2012 JEEP LIBERTY Complaints
View complaints related to 2012 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 JEEP LIBERTY- EDGEWATER, CO
THE AIR BAG LIGHT CAME ON AT ABOUT 55,000 MILES. I JUST PAID $700 AT THE JEEP DEALERSHIP TO REPLACE THE ORC MODULE, AND I'M TOLD THEY REPLACE THESE ROUTINELY.
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- UPPER MARLBORO, MD
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE FRONTAL DRIVER'S SIDE AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO SUFFER AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 08/30/16*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP LIBERTY- LORAIN, OH
CLUSTER LIGHT CAME ON PRIOR TO HAVING THE RECALL FOR NHTSA CAMPAIGN NUMBER: 13V282000 COMPLETED. I TOOK IN THE JEEP TO HAVE THE RECALL COMPLETED, BUT IT DID NOT SOLVE THE ISSUE. I WAS INFORMED THAT THE OCCUPANT RESTRAINT MODULE WAS DEFECTIVE, AND NOT COVERED ON THE 2012 JEEP LIBERTY RECALL, ONLY THE 2011. THE ESTIMATED PRICE TO REPLACE THE MODULE IS $580.00. I HAVE SEEN MULTIPLE OTHER REPORTS FROM 2012 JEEP LIBERTY OWNERS WHO ARE EXPERIENCING THE SAME ISSUE. I BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2012 MODEL FOR MODULE REPLACEMENT, AND NOT JUST REFLASH.
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- DEARBORN, MI
DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. THERE IS A PROBLEM WITH THIS MODULE AND FCA KNOWS ABOUT IT AND HAS RECALLED SEVERAL VEHICLES TO REPLACE THE ORC EXCEPT THIS ONE. IT IS WELL DOCUMENTED AND MANY COMPLAINTS OF FAILURE. OUR 2012 JEEP LIBERTY'S AIRBAG WARNING LIGHT CAME ON AT ABOUT 37,000 MILES. WE THOUGHT THE N38 RECALL WOULD FIX IT BUT IT ONLY DID AN UPDATE. THE DEALER ADVISED US THE ORC NEEDED TO BE REPLACED AT A COST OF $400. WE DO NOT HAVE THE $400 AT THIS TIME. CONTACTED FCA AND THEY BASICALLY SAID THEY WOULD NOT REPLACE THE DEFECTIVE PART AND CANNOT GUARANTEE OUR AIRBAGS WOULD SAFELY DEPLOY DURING AN ACCIDENT AND FROM WHAT I READ IT DOES NOT GUARANTEE IT WON'T DEPLOY INEXPECTANTLY WHILE DRIVING.
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- BEAUMONT, TX
AROUND 91,100 MILES THE AIRBAG LIGHT CAME ON THE DASH BOARD UPON STARTING THE CAR. THE LIGHT STAYED ILLUMINATED CONSTANTLY FOR APPROXIMATELY 3 DAYS UNTIL IT WAS PUT IN THE SHOP. THIS CAR HAS NEVER BEEN WRECKED. I WAS TOLD BY JEEP DEALERSHIP THAT OCCUPANT RESTRAINT MODULE WAS OUT. I HAD IT REPLACED FOR $491.15 WITH PARTS AND LABOR. THIS REALLY BOTHERS ME. I HAVE TWO SMALL CHILDREN IN THE CAR SO OF COURSE I WANTED IT TAKEN CARE OF...BUT AFTER READING HOW MANY COMPLAINTS THERE ARE I FEEL THAT THIS SHOULD BE A SAFETY RECALL.
Source: NHTSA WEB SITE -
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2012 JEEP LIBERTY- DECATUR, IL
STARTING TWO YEARS AGO, AFTER A RAIN, WHEN PARKED, UPON LOCKING MY CAR EITHER MANUALLY OR WITH THE KEY FOB, THE ALARM GOES OFF, INTERIOR LIGHTS ILLUMINATE AND THE DASH STATES THE GATE IS AJAR. REPEATEDLY OPEN AND CLOSE THE GATE WITH NO REMEDY. HAVE TO LEAVE CAR UNLOCKED AND USUALLY THE INTERIOR LIGHTS GO OFF AFTER A FEW HOURS. RELATED IS THE GATE OCCASIONALLY FAILS TO UNLOCK AS WELL AS UNABLE TO OPEN THE REAR GATE WINDOW. AND THE REAR WIPER CONTINUES TO STAY ON AFTER BEING TURNED OFF. ALL APPEAR TO BE RELATED TO MOISTURE SOMEHOW AFFECTING THE LIFT GATE ELECTRICAL SYSTEM. HAVE TAKEN TO DEALERSHIP THREE TIMES, FIRST TWO UNDER WARRANTY AND DEALER ADVISED UNABLE TO FIND PROBLEM. THIRD TIME AFTER WARRANTY EXPIRED, ADVISED THEY WOULD NEED TO REPLACE SEAL AT COST OF $600. DECLINED REPAIR.
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- POWAY, CA
DRIVING VEHICLE WHEN AIRBAG WARNING LIGHT WENT ON AT ABOUT 67000 MILES. PULLED INTO PARKING LOT. TRIED STOPPING AND RESTARTING ENGINE. LIGHT WOULD NOT CLEAR. DID A GOOGLE SEARCH - THIS APPEARS TO BE A COMMON ISSUE WITH 2012 JEEP LIBERTY. APPEARS TO BE OCCUPANT RESTRAINT MODULE FAILURE; MANY PEOPLE ARE BEING CHARGED $400.00 ON AVERAGE TO GET THIS FIXED, WHEN IT APPEARS TO BE A MANUFACTURING DEFECT.
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- KANSAS CITY, MO
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,929.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JEEP LIBERTY- WATERFORD, MI
HEATER WOULD NOT SEND HEAT TO FLOOR SETTING. TOLD BY DEALER THAT HEATER MELTED PARTS OF HOUSING-DISTRIBUTION TO THE POINT THAT IT WOULD NOT WORK ANYMORE. ALSO SAID I HAD TO REPLACE HEATER CORE SINCE THEY WERE KNOWN TO GO BAD ALSO. THE DEALER, SZOTT M59 CHRYSLER JEEP, SAID THEY WERE HAVING TO REPLACE LOTS OF THE HOUSINGS AND HEATER CORES ON THIS MODEL BECAUSE OF MELTING AND PLUGGING PROBLEMS. TOLD BY DEALER THAT IT WAS AN ENGINEERING PROBLEM AND JEEP KNEW ABOUT IT AND WAS TRYING TO CORRECT IT. MY PROBLEM IS THEY STILL WANTED ALMOST $1000.00 TO FIX IT, AFTER DISCOUNT FROM ALMOST $1200.00, WHEN THEY ADMITTED IT WAS A POORLY DESIGNED SYSTEM THAT THE JEEP ENGINEERS WERE WORKING ON TO REPAIR. ALSO, WHAT IF IT HAPPENS AGAIN JUST BECAUSE I USE THE HEATER AND IT MELTS ITSELF AGAIN TO THE POINT OF NOT WORKING? I FEEL THAT IF THEY KNOW THIS IS A COMMON PROBLEM, AND THE DEALER SAYS IT HAS TO REPLACE A LOT OF THE UNITS, JEEP SHOULD BE COVERING THE COST OF REPAIRS. I HAVE THE OLD PART HERE AT HOME IF YOU WOULD LIKE TO INSPECT IT. THANK YOU. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- DEKALB JUNCTION, NY
GATE LATCH LIGHT WILL NOT SHUT OFF.INTERIOR LIGHTS STAY ON,DRAINS BATTERY.STATIONARY, MOVING
Source: NHTSA WEB SITE