2007 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT SHE NOTIFIED THE DEALER AND MANUFACTURER NUMEROUS TIMES AND THEY STATED THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THERE WERE NO FAILURES AT THIS TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT

RECEIVED NOTICE DEC 2013, DEALER SAID DID NOT HAVE PARTS, NO FOLLOW UP LETTER N46/NHTSA 13V-252. *TR

I HAVE GOTTEN A NOTICE THAT MY 2007 JEEP LIBERTY HAD A RECALL AND A TRAILER HITCH WAS TO BE PUT ON IT TO PREVENT THE FUEL TANK CATCHING FIRE IF IN A REAR END ACCIDENT....I HAVE NOT HEARD NO MORE ON IT AND WAS WONDER WHEN THIS WAS TO BE TAKEN CARE OF.....THANK YOU.....N46/NHTSA 13V-252 ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE RECEIVED A RECALL NOTICE APPROXIMATELY 4 MONTHS AGO FOR THE LIBERTY. THE STATED OUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL TANK LEAK DURING REAR END COLLISIONS. THE DEALER IS SUPPOSE TO INSTALL AN (OME) TRAILER HITCH. WE CALLED THE DEALER OVER A MONTH AGO AND THE PART IS NOT AVAILABLE. IF CHRYSLER KNOWS OF A HAZARD AND ISSUES A RECALL THEY SHOULD HAVE THE PART AVAILABLE. WE THINK THAT OVER 4 MONTHS IS A REASONABLE AMOUNT OF TIME TO WAIT TO HAVE PART AVAILABLE. *TR

THERE HAS BEEN A RECALL ON MY VEHICLE (N46 / NHTSA 13V-252) SINCE AT LEAST JUNE OF 2013 WITH CHRYSLER AGREEING TO INSTALL A NEW PART TO CORRECT / PROTECT AGAINST THE PROBLEM. I HAVE CONTACTED MY DEALER ON NUMEROUS OCCASIONS AND HAVE BEEN TOLD THAT NO CORRECTIVE PART IS YET AVAILABLE AND THEY DON'T KNOW WHEN IT WILL BE. WITHIN THE LAST 2 MONTHS I DID FINALLY RECEIVE A STANDARD LETTER FROM CHRYSLER NOTIFYING ME OF THIS "IMPORTANT SAFETY RECALL" SAYING THEY WERE MAKING "ALL REASONABLE EFFORTS TO OBTAIN THE (CORRECTIVE) PARTS AS QUICKLY AS POSSIBLE." THEY GAVE NO DATE AS TO WHEN THEY WOULD BE AVAILABLE. AGAIN ON 6/23/2014 I TOOK MY JEEP IN FOR SERVICE AND REQUESTED THEY MAKE THE PROMISED CORRECTION. THE SERVICE DEPARTMENT SAID THEY COULD NOT, THEY DID NOT HAVE THE PART, AND HAD NO IDEA WHEN THEY WOULD BE ABLE TO CORRECT MY VEHICLES PROBLEM. I FIND THIS TOTALLY UNACCEPTABLE. IT HAS BEEN OVER A YEAR NOW, AT LEAST, SINCE THIS RECALL WAS ISSUED AND MY VEHICLE STILL HAS NOT BEEN REPAIRED AND CHRYSLER CANNOT EVEN TELL ME WHEN THEY MIGHT BE ABLE TO MAKE THE REPAIR. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER GAVE AN UNREASONABLE TIMEFRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD MADE MULTIPLE ATTEMPTS TO SCHEDULE THE RECALL REPAIR TO NO AVAIL. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REAR STRUCTURE REINFORCEMENT. I FINALLY WAS ABLE TO TALK TO SOMEONE ON THE PHONE ABOUT GETTING THE OEM TRAILER HITCH TO FIX THE SAFETY RECALL, IT HAS BEEN OVER A MONTH, CHRYSLER JEEP DODGE OF SPRING HAS NOT CALLED ME BACK ABOUT WHEN THE PART WILL COME IN (AFTER I ORDERED IT) AND I CANNOT GET AHOLD OF ANYONE AT THE DEALERSHIP. *TR

TL ' THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V25000 (SEATS). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THE CONTACT HAS BEEN WAITING FOR MORE THAN A YEAR. THE CONTACT NOTIFIED THREE DIFFERENT DEALERS ON FOUR OCCASIONS THROUGHOUT THE YEAR; HOWEVER, THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL IN DECEMBER 2013 RELATING TO THE FUEL SYSTEM. THE CONTACT CALLED THE MANUFACTURER MULTIPLE TIMES IN REFERENCE TO HAVING THE REMEDY PERFORMED. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER AND NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.