2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I KEEP MY CAR PARKED IN AN ENCLOSED GARAGE WHEN IT IS NOT BEING DRIVEN. ONE MORNING, I WENT INTO THE GARAGE TO DRIVE MY CAR TO WORK. I USED MY REMOTE TO OPEN MY CAR DOOR. I THEN NOTICED THAT THE BACKSEAT PASSENGER WINDOW, IMMEDIATELY BEHIND THE DRIVER SIDE WAS ROLLED DOWN. I KNOW I HAD NOT ROLLED IT DOWN. I GOT IN THE CAR AND PUSHED ON THE BUTTON TO RAISE THE WINDOW. THE WINDOW RATTLED AND GROANED WITH AN ELECTRICAL SOUND. I LOOKED AT THE WINDOW - IT HAD NOT ROLLED UP. I HAD TO GET TO WORK, SO I DROVE MY CAR WITH THE WINDOW IN THAT SHAPE. WHEN I GOT TO WORK I ASKED A CO-WORKER TO HELP ME TAPE IT UP. SO THEN, MY WINDOW WAS MANUALLY PUSHED UP BY TWO PEOPLE TRYING TO PUSH IT UP FROM THE INSIDE AND THE OUTSIDE. THEN TAPE WAS APPLIED TO THE WINDOW TO HOLD IT UP, BUT IT STARTED TO SLIP DOWN. SO THE PERSON WHO WAS FIRST HELPING PUT A PIECE OF CARDBOARD ON THE INSIDE PART OF THE WINDOW, SAYING THAT WOULD PREVENT IT FROM FALLING DOWN. IT WORKED FOR AWHILE, BUT THEN THE CARDBOARD SLIPPED DOWN INTO THE WINDOW. SO THEN, I FOUND TWO BIGGER PIECES OF CARDBOARD TO HOLD IT IN THE CLOSED POSITION AND WE TAPED SOME MORE. IT IS NOW TAPED UP AND SO FAR IS HOLDING, BUT AS RAIN MAY COME, IT WILL PROBABLY FALL AGAIN. I CALLED JEEP AND ASKED HOW THIS COULD BE REPAIRED. THEY TOLD ME IT WOULD COST ABOUT $400. I DON'T HAVE A SPARE $400 TO SPEND ON A CAR THAT HAS HAD A MASSIVE NUMBER OF PROBLEMS AND HAS COST ME THOUSANDS OF DOLLARS IN REPAIRS OVER THE YEAR. THEN THE NEXT THING THAT HAPPENED WAS THAT THE FRONT DRIVER-SIDE HUBCAB DISAPPEARED - THIS IS NEVER ENDING TROUBLE WITH THIS CAR. THE CAR HAS BEEN A PROBLEM FROM THE BEGINNING. I TOLD JEEP EARLY ON - THEY WOULD DO NOTHING TO HELP OR EXCHANGE IT FOR A CAR WITHOUT PROBLEMS. THIS VEHICLE IS TERRIBLE, AND THE DEALERSHIP IS EVEN WORSE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAG INFLATER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO ADDRESS THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/25 UPDATED 10/06/15*JB

ON JULY 15, 2015 I WAS TRAVELING ON A 4 LANE ROAD, IN TOWN AT APPROXIMATELY 35 MPH WHEN THE AIRBAGS IN MY 2002 JEEP LIBERTY SPONTANEOUSLY DEPLOYED. THE ROAD WAS SMOOTH, I HADN'T HIT MY BRAKES, OR STRUCK ANYTHING WHEN THEY DEPLOYED. FORTUNATELY THERE WAS A COUNTY DEPUTY SHERIFF 2 VEHICLES BEHIND MY WHO STOPPED TO OFFER ASSISTANCE AND CALL EMS. MY INJURIES WERE MINOR. BRUISING FROM MY ELBOW TO MY WRIST ALONG WITH CUTS AND SCRAPES ON MY RIGHT ARM. I WENT TO THE ER FOR AN X-RAY BECAUSE OF THE IMMEDIATE SWELLING AND THE EMT WHO ARRIVED AT THE SCENE RECOMMENDED IT TO RULE OUT A BROKEN ARM. I CONTACTED CHRYSLER, WHO INFORMED ME THAT MY JEEP WAS PART OF THE #R06 RECALL WHICH INVOLVED THE RANDOM DEPLOYMENT OF AIRBAGS, AND WHILE THEY CAN REPAIR MY AIRBAGS AND DASH, THEY CAN'T FIX THE MODULE THAT ACTUALLY CAUSED MY AIRBAGS TO DEPLOY. THOSE PARTS ARE NOT AVAILABLE AT THIS TIME. IN OTHER WORDS, MY NEW AIRBAGS COULD DEPLOY AGAIN WITHOUT WARNING. I RECEIVED A RECALL LETTER REGARDING THIS PROBLEM MONTHS AGO AND WAS TOLD AT THE TIME THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE PROBLEM. I NO LONGER FEEL SAFE IN MY JEEP.

SPEEDOMETER QUIT WORKING, UPON SLOWING DOWN THE VEHICLE STALLED AND I LOST POWER STEERING AND BRAKING BECAME DIFFICULT. I HAD TO PULL TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. I HAD TO DRIVE WITH MY FOOT ON THE BRAKE AND THROTTLE AT THE SAME TIME TO PREVENT STALLING. THE PROBLEM WAS WITH THE REAR SPEED SENSOR ON THE REAR DIFFERENTIAL. THIS IS THE 3RD TIME I HAVE HAD THIS PROBLEM. HAVING TO DRIVE THE VEHICLE IN THE MANOR DESCRIBED HAS CAUSED THE GEARS TO BREAK IN THE REAR DIFFERENTIAL, WHICH I HAD TO REPLACE AND HAS CAUSED EXCESSIVE BREAK PAD AND BRAKE ROTOR WEAR. THIS PROBLEM CAUSES A VERY UNSAFE CONDITION WHICH SHOULD BE ADDRESSED BY THE MANUFACTURER.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN TURNING THE IGNITION TO THE ON MODE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FORE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST; HOWEVER, THE CONTACT HAS BEEN WAITING FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.