2007 JEEP LIBERTY Complaints

The contact owns a 2007 Jeep Liberty. The contact stated while driving 32 mph, the "digital movement of the steering wheel instead of analog" warning message was displayed. The contact took the vehicle to an independent mechanic and was informed needing the ball joints to be replaced. The contact took the vehicle to a local dealer but the vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V341000 (POWER TRAIN), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 156,000.

The contact owns a 2007 Jeep Liberty. The contact stated that she initially received a recall notification for NHTSA Campaign Number: 18V278000 (Suspension) and had the recall serviced at a dealer. Recently, the contact stated that an abnormal clanking sound was coming from the vehicle while driving at various speeds. There was no warning light illuminated. The contact had first taken the vehicle to an independent mechanic where she had the brake pads, rotors and calipers replaced. Despite the repair, the failure persisted, and the contact then took the vehicle back to the dealer where the recall was serviced. The dealer then informed her that both the lower and upper control arms had fractured and that the driveshaft and ball joints all needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2007 Jeep Liberty. The contact stated while driving 50 mph, there was an abnormal sound coming from the rear of the vehicle while depressing the brake pedal. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was not informed of the failure. The failure mileage was approximately 230,000.

The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH, THE REAR SUSPENSION FRACTURED AS AN ABNORMAL SOUND WAS HEARD. THE CONTACT LOSS CONTROL OF THE STEERING AND COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DRIVER’S SIDE BALL JOINT HAD FRACTURED. THE FAILURE RECURRED A MONTH LATER WHEN THE REAR PASSENGER’S SIDE SUSPENSION FRACTURED. THE CONTACT MENTIONED NHTSA Campaign Number: 18V278000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

FRONT BALL JOINTS/CONTROL ARM ASSEMBLY BROKE ON PASSENGER SIDE CAUSING ACCIDENT.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FAILED TO ROLL UP AND ROLL DOWN AS DESIGNED. THE CONTACT HAD THE FRONT DRIVER'S SIDE WINDOW REPLACED AT YOUNGBLOOD AUTO GROUP (3410 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 882-3838) HOWEVER, THE FAILURE PERSISTED. THE FRONT AND REAR PASSENGER'S SIDE WINDOWS ALSO EXPERIENCED THE SAME FAILURE. THE CONTACT USED AN OBJECT TO KEEP WINDOWS IN THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE WINDOW WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

12/8/2020: MY DAUGHTER HAD JUST RETURNED HOME FROM COLLEGE LITERALLY THAT MORNING DRIVING THROUGH NYC TO DE. THAT AFTERNOON SHE WENT OUT TO SEE A FRIEND AND THOUGHT SHE HAD A FLAT TIRE WHILE DRIVING AT ABOUT 50 MPH AND STRUGGLED TO PULL OVER. IT WAS AT NIGHT SO WE COULDN'T SEE THE DAMAGE. WE CALLED AAA TO COME CHANGE THE TIRE. HE EXAMINED THE FLUID UNDER THE TIRE AND THEN IT WAS OBVIOUS THAT TIRE ROD FELL AND PUNCTURED THE TIRE. WE COULD ALSO SEE A LONG BLACK TRAIL WHERE THE TIRE ROD DRAGGED ON THE ROAD BEFORE SHE COULD STOP. THE TOW TRUCK DRIVER SAID IF SHE DIDN'T STOP WHEN SHE DID SHE WOULD HAVE FELL INTO THE DEEP DITCH NEXT TO IT AND IT WOULD HAVE FLIPPED OVER. CONSIDERING IT WAS DARK SHE WAS LUCKY AND EVEN LUCKIER THIS DIDN'T HAPPEN ON THE HIGHWAY IN NYC ONLY A FEW HOURS EARLIER. BUT WHAT WAS EVEN MORE DISTURBING IS THE FRONT UPPER AND LOWER CONTROL ARMS WERE JUST REPLACE THE REAR LOWER CONTROL ARMS DUE TO CORROSION WAS DONE AT THE DEALER, ALONG WITH AN ALIGNMENT. (NHTSA CAMPAIGN NUMBER: 18V278000). IT'S CLEAR THAT THE RECALL SHOULD ALSO INCLUDE REPLACING THE FRONT CONTROL ARMS. THE WINDOW REGULATOR ALSO FAILED THE WEEK BEFORE.

POOR PERFORMANCE FROM THE FRONT END SUSPENSION MAKING TURNING THE CAR DANGEROUS.

VEHICLE WAS ON THE OFF RAMP OF THE HIGHWAY WHEN A LOUD BANG WAS HEARD AND FRONT LEFT TIRE WENT FLAT. WAS ABLE TO PULL OFF TO THE SHOULDER AND STOP. UPON FURTHER INVESTIGATION, THE TIRE WAS FLAT DUE TO THE DRIVER'S SIDE LOWER BALL JOINT SEPARATED AND THE BOLT OF THE LOWER BALL JOINT ON THE LOWER CONTROL ARM WAS DRIVEN INTO THE INSIDE OF THE RIM AND PUNCTURING A HOLE INTO THE RIM. HAD THIS HAPPENED A FEW SECONDS EARLIER, WHILE ON THE HIGHWAY, IT COULD HAVE HAD CATASTROPHIC RESULTS, CAUSING A CRASH, PERSONAL INJURY OR EVEN DEATH.