS INFORMED THAT THE RECALL REMEDY WOULD NOT REPAIR THE AIR BAG WARNING LIGHT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP LIBERTY- BROOK PARK, OH
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT BOTH REAR WINDOWS AND THE FRONT PASSENGER SIDE WINDOW WOULD NO LONGER OPEN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 31,629.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP LIBERTY- HARKER HEIGHTS, TX
AT 48K MILES ENGINE STARTED HAVING MULTIPLE CYLINDER MISSFIRES, TOO LEAN THEN TOO RICH CODES FOR CYCLINDERS WHILE TRAVELING ON THE HIGHWAY, BROUGHT TO DEALER, WAS CHARGED $148 TO REPLACE O2 SENSOR. DROVE VEHICLE OUT OF THE LOT, AND WITHIN FIVE MILES FROM DEALER, EXPERIENCED SAME TROUBLE. AFTER ONE AND HALF WEEKS AT THE DEALER, THEY HAD REPLACED 2 PCM MODULES, O2 SENSORS AND THEN THE CATALYTIC CONVERTER. VEHICLE WAS DRIVEN NO LESS THAN 3 MONTHS AND 5K DRIVEN MILES AFTER WORK WAS COMPLETED THE ENGINE STARTED FAILING AGAIN WITH THE SAME ISSUE, STRANDING BY DISABLED SPOUSE 1400 MILES AWAY FROM HOME. DEALER NOW WANTS TO REMOVE ENGINE HEAD AND REBUILT ENGINE. ONCE WAS BROUGHT TO THE DEALER, SERVICE AGENT TOLD MY SPOUSE WAS ADVISED THAT NO TRANSPORTATION WAS HOPING TO BE PROVIDED TO HER, SINCE SHE WAS TRAVELING WITH HER SERVICE ANIMAL "A DOG" . EVEN AFTER THEY WERE ADVISED OF ADA LAWS, AND WAS TOLD TO DRIVE THE JEEP AND HAVE IT TOWED BACK TO THE DEALER AT OUR EXPENSE. WHEN I CONTACTED DOGE CHRYSLER CUSTOMER SERVICE, CASE NUMBER 30253034 I WAS TOLD THAT THEY CAN'T PROVIDE ANY ASSISTANCE UNTIL THE DEALER DIAGNOSED THE ISSUE, JEEP HAVE BEEN AT THE DEALER FOR A WEEK NOW, AND SERVICE ADVISE IT SAYD THAT IS GOING TO TAKE ANOTHER 2 DAYS BEFORE THEY GET IT IN THE SHOP TO LOOK AT IT..
Source: NHTSA WEB SITE -
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2012 JEEP LIBERTY- CONCORD, NC
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE LOCKS, SEAT BELTS, AND VARIOUS ELECTRICAL COMPONENTS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP LIBERTY- ROBERTSVILLE, MO
WHEN PROBLEM STARTS WIPERS GO ON DASH LIGHTS COME ON DASH GAUGES DO NOT WORK NO SPEEDOMETER AC DEFROSTER HEATER DO NOT WORK BRAKES DO NOT WORK RIGHT HEADLIGHTS GO OUT NO BLINKERS NO LIGHTS ON INSIDE OF CAR CAR SAYS NO BUS WHERE THE GEAR SELECTER IS DASH THEY HAVE REPLACED THE TPN 3 TIMES AND THE WIRING CLUSTER 4 TIMES THEY BROUGHT IN SPECIALIST FROM DETROIT TO WORK ON THIS CAR AND CAN NOT FIGURE OUT WHAT IS MAKING THIS CAR DO THIS THEY KEEP SAYING IT IS THE TPN OR THE WIRING CLUSTER AFTER REPLACING SEVERAL TIMES IT STILL DOING THE SAME THINGS
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- GRAFTON, VT
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND THE TRANSMISSION MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 37,000. UPDATED 01/10/17*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP LIBERTY- SENECA FALLS, NY
THE AIRBAG WARNING LIGHT APPEARED ON THE DASH AND REMAINED LIT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A CHRYSLER JEEP DODGE DEALER WHERE THE N38 RECALL TO REPAIR THE ACTIVE HEAD RESTRAINTS WAS COMPLETED. AFTER WHICH THE AIRBAG WARNING LIGHT REMAINED LIT. AFTER DIAGNOSING THE PROBLEM, IT WAS DETERMINED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE IS OUT OF WARRANTY AND THERE IS NO CURRENT RECALL ON THE ORC MODULE HOWEVER, THIS IS A SAFETY ISSUE WHICH SHOULD BE COVERED BY THE MANUFACTURER. FCA USA LLC WAS CONTACTED REGARDING THE ISSUE AND REPORTED THAT UNLESS THE VEHICLE WAS UNDER A THIRD PARTY SERVICE CONTRACT, CHRYSLER COULD PROVIDE NO COVERAGE ON THIS SAFETY MATTER. IN ADDITION TO THE TWO MOST RECENT SAFETY ISSUES (THE N38 RECALL AND THE ORC MODULE), THIS VEHICLE ALSO HAD AN ADDITIONAL SAFETY PROBLEM IN MARCH 2014. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE COMPLETELY SHUT OFF. AFTER TOWING THE VEHICLE TO A CHRYSLER JEEP DEALER IT WAS DETERMINED THAT THE PCM (THE CARS COMPUTER) HAD GONE BAD AND NEEDED TO BE REPLACED. ALTHOUGH THE CAR WAS UNDER WARRANTY AT THE TIME, THIS WAS STILL AN ADDITIONAL SAFETY ISSUE. THIS CAR WAS PURCHASED NEW FROM A CERTIFIED CHRYSLER JEEP DEALER AND HAS HAD NO MAJOR ACCIDENTS OR WATER DAMAGE AND HAS BEEN WELL KEPT WITH REGULAR SCHEDULED MAINTENANCE.
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- WOODBRIDGE, VA
INTERIOR LIGHTS IN DASH FLASHED ON AND OFF, RADIO WENT OFF AND CAME BACK ON. UPON STOPPING FOR TRAFFIC LIGHT ENGINE STALLED, PUT CAR IN PARK RESTARTED CAR. THIS HAPPENED TWICE TODAY(8-18-2016). INTERIOR LIGHTS FLASHING ON AND OFF HAS HAPPENED 5 OR 6 TIMES IN THE LAST 3 OR 4 DAYS, STALLING HAS ONLY HAPPENED TODAY.
Source: NHTSA WEB SITE