2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- CASA GRANDE, AZ
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH MAKING A RIGHT TURN, THE VEHICLE MADE A GRINDING NOISE, LUNGED FORWARD, AND STOPPED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS ON THE FRONT PASSENGER SIDE FAILED AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION), 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/5 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- TEXAS CITY, TX
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/23/15
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- WASHINTON, DC
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- WICHITA , KS
WIFE WAS GETTING GAS, WENT TO START THE VEHICLE AND IT WOULD NOT START, BATTERY IS GOOD, KEY TURNS ON AND EVERYTHING POWERS UP. BENCH TESTED THE STARTER AND IT IS FINE, IT JUST WONT START. HAVE CHECKED ONLINE AND THERE ARE SEVERAL THOUSAND OWNERS WITH THE SAME ISSUE.
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ROCKVILLE, MD
ON JULY 23, 2015, WHILE DRIVING ON THE INTERSTATE HIGHWAY, AT APPROXIMATELY 55 MILES/HOUR, THE ODOMETER, SPEEDOMETER AND CRUISE CONTROL SIMULTANEOUSLY STOPPED WORKING FOR NO APPARENTLY KNOWN REASON. WHEN ARRIVING AT MY DESTINATION IN ANOTHER STATE, (APPROX. 60 MILES), I RESEARCHED THE INTERNET FOR POTENTIAL PROBLEMS. A NUMBER OF OTHER 2002 JEEP LIBERTY OWNERS HAD EXPERIENCED SIMILAR PROBLEMS. ADDITIONALLY, SEVERAL OWNERS HAD EXPERIENCED ENGINE STALLING WHEN BRAKING AT A STOPLIGHT OR INTERSECTION. ON JULY 28, 2015, WHEN TRAVELING ON AN INTERSTATE HIGHWAY, I PULLED OFF TO THE SAFETY LANE TO TAKE A TELEPHONE CALL. WHILE I WAS SLOWLY PUSHING ON THE BRAKE PEDAL TO MOVE SAFELY TO CURB LANE, THE ENGINE STOPPED WORKING, AS DID MY STEERING. QUICK THINKING - HAVING READ PRIOR OWNERS' COMMENTS - TOLD ME TO PUT THE CAR IN NEUTRAL AND TURN THE IGNITION KEY ON. THAT WORKED! I GOT THE CAR SAFELY TO THE SIDE LANE. I AM IN THE PROCESS OF GETTING PROBLEMS CORRECTED; HOWEVER, OTHER OWNERS HAVE STATED THAT THE PROBLEM OF STALLING PERSISTS.
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- STARTA, NJ
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- GREENACRES, FL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/2015 UPDATED 11/05/15.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- KISSIMMEE, FL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000...UPDATED 11/05/15 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- SOUTHFIELD, MI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE FRONT END WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- DES MOINES, IA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE TECHNICIAN STATED THAT DUE TO EXCESSIVE RUST AND CORROSION THE RECALL REMEDY COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE