2004 JEEP LIBERTY Complaints
View complaints related to 2004 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2004 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP LIBERTY- PLYMOUTH, MN
MY VEHICLE IS UNDER SAFETY RECALL. I CONTACTED WALSER JEEP BACK AROUND APRIL / MAY? SET UP APPOINTMENT FOR ME TO BRING IN TO FIX BUT WHEN I GOT THERE THEY DID NOT HAVE ANY REPLACEMENT PARTS. THEY TOLD ME THEY WOULD CALL ME WHEN THEY ARRIVE. I WAITED APPROX. 1 MONTH AND CALLED THEM THEY SAID CHRYSLER WOULD GET BACK TO ME WHEN PARTS WERE READY. I HAVE NOT HEARD FROM ANYONE SINCE THEN AND JUST RECEIVED ANOTHER RECALL NOTICE FOR THE SAME REPAIR. WALSER JEEP IN ST. LOUIS PARK, MN DOES NOT HAVE ANY PARTS AND CAN NOT FIX MY VEHICLE I DO NOT KNOW WHERE TO GO NEXT. RECALL NOTIFICATION CODE: N46. *TR
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- ST. LOUIS, MO
THE FIRST INCIDENT, I GOT INTO MY CAR AND THE FRONT PASSENGER WINDOW WAS DOWN. I TRIED TO LET IT BACK UP WITHOUT SUCCESS. I TOOK IT TO THE SHOP AND HAD IT REPLACED. A WEEK LATER THAT I WAS DRIVING, AND STARTED TO HEAR AIR AROUND ME, AND NOTICED MY FRONT DRIVERS WINDOW WAS SLOWING DROPPING INTO THE DOOR. I HAD THAT FIXED AND A FEW MONTHS LATER IT DROPPED AGAIN. I HAD IT FIXED BY MEANS OF HAVING A 2 BY 4 PLACED UNDER THE WINDOW BECAUSE I COULD NOT AFFORD A SHOP. NOW, BACK HERE AT THE END OF OCTOBER, MY BACK PASSENGER WINDOW HAS DROPPED IN AND I NOW HAVE IT BOARDED UP. *TR
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- JESSUP, PA
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP LIBERTY- ASHVILLE, NC
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP LIBERTY- W WYOMING , PA
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE MANUFACTURER WAS NOT RELEASING THE RECALL PART TO THE DEALERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP LIBERTY- FAIRFAX, VA
TWO OCCUPANTS IN CAR DRIVING 2004 LIBERTY LIMITED ON CITY STREET, HEARD LOUD POPPING NOISE AND REAR OF CAR BEGAN FISHTAILING UNCONTROLLABLY LIKE IT WAS ON ICE. PULLED CAR OFF OF ROAD AND CAR WAS TOWED TO INDEPENDENT DEALER. INSPECTION BY MECHANIC REVEALED THAT LEFT REAR CONTROL ARM HAD SNAPPED COMPLETELY THROUGH DUE TO CORROSION AND RIGHT REAR CONTROL ARM WAS ALMOST CORRODED THROUGH. PICTURES SHOW THAT THE PART THE CONTROL ARM IS ATTACHED TO HAS LITTLE OR NO CORROSION. WIFE CONTACTED CHRYSLER RECALL CENTER. REPRESENTATIVE STATED THAT VIRGINIA IS NOT INCLUDED IN THE RECALL FOR THIS FAILURE. WASHINGTON, DC AND WEST VIRGINIA ARE INCLUDED IN THE RECALL. WASHINGTON DC IS ONLY 15 MILES FROM WHERE THE CAR IS KEPT IN VIRGINIA. THIS DOES NOT MAKE SENSE THAT VIRGINIA IS NOT INCLUDED IN THE RECALL. CONTACTED CHRYSLER RECALL CENTER AGAIN AND THEY WILL BE SENDING AN INSPECTOR OUT TO EXAMINE THE FAILURE. RECALL REPRESENTATIVE SEEMED VERY CONCERNED THAT NO ONE WAS INJURED. THERE WAS NO WARNING OR DIFFICULTY IN HANDLING BEFORE THIS FAILURE OCCURRED. MOST CERTAINLY WOULD HAVE BEEN A DIFFERENT OUTCOME AT BELTWAY SPEEDS. *TR
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- MINNEAPOLIS, MN
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL AND LACK OF PARTS. 13V252000.* LD THE CONSUMER STATED IT HAS BEEN MORE THAN SIX MONTHS, SINCE THE RECALL WAS ANNOUNCED. *JB
Source: CONSUMER LETTER -
2004 JEEP LIBERTY- AUBURN TOWNSHIP, OH
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL DUE TO POSSIBLE GAS TANK LEAKAGE AND POTENTIAL FIRE IN A LOW LEVEL COLLISION. *TGW THE CONSUMER STATED AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED CHRYSLER WOULD NOT COMPLETE THE RECALL REPAIR, DUE TO WHAT THE INDUSTRY CALLED LEVEL 5 CORROSION. THE DEALER GAVE THE CONSUMER A $3,146.35 ESTIMATE TO REPAIR THE VEHICLE, BEFORE THEY WOULD PERFORM THE RECALL. *JB
Source: CONSUMER LETTER -
2004 JEEP LIBERTY- ELYRIA, OH
CATASTROPHIC FAILURE OF RIGHT REAR SUSPENSION LOWER CONTROL ARM RESULTING IN LOSS OF CONTROL OF VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 JEEP LIBERTY- KESWICK, VA
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE