2012 JEEP LIBERTY Complaints

AT 55000 MILES( 7/29/14) MY AIR BAG WARNING LIT ON MY DASHBOARD AND STAYED ON AND CONTINUED TO REMAIN ON UNTIL I BROUGHT THE VEHICLE IN TO A CHRYSLER DEALERSHIP ON AUGUST 5, 2014. I BROUGHT THE VEHICLE TO MY MECHANIC WHO TOLD ME THROUGH HIS EXPERIENCE WHEN THAT LIGHT COMES ON, THE VEHICLE IS EXPERIENCING COMPLETE SHUT DOWN OF THE AIR BAG SYSTEM! NOW, I RECEIVED A RECALL NOTICE A MONTH OR TWO PRIOR FROM CHRYSLER THAT 2011-2012 JEEP LIBERTY'S WERE BEING RECALLED FOR POSSIBLE AIRBAG FAILURE AND THAT CHRYSLER WOULD REPLACE ONE OF TWO CONTROL MODULES AND UPDATE THE COMPUTER SYSTEM AT NO CHARGE. ON TUESDAY AUGUST 5, 2014 I BROUGHT THE JEEP LIBERTY TO A DEALER WHICH TOLD ME ALL MY VEHICLE REQUIRED WAS A COMPUTER UPDATE BUT THEY COULDN'T UPDATE THE SYSTEM BECAUSE A MODULE FOR THE AIRBAG SYSTEM HAD TO BE REPLACED WHICH WAS CAUSING THE RED AIRBAG WARNING LIGHT ON MY DASHBOARD TO COME ON AND STAY ON STEADY. TO FIX THIS IT WOULD COST ME $371.00!!! AFTER ARGUING WITH THE SERVICE MANAGER HE MADE THE COST $100.00 PLUS $7.00 STATE SALES TAX AS A CO-PAY AS IF IT WAS A WARRANTY REPAIR. IT FELT AS IF THE ONLY WAY TO HAVE THIS PROBLEM FIXED WAS TO PAY MONEY AS IF MY CAR WAS BEING HELD HOSTAGE OR IS CHRYSLER AND ITS DEALER TRYING TO TAKE ADVANTAGE OF ME BECAUSE OF MY AGE. THIS TOTAL REPAIR SHOULD HAVE BEEN PAID BY CHRYSLER, NOT ME. WHAT IS THIS? SOME TYPE OF SCAM CHRYSLER AND/OR THEIR DEALERS HAVE GOING?

CALLED DEALERSHIP AUGUST 1ST FOR THE RECALL ON HEAD RESTRAINTS. I HAVE AN APPOINTMENT FOR THE 8TH. THE NEXT EVENING WHEN STARTED MY CAR THE AIR BAG DEPLOY LIGHT STAYS ON DASHBOARD. THE LIGHT BY GEARSHIFT FLASHED AT FIRST AND SAID AIR BAG FOR PASSENGER SIDE NOT ON.I SAW ANOTHER COMPLAINT AT 43,000. MILES WITH SAME ISSUE ON THIS SITE. *TR

AIR BAG WARNING LIGHT STARTED CONTINUOUS DISPLAY AT ABOUT 43000 MILES. DEALER INDICATED THIS WAS COVERED BY SAFETY RECALL N38/NHTSA 13V-282. CALLED JEEP DEALER FOR APPOINTMENT IN MID-JULY 2014. DEALER INDICATED THAT IT IS PROBABLY FAILED ORC MODULE. RESEARCH INDICATED THIS WAS A COMMON ISSUE ON THIS MODEL JEEP WITH NUMEROUS REPORTS OF FAILURE OF ORC. TOOK VEHICLE TO DEALER ON 28 JUL 2014. DEALER DID NOT REPLACE ORC BUT "FLASHED" TIPM AT NO CHARGE. DID NOT RESOLVE AIR BAG LIGHT ISSUE. DEALER INDICATED I WOULD HAVE TO SCHEDULE ANOTHER APPOINTMENT FOR DIAGNOSTICS AND POSSIBLE ORC MODULE REPLACEMENT. SCHEDULED ANOTHER APPOINTMENT FOR 4 AUG 2014. ORC MODULE REPLACED. ISSUED RESOLVED. WAS CHARGED $326.53 FOR REPLACEMENT OF ORC MODULE. DEALER INDICATED THAT WHILE THIS HAS BECOME A COMMON FAILURE, THIS REPLACEMENT WAS NOT COVERED BY CHRYSLER FOR 2012 JEEP LIBERTY. I FEEL THAT SINCE THIS IS A SERIOUS SAFETY ISSUE FOR ALL 2012 JEEP LIBERTY OWNERS EXPERIENCING THIS ISSUE, CHRYSLER SHOULD REIMBURSE FOR THIS EXPENSE. SAFETY RECALL N38 INDICATED "CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) INCLUDING REPLACEMENT OF OCCUPANT RESTRAINT MODULE (ORC). *TR

SUBMISSION FROM CONSTITUENT RE CHRYSLER RECALL NOTICE. *SMD 2012 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL NOTICE 13V282000. HOWEVER, THE DEALER INFORMED THERE WERE NO SUCH RECALL. ALSO, THE CONSUMER WAS HAVING AN ISSUE WITH THE VEHICLE NOT WANTING TO START, INTERMITTENTLY. IN EARLY JUNE, THE VEHICLE WOULD NOT START. THE DASHBOARD LIT UP, BUT THERE WAS NO NOISE, NO CLICKING, NOTHING. HE MADE SEVERAL ATTEMPTS, BUT IT WOULD NOT START. AFTER THE SIXTH TRY, IT STARTED. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE CONSUMER STATED IT HAPPENED AGAIN, MULTIPLE TIMES. *JB

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) FOR THE TIPM REPLACEMENT. THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE ALSO NEEDED TO BE REPAIRED; HOWEVER, IT WAS NOT ELIGIBLE FOR REPAIR ACCORDING TO THE RECALL BECAUSE THE VEHICLE WAS A 2012 MODEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED AND THE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE ONTO THE EMERGENCY LANE AND THEN IT RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO IDENTIFY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,500.

APPROXIMATELY JULY 1, 2014, MY 2012 JEEP LIBERTY SHOWED AN AIRBAG WARNING LIGHT ON THE DASH DISPLAY. THE LIGHT WILL NOT GO OFF. ON JULY 3RD I TOOK MY JEEP INTO A LOCAL JEEP DEALERSHIP TO HAVE A SAFETY RECALL PERFORMED. THE RECALL WAS FOR THE ACTIVE HEAD RESTRAINTS TO BE REPROGRAMMED. THE REPROGRAM DID NOT CORRECT THE DISPLAY LIGHT WARNING. I WAS TOLD THAT THE VEHCLE WOULD HAVE TO BE HOOKED UP TO A COMPUTER TO TELL ME WHAT WAS CAUSING THE AIRBAG WARNING LIGHT TO DISPLAY BUT THE COST WAS $85 FOR THE DIAGNOSIS ONLY AND THERE WOULD BE ADDITIONAL COSTS FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. *TR

I WAS COMING HOME FROM WORK, AS I TURNED ONTO MY EXIT THERE WAS A POP SOUND AND THEN IT STARTED HISSING AND SMOKING. I SLOWED DOWN AND PULLED OVER AND GOT OUT OF THE VEHICLE. IT STARTED TO SMOKE, CAUGHT ON FIRE AND BURNED TOTALLY UP BEFORE MY EYES. I HAVE ONLY HAD THIS VEHICLE FOR SIX (6) MONTHS. *TR

THE AIRBAG WARNING LIGHT CAME ON AND STAYED ON. I RECEIVED A RECALL NOTICE ON THE HEAD RESTRAINT. I TOOK MY VEHICLE IN TO THE DEALERSHIP. (CHAMPION DODGE CHRYSLER, GULFPORT, MS) THEY SAID THEY REPAIRED THE DEFECTION ON THE RECALL NOTICE WITH THE HEAD RESTRAINT. I TOLD THEM ABOUT THE AIR BAG WARNING LIGHT HAS BEEN ON SINCE JAN 2014. THE MANAGER SAID "WELL THIS HEAD RESTRAINT RECALL MAY FIX THAT PROBLEM TOO" I WENT TO PICK MY CAR UP AND IT DID NOT FIX IT. HE ASKED IF I WANTED TO HAVE IT FIXED AND THAT IT WOULD COST AROUND $300-$400. I TOLD HIM NO, THIS SHOULD BE ON A RECALL, HE AGREED BUT SAID IT HASN'T COME OUT YET. MY QUESTION: IF IT'S A SAFETY ISSUE ON A 2012 MODEL WHY ISN'T IT A RECALL? DOES SOMEONE HAVE TO BE INJURED/KILLED BEFORE YOU ISSUE A RECALL? *TR