2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - TAUNTON, MA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - FAIRBANKS, AK

    AIR BAG STAYS ON. I TOOK TO DEALER IN FAIRBANKS, AK. WAS TOLD THERE'S A RECALL BUT NO REMEDY YET. HOWEVER, THEY COULD FIX IT FOR $1,000. SINCE I DID NOT CHOOSE TO PAY $1,000, THEY MADE ME SIGN A FORM INDICATING I'M AWARE THAT THE AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. HOW IS IT THEY CAN FIX IT IF I FORK OVER $1,000 BUT NOT ABLE TO AS A RECALL? SO NOW I'M GOING DRIVE FOR MONTHS UNTIL THEY GET A REMEDY JUST LIKE THE HITCH PROBLEM. BOTH OF WHICH ARE SERIOUS SAFETY ISSUES.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - FORTSON , GA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - OLD BRIDGE, NJ

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE APPROXIMATE WAIT TIME FOR THE RECALL PART TO BECOME AVAILABLE WOULD BE TWO YEARS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - NEW HARTFORD, NY

    RECALL 15V-046 IT HAS BEEN 7 MONTHS WITH NO REMEDY IN SIGHT. THIS RECALL SHOULD BE ADDED TO THE NHTSA SUIT AGAINST FIAT CHRYSLER AUTOMOTIVE. WE ARE DRIVING POTENTIAL TIME BOMBS AS THE AIR BAG COULD DEPLOY AT ANY GIVEN MOMENT CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, NOT ONLY HARMING THE OCCUPANTS BUT ALSO OTHER PEOPLE NEARBY.THE NHTSA HAS A DUTY TO PUSH THIS MANUFACTURER TO MAKE THESE REPAIRS A TOP PRIORITY OR GET THESE VEHICLES OFF THE ROAD.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - GADSTEN, AL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ORLANDO, FL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAITED FOR AN EXTENDED PERIOD OF TIME AND TWO OF THE THREE RECALLS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - DUBUQUE, IA

    REAR LIFT GATE WINDOW UNLATCHES ON IT'S OWN, WHETHER THE VEHICLE IS RUNNING OR NOT. THE CHRYSLER SERVICE DEPARTMENT WAS WELL AWARE OF THE PROBLEM, AND TOLD ME THAT THE SWITCH IN THE LATCH CAN ACTIVATE ON IT'S OWN, AND THAT THE LATCH WOULD NEED TO BE REPLACED. PAID OVER $180 FOR A NEW SWITCH AND 5 MONTHS LATER, THE WINDOW IS POPPING OPEN ON ITS OWN AGAIN. BESIDES LETTING IN THE COLD IN THE WINTER, HEAT IN THE SUMMER, WE ARE ALSO EXPOSED TO EXHAUST FUMES WHEN THIS IS OPEN. IT'S CURRENTLY BEING HELD SHUT (BUT NOT SEALED) WITH A TIE STRAP.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CEDAR CITY, UT

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - HARLEYSVILLE, PA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE